This company is a scam!! Do not use them at all. Jeff called to try to get us to switch our direct…read moreservice over to them with a new promotion. He said it would be $50 cheaper. Thankfully, after my husband was going to give go ahead, I got on the phone and asked more questions, especially about saving things on our DVR. He said another person in their office could do it for us for free, even though they usually charge for it, because we only 50% filled on our DVR.. And at the same time, I looked up online for reviews and saw they were terrible. When I told him that we are not going to make the change and go with them, Jeff hung up on me and didn't say a word before he did. DO NOT USE Everett Communications. Thank goodness we didn't completely fall for it.

This company is TERRIBLE!!! Promised a $200 gift card when signing up for their DirecTV…read moreservice...Never got one!! Charged $9.99 a month fee (For what? I don't know!) Canceled my DirecTV service in August, still got the $9.99 fee in September. I called to have them stop charging me since I no longer have their service and asked for a refund. Was told by Amber that there is no refund. DirecTV does not notify them of canceled services. This company is a bunch of scammers!! DO NOT RECOMMEND!!

Lots of choices out there if you are cutting the cable and wish to install over-the-air antenna…read more These guys were the only ones that answered my inquiry but were exceptionally detailed when they did. They work in mid Michigan and were easy to schedule and showed up early. Family owned, honest and competent. Installer really studied the situation before installing to insure best route and had the antenna and wiring up in short order.

SOS TV & Home Services is a business you cannot trust. SeVonte McDonald is the name of the business…read moreowner. He does NOT have a business address. Apparently he's running his business from home, but still uses no address. Big red flag! The only thing he has is a phone number. His email address: sosmihome@gmail.com We called and set up an appointment for him to diagnose the problem. He did that. He only accepts cash he told us. He told us we had to pay for the part that he had to order, so he said we needed to pay up front. That was NOT a good idea, but we paid him a few hundred. He ordered the part, having them ship it to our address. It never got to our address and I don't think it was ever sent. We were told it was undeliverable because they needed a signature. Well, someone is always home. No one came to our door, rang the bell, nor knocked. Apparently, this "part" came to our address within a few days which we were told to expect it within 7-10 days. The parts supply person told him they would send the part to him WHEN they got it back. It's been since Dec. 2, 2025 since SeVonte was here, and it's already the end of the month and there is NO part and he will NOT answer his phone or texts from us. He took our money and apparently it looks like he stiffed us because he's not answering his phone and has NO reason to ignore us. Do NOT trust this company or SeVonte! He is a thief, a predator, and a criminal and should not be in business. We are disabled senior citizens and he knew this. He takes advantage of people like us. We wish we never trusted him.

They were amazing. Installed my home cameras, mounted two TV's along with painting my entire home…read more Great communication will use them for all my home renovations and maintenance needs.

Wow! The Antenna Men installed our Starlink satellite. They provided excellent customer service,…read moregreat communication, and were friendly and professional. We had a small issue after the initial installation, and they were able to resolve it quickly. We highly recommend The Antenna Men!

Great customer service; very nice and professional. They took down my old antenna before the…read morepainters get here and were very efficient. Highly recommend!

It has taken over one hour trying to get a simple answer this morning. The last transfer has taken…read moreover 25 minutes and I am still on hold. This is not unusual...either you can't talk to someone, when you finally get someone to speak with, they can't speak English that you can understand, or you are put on hold. We have difficulty connecting to the internet in the mornings! Oh my, I know this service could be much better and I certainly hope they work on improving it. The above is the reason, I cannot give them a four or a five star rating. At this point I am hesitant to even give a three star rating.

After several hours of transferring and being disconnected. The problem was not resolved. The…read moremanager in the billing department (Ivan #9448). Did not assist with the refund among due. I initially assumed we were disconnected by mistake. But thought the manager would call me back since they did ask for a call back number " in case we are disconnected ". Worst customer service ever. Supervisors/managers have no regard for it's customers needs. They only want to up-sell you their products and services. I Do Not recommend Dish/AT&T services. Worst ever! Will never receive the refund owed!

Our ATT Uverse cost increased too high for a low-end tv/wifi pkg, so DirecTV promo saved about…read more$80/mo. DirecTV/ATT staff gave us conflicting or erroneous info that took many many phone calls to correct, so take detailed notes of all your calls ! The repeated errors/problems/calls are exhausting. GOOD: local installler dish installation, good tv picture, nice remote control, An ATT 'customer loyalty rep' was able to correct wrong Uverse box return info just in time ! BAD: Billing thru ATT (want one bill for both) hasn't happened yet in 5 months. Multiple calls to resolve problems/issues that they said were fixed but weren't. UGLY: DirectTV content (about 800 ch) is mostly ads, sex, dupes, and others we don't want. Very difficult to program. Channel guide scroll -- extremely slow (5-10 sec, sometimes never and needs tv off/on to reset). Sound dropouts -- about 5 seconds every 10 minutes, usually picture freezes. Channel change -- 5+ second delays frozen on the channel-screen. Previous Channel button -- 5+ second delay. Please don't show the 700 channels we don't get. Even when set to just show only 'channels I get', it can still say a channel isn't available for various reasons... huh? It takes HOURS to program the Favorite Channel list, extremely confusing even with the printed list. Conflicting info given to us by several different DirecTV/ATT staff on how/where to return old Uverse box, which almost resulted in overdue fee. PS - it needed to be returned to FedEx. It took 4 calls to cancel 'free' 3-mo promo channels: I called 2 weeks ahead, but they didn't disappear, so called 2 days ahead, then twice again so far to get our bill rectified. Lots of junk e-mail promoting ATT wifi etc we already have ! Needless to say, we'll drop DirecTV the day after our 2-yr contract expires. After 5 months, bill has still not combined onto ATT's as promised. This behemoth corporation is too big to keep track of info relayed by it's staff. Would NOT recommend to friends. Update 1 year later: The new channel-guide layout is harder to read (smaller fonts), and more on-screen pop-up instructions (intended to be helpful) are just annoying. One of our remotes is failing (mechanical error, scroll button sticks and keeps scrolling forever).

The salesman was supper nice before you get signed up, then when you have a problem their is…read morenothing they can do. I called the first day told them I got the wrong local channels, the receptionist said their was nothing they could do. So I tried to get in touch with the salesman I was told he was out sick, he would call when he gets back, he hasn't called yet and that was 8/8/2019. I called again the other day the receptionist named Debbie said she told me their was nothing they could do and hung up on me. Please think twice before dealing with this business or you'll be sorry like I am. You should have no stars for rating this business I didn't what to give them any stars. Tommy G

We got a call from this company saying we owed a $89.99 activation fee. I told them we weren't…read moreaware of an activation fee and asked for a bill in the mail as I didn't feel comfortable giving credit card information because our monthly billing goes on our credit card automatically. I called Dish and they show no outstanding activation fee and said if there was one, it would have gone on our credit card they have. This is a scam company. They are not getting a penny from us.

I don't think this company deals fairly w/ customers. The contract is verbal - as you will not see…read morethe fine print on anything you sign. You will be made promises by the salesman, told to lie at various points in the interactions with the office, and then BAM! hit with early termination fees to a contract which the snuck in on you and claim you were 'supposed to know'. I would not deal with them and regret having ever trusted doing business with them.