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    Xfinity Store by Comcast

    1.7 (115 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store by Comcast Photos

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    6 years ago

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    4 days ago

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    21 days ago

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    3 months ago

    Poor and extremely slow service! Wastes customer time. It takes forever to solve any matter.

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    5 months ago

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    9 months ago

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    1 year ago

    terrible service, slow, unprofessional, and no empathy whatsoever. do not go here for solutions!!!!!

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    1 year ago

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    3 years ago

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    6 years ago

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    3 years ago

    Brittany helped us transfer mobile service from another carrier. She was knowledgeable, friendly, and efficient. Thanks, Brittany.

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    7 years ago

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    8 years ago

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    5 years ago

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    7 years ago

    I just had to drop off some equipment. In and out in two minutes. Thank you for your expediency today; I really needed it!

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    3 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    I'm purely reviewing the Comcast service at the Redmond LOCATION and it is above par.

    Mentioned in 2 reviews

    Read more highlights

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    Cascade was bought out over a year ago by Wave. Since then I've had a few outages at night…read more Unfortunately, support is onoy open during daytimes house with what they call "on call service after hours." I don't know what that means, but no one responds after 5pm on some days. If you leave a message after hours they don't return the call. I called the other evening and the line was forward to a number in area code 610 that would not take messages. We were told how great it would nbe to be sold to WAVE because of their greater resources. One would think that after a year they would at least have Wave respond to support. Another interesting thing. We had to enter all our account information from Cascade Link's invoices into the new system. Why do I need to transfer my account? Service is generally good, but if there is a problem, there is no one to respond outside of business hours. That is just not acceptable for an internet business!

    The sole reason I transferred over was for stable internet speeds as fiber optic is typically less…read morenoisy than CoAxial providers. The speed is great and was way faster and more consistent than Comcast. BUT all of that is negated by occasional shutdowns of internet where you can't even call customer support! Happened today and I'm sad to see this is a frequent occasion. Of all days, it happens when I'm working from home. Now I got to make up the hours on the weekend...awesome. In Cap Hill, if you want to pay $10/month less for reliable internet, go with Comcast. I had them last month, thought I'd try out CascadeLink for it's marginally faster connection, but will surely be returning to Comcast. Comcast has its own problems, but at least I can rely on internet working when I need it. tldr: Do NOT sign up with the service unless you're ready for frequent surprise internet shut downs. Comcast is more reliable, cheaper, currently offering around 70 Mbps for $40/month vs. Cascades 30Mbps for $50/month

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    TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

    Alee was great! Helped us turn the mess the builder left us for a media cabinet into a clean well…read morerun network rack! He also did a great job installing our security cameras! All for a very reasonable price! Can't say enough good things. See the included before and after photos!

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    In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

    Can you imagine what a vintage 2009 Tower Desktop is like? And all the programs and files running…read morearound inside a device built with ancient parts? That was my situation as I faced the ending support of Win 10 and programs that required Win 11. Enter Dr PC Fix to the rescue! I took my Tower in for as estimate and was presented with 2 options. Buy a new device, or upgrade by salvaging what still works. Since our home network is more ethernet based than wifi, and we still use our CD drive, SD card readers, and connect devices and peripherals through cables, we elected the upgrade, knowing it could be complicated. Everything turned out wonderfully, and I'm learning how to navigate and use the new features. The upgrade process had a hiccup, but Dr PC Fix came to the rescue by immediately and courteously resolving things, while displaying their superior customer satisfaction policy. Their communication and patient explanations were greatly appreciated. I'm still learning about new features and will use their remote service if I encounter any roadblocks. I give DrPcFix my highest recommendation - truly extraordinaire! BJ

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    $$$

    No, no, nod - do not go to this Verison!!…read more I've had Verizon for over 10 years. Boyfriend went to this verizon so as to transfer one of our lines, his line to his own account. I am currently in California on business. This was my BF's 2nd visit to a verizon, the first one earlier that day had system issues (2+ hrs). Upon entering ETHAN sizes him up, starts berating him for his look, his shoes looking dirty etc. AND, that his Louie Vuitton cost more than his complete attire!! WTH?? First, UNPROFESSIONAL, second, now a days looking thrifty is the style and is not so cheap as he stereotyped - idiot. Also, to continue to 'harass' him after he stated he was there to conduct business. I say, FIRE the idjit before you lose more business!! Minus 5 stars, but it wont let me post unless I at least put 1 star...

    10/4/24 Needs training and how to deal with/cusomers his…read morename is - Ernest - Redmond So, I Paid 100, And asked the rep why no receipt and he was w/customer. I waited and then machine closed transaction, he then said what's up. We aren't friends and I told him it should be can I help you and that my Bday was coming up and that he should speak to customers a bit more courteously and that if we were friends I'd put him in a headlock. Not threatening just real familiar like he was speaking to me. He asked for my phone number and I started giving it to him and he starts to repeat back and I asked him not to say number aloud he then said I could type it so I did. He then got upset and walked off w/out completing transaction. Another employee Jay tried to retrieve and was unable to print receipt so he to provided a snippet. Went online thru it kept looping and saying unresponsive, not showing payment.

    Xfinity Store by Comcast - televisionserviceproviders - Updated June 2026

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