Called the number listed, a man answered the phone and I had to be the one to confirm who I was…read morespeaking with instead of him leading with who I was calling. Instead of saying "yes, this is Universal Home Theater" he responded "how can I help you" and after proceeding with the reasoning for my call, he states they no longer do installations... Odd since the business says open and there are current reviews. I love when people show their true colors immediately as it allows me to hire real professionals who actually align with me.

Was great to work with. Very knowledgeable, on time, and kind. Will contact again for any A/V needs.read more

Michael came out and installed my Mantel Mount and TV. He thoroughly explained where the mount…read moreshould be placed. It was quick and he cleaned up everything after. Highly recommended.

Mike, The TV Pro was on time, professional, and emphasized customer service and satisfaction. Mike…read moreat TV Pro has the knowledge and experience to help you with your Video and Audio needs. He's always helpful and makes the experience a breeze.

We contracted with Ted to install a ceiling fan in our home office. He was very repponsive on Yelp…read moreand quoted us a fair price for the install and any drywall cuts and repairs. Once he was here, we asked him his opinion on two wall switches in a different room that were not working, and he stayed longer (while I ran to Home Depot for new toggle switches) to fix both of them as well for just a little more added to our total. The fan install was a little more difficult than Ted anticipated, and it was an insane night in our home as well (my husband's car was at the shop and he needed it for work the next day so we had to get that taken care of while Ted was here working) - I'm sure he thought we were nuts, but he was very gracious and understanding about everything! The end results look great, and I am SO happy our light switches are working again - all of this was done for a third of the cost we were quoted by someone else to just do the install and paint the office ceiling (we ended up doing the painting ourselves anyway). We will definitely be calling on Ted in the future for all our other electical needs - he is knowledeable, quick, and neat. Thanks, Ted! Do not hesitate to give him a shout out if you need electrical work or wiring done.

Communicative, professional and did great work installing a new chandelier and then cleaned two…read morevery old (50+ years) crystal chandeliers. They look amazing and the installation was done quickly.

I've used them twice for TV installations, and have been very pleased, Steve does a great job…read more Cleans everything up when he's done. I also learned a lot from Steve- he answered all my questions with thorough explanations. And I always have lots of questions! His fee was also lower than several other companies I reached out to. Five star company, highly recommend

Absolutely phenomenal experience with Williams Home Theater Design. Steve saved me thousands as…read morecompared to other quotes I received. He gave honest and expert guidance, and made my sound system + outdoor TV setup completely painless. Exceptional care, zero upselling, flawless results. Great value! Could not recommend more!

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.

Champaign is so fortunate to have a store like this! Great products, great people and great…read moreservice. Staff is super friendly and knowledgeable. I highly recommend to anyone who appreciates quality!

I've been in the store a couple of times to look around and was impressed with how much product…read morethey have. Then just before Christmas decided I wanted to get some high quality hifi equipment and Geoff and Ryan spent almost a whole Saturday with me auditioning different set ups until I found something that way exceeded my expectations in performance. These guys really know what they are talking about and don't just sell you the most expensive stuff they have. In fact they helped me find a pair of speakers that eventually I traded in for something 3 times the cost. We are so lucky to have such a place in our area.

I originally went to the store to purchase a record cleaner and to view their vinyl selection…read more Found what I wanted as far as the record cleaner went, vinyl selection was not my tastes. I spoke to Jeff about getting back in to my old vinyl albums and needing something to clean them (some are more than 45 years old) and we started talking music. Through his help I have purchased a new Onkyo 7.2 receiver and a Rega Planar 2 turntable. Whether you are a novice, slightly experienced or an audiophile they can help you immensely. Prices will meet or beat the big box and you will get personalized service from someone who knows how to get the best sound in your environment. If you want or need help on your sound system I would say go here first.

If you're thinking of upgrading or getting your first system this is the place to go. For one,…read morethey price match the big box stores. That's a huge plus. This is where the comparison ends. I've done the box box experience at least twice. Each time the installed, they did a quick run through of the system and then they're gone. Return trips for questions or minor corrections were $99 minimum. My installer, Jess, after installing the system actually taught me how to use the system and then set up scenarios to test me on what I had retained. When he left, I knew how to use the system. I didn't have that with the big box stores. It may have cost a little more but wouldn't you want to know how to use what you purchased? My salesman , Jeff, did not try to push anything on me but showed me multiple options and costs.. This is the place to go!!!!

I recently replaced my video projector and a/v receiver. After about an hour of playing around…read morewith the set up instructions and unable to produce an image I decided to call in the experts. Bryan returned my call immediately and was at my home in a few hours. He is very knowledgable about home theater and in no time completed the installation. I recommend his services without reservation.

From the owner: Locally owned operated business ownerread more

We've been using this place for making commercial keys for several years. But today, I brought them…read morea small safe that we couldn't get open. They quoted me $60 to get it open after I had just visited allied locksmith on university where I was quoted $250 for the same thing. I'm just saying, these guys are really honest and you can tell that they do business with the goal of getting a customer to return not just getting the most money out of you on one visit. I'll not go anywhere else now.

From the owner: Lock and Hardware Service, Security Systems, Digital Video Surveillance, Medeco Locks and Keys,…read moreIntercom and Access Control, Liberty Safes