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    Xfinity Store by Comcast

    2.0 (50 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

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    The "movie theater" waiting area
    Laura S.

    Today, my Grandson and I went to drop off our old equipment since we recently received new ones via FedEx. It was great to be able to check in to smiling faces eager to assist you. We were greeted by Deja, Alayah, and Loitia! These ladies were wonderful, friendly,patient, knowledgeable, and very helpful. As I hobbled into the check-in kiosk, My Grandson saw the tvs and beautiful red chairs and immediately ran to go "to the movies." I'm using a cane, so I can't run after him as fast, but I'm grateful the ladies were there to distract him with a Sing2 Gift box. I have been an Xifinity customer for nearly 30 yrs in 2 states. I really love the deals for existing customers and the bundling of alarm, cable service, and internet. Life is expensive, so it's good to know that Xifinity is there to assist if you ever need to rearrange or downsize your services. Another great fact about Xfinity: is that we have never lost service in 7 years ( knock on wood), so it's safe to say that service is consistent and reliable, which is pretty phenomenal! Within minutes, my boxes were scanned, removed from my account,and I was all set!! With my detailed receipt in my hands and a gift box for Moncho, we were off. 1.)Location: 5 2.)Staff:5 (Deja,Alayah, and Loitia were spectacular! ) 3.)Service:5 4.) Prices :4 5.)Parking: 5 I honestly think it took me longer to get out of the car than it took to return the equipment. Lol. I highly recommend this Xifinity Store.

    Retail location
    Johanna F.

    Not enough characters for me to relay how awful this service is. The people at this location are very friendly but so unimpressed with the company as a whole. It took me nearly 8 weeks, three different modems, and nine different trips to retail locations to finally get Wi-Fi at my condo. It was only through my own persistence that I was not billed a separate fee for each new modem they gave me... And the two extra tech trips they made just to try and make it work. People at the locations were incredibly helpful but they seemed to be encumbered by the equipment or the process. The worst part, when I actually committed the 45 minute to one hour to wait on hold and talk to a live person in desperation... I was kicked out of the queue three separate times. If I could get Wi-Fi from any other provider at my current location I would. If you can, skip this one.

    Xfinity Store by Comcast

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    9 years ago

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    9 years ago

    Had them in Savannah. They were ok, the price just kept going up

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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