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My mother is 70 years old every month Comcast come up with story of how my mother didn't make her Payments. She sit on the phone for hours just for one person to get in the phone to say they will honoring arrangements only to find out service interruptions no documentation of the phone calls or the conversation that was taken and we also made changes to our bill to make our bill less they will populate any type of charges to make your bill go back up. It's sad to see she paid 272 dollars in oct then another 200 in Nov just for her bill to 400 dollars again terrible. We must stop allowing billion dollar companies to mistreat our ederly community. And invest our money else where

How is this even possible? Regional Sports and Broadcast TV fee on an _Internet only_ plan.
Mihai P.

The shadiest of the shady. Even after switching to an internet only plan, they _still_ had the nerve of sneaking in Regional Sports + Broadcast TV Fees. Literally added them to our plan a few days after I only had the base internet listed. These a-holes truly deserve a class action lawsuit.

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Too expensive and once I cancelled and set up new service they are blowing up my phone trying to keep my business.

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Ask the Community - XFINITY

Review Highlights - XFINITY

Everyone knows Xfinity's terrible reputation for customer service and the way they scam / treat their customers.

Mentioned in 2 reviews

Read more highlights

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AT&T Internet

AT&T Internet

(4 reviews)

I have had AT&T internet since August 2025 and the service has been horrible. the signal cuts out…read morefor no reason. have to restart and trouble internet box. 5 times a day. i also have an extender that hasn't work but they keep charging me for it. the home app doesn't work correctly because what's I. there doesn't match there system. today they shut off my internet box for no reason said it was system error but there was nothing they could do I have to wait for box. each time u call customer service they all over talk you and do t completely listen. when u tell them they are being rude they hit the mute button and say nothing to u. this one representive had me on mute for 30 min phone call were all I asked was for WiFi password since home app update but there system did not. so I would never ever recommend this company to anyone. I have loss 4 days or work and my kids lost 4 days of school (they do online school) because of there internet. if you want ur service not to work and the supervisor say there nothing they can do to help, then get AT&T. I'm in process now of finding any other company but them

I'm handicapped and being harassed because for over 2.5 hours was bullied because I can't trouble…read moreshoot for hours and fix my own equipment. It takes weeks to get anyone to the house to fix. They put on my file I'm difficult and won't work with the tech when I'm physically unable. I would post a -10 if I could beware if your handicapped or elderly they will act like they're helping you schedule an appointment and not really do it and lie while bullying you because your unable to do their job and tech supports job and the supervisors take hours to get to and they never follow thru either. Only mean people harass the handicapped and not going to take it anymore!

XFINITY - isps - Updated May 2026

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