Their team provides specialized services for security, video, & storage at a very affordable price…read more They have tremendous product knowledge and the end result is beautiful. We highly recommend!

From the owner: Surveillance Technologies LLC provides video surveillance systems, door access security systems,…read moreintrusion alarm systems, intercom systems, and network Wi-Fi systems in the Bartonville, IL area.

My contract ended and they keep trying to charge my account. Now saying that I need to send in…read morewriting 30 days before. But when I called because the alarm kept going off, they had no one to send to trouble shoot the problem, this went on for a week. Finally I disconnected it myself. So I would NOT recommend this company to anyone

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

I have been trying to reach Xfinity to take care of a downed cable line in my back yard. I have…read morecurrently made 8 phone calls. I have had 4 tickets made. Still the line is down. Terrible customer service by Xfinity. I would not recommend them at all. The line has been down for over a month now.

I been with them 9 years 8 months Always pay bills on time…read morethey have over charged me with promise of credit never happened. Now they won't upgrade my phones even though I have never been late and am a PLATINUM customer Go somewhere else they are rip offs

Well, if the RUDENESS of their technicians is any indication, I would NEVER call this business! I…read morewas trying to turn left off of 74 onto Lincoln Avenue this morning. I had the GALL to dare to try to check for oncoming traffic before I made my turn when some jerk in an FE Moran service van laid on his horn at me. I made the turn and he was still making aggressive, RUDE hand gestures I could see in my rearview mirror. And they call themselves a security system company?! People should be protected from THEM! This a**hat was extremely aggressive and for no good reason. It's not like I was sitting on my phone not paying attention or something! I was driving safely and it was not fast enough for his tastes so he decided to go into road rage. I'd like to tell him what he can do with his stupid horn! NO WONDER they get one star reviews frome everyone. I'd give zero stars if I could.

If I could make this a ZERO, I would: Business: they do an…read moreannual inspection and ALWAYS screw up a perfectly functional system! and THEN (get this!) want to charge me for coming out to fix it! EVERYTIME it's an argument that their "inspector" must have created the problem that we are NOT going to pay to fix! Home: probably due to a storm or the need for another battery, I scheduled a repair appointment. After a 15 minute wait, we called to be told the new company (in my mind, a giant excuse for "I don't give a sh*& about customer care) is in charge of this scheduling and the answer was "I don't know where to call and I don't know when they are coming" but would put out a priority call!!! (I am anticipating another fight for now being charged an emergency fee). Furthermore, when scheduling the appointment, I SPECIFICALLY told them to cease their daily calls that they aren't getting a signal (DUH!). It took the THIRD nuisance call to get the point! Could this company be any more dysfunctional!

It took over a month of negotiation and attempted scheduling before they would even come out to…read moreperform the work. Not to mention they misquoted the breath of work that was to be done and never adjusted the original quote based on the final labor performed. They left without fully explaining how to use half the equipment, which, of course, broke. I was supposed to have a seamless wall without visible cords or cables and instead I have a hole in my wall, cables strewn all over the place, and a tv that doesn't work how it's supposed to. Furthermore, I moved the reciver and sub myself to the right as quoted In the proposal. It took days of their responding to my calls and emails before they finally quoted a ridiculous amount of money to come and fix the issues. And of course once I refused to pay for their poor craftsmanship, they've stopped answering emails or phone calls and refuse to come out to diagnose and fix the problem. Terrible customer service. Could've had my grandmother do the same quality of work. What a waste of time, energy, and money.

First off, this review is based upon interactions online and over the phone with an employee of AV…read morePerformance Innovations. I do not touch on the attributes pertaining to installation or specific products used by AV Performance Innovations. This is a review purely based upon customer service and brand representation. Goodness me... It seems that the arrogant audio and videophile mindset has overtaken AV Performance Innovations, due to the fierce representation of "the brand image" by an employee whose name I shall not unveil. After placing an inquiry via their website, I received a phone call this afternoon from that employee, whom immediately revealed a surplus of "toot my own horn" articulation--covering up the "we only deal with folks who want to spend $10,000 and up" sales pitch. Attempting to brush his attitude aside, I explained what we were looking for in our new home. Nothing major -- just want to get our feet wet with a home theater setup before we go all-in 3-5 years from now. My elaborations touched upon the different speakers I've perused, as well as the projector that sufficed for now. To my astonishment, he not only abruptly slammed my research (and advice I received from half a dozen others on AVS Forums, WireCutter, etc.) but also randomly defaced Best Buy--touting that "AV Performance Innovations only deals in high-end equipment and clientele that can afford the best. BenQ, SVS, and blue shirts at Best Buy only deal in data processors and market waste." Wow! A strong opinion that he's entitled to (I suppose), however, if I was the owner of AV Performance Innovations, I would quickly pull him into the office and have a "come to Jesus meeting" on how to speak with potential customers and people in your community. I hate to say it, but he sounded an awful lot like our fearless Twitter "tweeting President", Donald J. Trump. Unfortunately, for him and AV Performance Innovations--by association--I will be spreading the word on the awful customer service and arrogant company attitude.