Chloe was very helpful. She called me back after the fibers were installed in my neighborhood…read more Looking forward to trying their services.

Please dont waste your money. This company charges $5 to make a payment with cash in person…read more Internet is spotty at best. Terrible customer service. Please do not use this terrible service

I have been trying to reach Xfinity to take care of a downed cable line in my back yard. I have…read morecurrently made 8 phone calls. I have had 4 tickets made. Still the line is down. Terrible customer service by Xfinity. I would not recommend them at all. The line has been down for over a month now.

I been with them 9 years 8 months Always pay bills on time…read morethey have over charged me with promise of credit never happened. Now they won't upgrade my phones even though I have never been late and am a PLATINUM customer Go somewhere else they are rip offs

Great Service! Highly recommend! Everyone is super helpful and friendly on the phone. I never…read morehad one problem. I had the service for approximately 2.5 years. Unfortunately, when I relocated they were not in my area. I wish I could take them everywhere. Highly recommend.

just " upgraded " to their fiber optic.... nothing but problems since.... much slower until I…read morediagnosed and fixed problem myself.... the home phone lost its service, they had to come back, and all within two weeks of " upgrading " i live in metamora and have known most of the people who work for this business which is why im not surprised when f ups like this happen, if you lived here, you would realize that this is par for the course. I'd be disappointed if I actually expected anything from these clowns. I anticipate future outages. 1 star because zero isnt an option

Just literally picked my phone up from this this morning paid 131.96 for a new screen there is…read morelight coming out of the side of the screen I took it back in same day I picked it up mind you and they told me it was fine when we gave it to you obviously not cus I literally put my SIM card back in it seen the screen coming out of the case and brought it here......said nothing they can do unless I wanna pay more money and I should probably just buy a good case to cover the sides up this is literally crazy if u arnt going to fix my phone like I paid for I should get a refund n also was told the new screen I just paid for had a whole year warranty.....so why would I have to pay more money for you to fix what I just showed u was t right when I picked the phone up from being fixed only 4 hours ago..... Update The owner or I'm assuming owner's husband since the website says it's locally female owned did reach out but basically from his emails admitted to not doing what he usually does to repair the screen in the first place and took a shortcut because they didn't have what they usually get in stock also he gave me my phone back the same exact day that he put the new screen on and from what I've read online you're supposed to let a phone sit for 24 to 48 hours so the adhesive can set properly and again blamed a bench frame on something I did when I could see Mark's on the side of my phone that weren't there before I took it to him like they were having trouble getting the old screen out and been at themselves I requested a refund of at least the cost besides the screen since yes my screen is intact but coming up out of the phone with light coming out from all around the sides of it so therefore it's not properly functioning it's supposed to sit down in the phone I'm just not comfortable letting them touch my phone again there's no miscommunication when I went in there the first time no mention of making it right was ever discussed The only thing talked about was how I must have did something to it it was fine when they gave it to me and I would have to pay more money even though it included a warranty I was not contacting until after I posted a negative review I honestly wish I would have read the reviews before I went there

I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

Worst ever. Can fix there own email problem on phone for 3 hours and they want you to change…read morepassword for no reason and lock you out and have to send you a new password in the mail. If your out of town to bad. Takes 30 days.

Just to make people aware AT&T has a discounted program for people who receive foodstamps and are…read morelow income. It's called the Access Program. The application can be found online you can apply online as well as upload documentation needed. I believe it's only for internet services. But, it's like $10 a month for internet if you qualify. With no installation fee or anything. Xfinity has a similar program called Internet Essentials. If you live in subsidized housing, or your kids get free lunches you qualify. I found out about these programs by chance after getting connected with at&t & incurring an installation fee of $99 and a $67 bill for the worst 10 days of service I've ever experienced. Even though they approved me today through AT&T for Access program they will not take away the installation fee & will be trying to make me pay the bill for that 10 days of service..even though I had constant issues with buffering, lost connections, underperforming of internet to be able to watch tv on tv with Roku built in. Not to mention that there was a tech out to try and fix the issues 3 out of the 10 days I had service.....which they never fixed. I was on the phone with them much the other days. Xfinity has a program called internet Essentials. You can get internet for 9.99..at a lot faster speed than at&t. And you can apply over the phone. You can also purchase a computer through them for $150. THESE PROGRAMS ARE NOT ADVERTISED. COMPANIES TAKE ADVANTAGE OF CONSUMERS. PLEASE SPREAD THE WORD.