I do NOT recommend this service at this location! They ruined my car. After 2 months of a…read morehorrible smell, I found out the windshield they replaced was leaking very badly. The technician did not remove the previous sealant, causing a poor seal of the windshield. After they acknowledged that happened, they replaced the windshield but offered no compensation for the damage despite my many requests. Not worth it...go somewhere else!

We wanted to repair/replace a broken kitchen window on a vacant house we are trying to prepare for…read moresale. When I called I was given a time range a couple weeks out that the estimator would call for access to the house, so that I could meet him there. (10 am to 1:00 pm on Friday the 19th) I tried to answer every call I received in that time range, but never heard from the estimator. At 1:54 pm while I was on another call, I received a voice mail from the estimator that he was on his way to the property and should be there by 2:00. I called him back at 2:03 and was told he was already there and had left. He would not return to the house and told me to call the office to reschedule.

I can't comment on the quality of their work, as I had them stop before my windshield was removed…read more Lobby (which was filthy) was filled with (extreme) Christian Right literature. If they're proud to support this administration, they should make it clear to their potential customers. Perhaps a MAGA sticker on the door or on all correspondence. Beyond offensive and mind-boggling that they would choose to potentially alienate 2/3 of their customer base. Glad I didn't give them a dime.

From the original person who took my call, to the technician who replaced my Prius windshield - I…read moresay BRAVO. Such careful and competent work. Thank you!!! Only one thing - I wish I had known how cool it was going to be so I could have brought my grandson to watch with me. I will refer you to others anytime! Sincerely, Maxine Klan

Expensive and will GHOST your call about a problem after work is completed and paid for. Suggest is…read moreto look elsewhere for your glass needs.

Waited over 1 whole year for our screens to be fixed. Our screens that we sent them were not fixed,…read morethey were returned in worse condition then when we dropped they picked them up from us. Returned to us with holes and scratches that weren't there when they picked them up. And also the screens came back completely dusty.

The employee working the front desk seemed annoyed that I was there both at drop off and pick up of…read moremy glass replacement. The new glass quality seems nice but I wouldn't go back there because the customer service is terrible. Price seems fair. not a great value though and I'd happily pay more for better customer service and support.

As he does every day (except Sunday), Our Great Pyrenees leapt up at our front door when the…read moremailman came. This time, the glass finally gave in and shattered in pieces. I spent a frustrating day trying to find a glass company that could help us. The ones I called were available in a week, the reviews were bad or it was not actually the glass company but a search company. Fortunately, I found Davis Glass and everything was solved. Co-owner Steve came yesterday morning and figured out what we needed. He knew the type of glass that would be shatterproof and suitable for the unique door of our 1885 house. The same day (!), Forrest and Sam came and did a perfect job of installing the glass. And the price was very reasonable. Thank you, Davis!!!

I had Henderson conduct a windshield replacement for my car using their mobile service. They were…read moreon time and conducted the replacement with no issue. But there were two problems that really took this from a 5-star to a 2-star experience. First, I had purchased a warranty on the windshield. The tech who conducted the replacement informed me he had run out of paperwork for the warranty. His solution was that I drive to the Henderson location to get the paperwork. What's the point in a mobile service if I have to drive to the shop anyways? Second, the got some sort of black stuff (grease, adhesive, I dont know) all over the headliner of my vehicle, which is light grey. I had to have my car professional detailed to the tune of $300, and light stains still remain.

These folks were professional, friendly, and gave a $50 credit towards the deductible on my…read morewindshield. They sent the wrong windshield the first time, so had to come back another day, but I was still quite happy with their work.

I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

Had Michigan Screen & Window out to do replacement side windows off my deck windows as well as…read morereplace a very old screen slider to my French doors. They came up with an improved product and method that works like a charm. Such an improvement. Jamison came out to do the quote and measurements and Rob did the repairs. He did an excellent job. Friendly, skilled and exceeded all and more of our expectations. So refreshing to see such attention to detail. Highly recommend!

My review is in regards to his home window replacements. Unlike the reviews for auto glass and…read moreshower doors, Gary is very unprofessional when it comes to his Quaker replacement window business. I had 13 windows replaced last summer of which 4 of them were double (side by side) windows. 1 of those was bowed so bad it couldn't be hidden and the installers had Gary come right over and look at it and he then followed up with calling the factory rep. That replacement was also severely bowed and needed to be ordered for the third time to get a satisfactory product. Another of those was slightly bowed and replaced but the wood used for the extension jambs looks like it is water damaged. A third double was jacked pretty bad and had bent hardware but was installed complete as if it were except-able but was also later replaced. When the factory rep finally came over with Gary to look at the first install, his excuse was that "these windows are built in a small town that requires more employees than the size of that town and that GOOD HELP IS HARD TO FIND". Keep in mind that they don't expedite the re-ordered windows, you get them when you get them. One of the windows was missing a vent/drain part on the outside bottom of the window and after the factory sent a new one it was the wrong size so they took the other one off to try and get the right size this time. This spring I went to his shop to see why they haven't replaced the parts and he had them in his truck and never came by to fix it after all this time. I also told him that the three windows that were remade all were missing the safety latches and he said he would be over the next day, yet never showed up. I called him the day following and he said he called the factory rep instead. And today I still wait for a reply. Gary lives in the same neighborhood and yet can't fix the problem or give an update regarding his call to the rep. My advise-- Check your windows over really good and make sure they are unflawed and not bowed, crooked, jacked, bent hardware, missing parts, or bowed screens like mine were before you submit final payment. From here I guess I go to the BBB. He was going to quote putting storms in my porch and never followed through.

Fantastic, extremely nice and professional staff. Went above and beyond to help us solve an…read moreexisting problem in the house and installed a beautiful glass shower door. Highly recommend!

Beware!! They have a rating of D - !! Will not answer or…read morereturn calls or emails. Job is not complete and charged an outrageous amount. The job was not professionally done! In June they were to come out and replace ALL the old insulation from my attic and adjoimimg and blow in new insulation after they had cleaned and disinfected the area due to bats and bat guano. The area needed to be sprayed before removal so as to not have dust become airborne. That was not done, Nothing was protected or covered in the 2 rooms upstairs and everything needs to be deep cleaned and washed as there is a layer of dust on all belongings. Bat guano contains spores of fungus which cause respiratory illness and I have to now spend time in those rooms and breathe that in! The disinfectant that was used was ZEP disinfectant and cleaner which is not a professional grade fungicide and disinfectant for the job. This needed to be sprayed down and I was told that they did not want to get it wet since they would be blowing in insulation. So why did they not wait and come back the following day? I looked into the attic room a couple of weeks later, due to the smell that was still noticeable, and saw that all the guano infested insulation was partly torn off the walls and hanging there. This old insulation was NOT removed and the smell is still present (I was told it would go away in about 2 weeks). I have called and eft messages for Trevor and Steve and left messages in the office as no one will pick up the phone when I call. I have tried calling at different times of the day, but no response. I have also Emailed both and again no response to my emails either. I have been trying to contact someone for months now. Plus I still had a bat flying around in the house last month. No quality control , no inspection and no clean up was done. Price assessment Overpriced

I can not, in good faith, recommend Premier Home Solutions. I am not sure if they are dishonest or…read morejust unprofessional. I had them quote a tear off and replacement of my roof back in 2022. The first person who quoted me gave a very good price. After getting a few more quotes done, I decided to move forward with them. However when I called to get the process moving, I was informed that the quote I was provided was inaccurate, and that the person who had given it to me was no longer with the company. They came out and requoted me, and although it was higher than the first quote, it was still reasonable and I moved forward with them. I had switched insurance companies and the new one was demanding I get the replacement done by a set date or lose coverage, so I didn't have much time, at that point, to go back out to the market. The work was completed and it came out fine. However when the workers were finished, they left numerous 4x8 sheets of plywood and other material laying in my yard. I thought they were coming back for it but they never did. I wasn't thrilled, but no big deal. Fast forward to December of 2025 and I am in the process of selling my home, only to find out that Premier Home Solutions never closed out the permit they pulled for the roofing project. I contacted them to let them know about the expired permit, and they tell me they will get it taken care of. Getting ready for closing, a month later, and I find out that they still have not closed out the permit. I call them again and I am told that they thought they had call on it and would get back to me, that afternoon, after looking into it. Of course, no call back. I contacted the building's department and they contacted Premier Home Solutions and charged a $280 fee to get the final inspection and close out the permit. I called Premier Home Solutions to see when they planned on paying it and scheduling the inspection. No answer, I leave a message and no call back. The fee has been showing unpaid for over a week now and I called again, and again, no answer. So now I have to pay an additional $280, to get the permit cleared so the sale of the home can go smoothly. These are not the actions of a trust worthy business and I would definitely tell people to stay clear of this business.