After calling a few places to Insulate my basement I hired Kevin and team to do the job. I spent…read morehours researching online and watching YouTube to make sure I picked a good company. I am extremely happy with the results. This team was professional, and Kevin took the time to explain any questions I had.

Kevin and his team were excellent. Professional, clean, and great communication. Excellent value…read morefor the work that they preformed insulating my home.

Caleb at Streamline was amazing! He helped us replace our roof quickly and professionally. The…read morewhole process was seamless, and the new roof looks incredible. Highly recommend Caleb and Streamline!

Extremely unprofessional. They came out and measured my house to repair siding and never had the…read morecourtesy to provide me with an estimate after 2 follow-up calls requesting one. The guy who came out had an attitude and was not professional and I do not recommend this company due to poor follow up and customer service.

From the consultant, Joe, to the five men that came to my home, I was impressed with the…read moreprofessionalism and respect for my home. Tyler,Jake, Chuck, Dustin and Scott made sure everything was installed with exceptional precision and attention to detail. It took a full day to accomplish. They arrived on time, and cleaned up afterwards throughout my home and garage. Protective covering on their feet with additional protective materials on my floors and walls were used. Their care and respect went above and beyond. The product is eco friendly, fire retardant and mold resistant. And my home is warm and cozy. Removing all the old and filthy insulation that is 37+years old and leaving my attic space and foundation areas sealed and cleaned just makes everything feel buttoned up and tight. Highly recommend! Special shout out to Makaila and Katie, office personnel that kept in touch and applied for eligible rebates to help keep costs down as well. Thank you!

They came in and did an excellent job of putting an R-60 of insulation in my attic. The house has…read morehad a much more even temperature since they did their work and I couldn't be more thankful for their quality work.

We thought we had a raccoon in our chimney, my husband called Critter Control and they quoted him…read more$600 to set a trap. When they came out they didn't even have the ladder needed to check our chimney, which was 25'. We called someone else, they came the same day too and had the ladder, set a trap and capped both of our chimneys for a bit more than what Critter Control wanted to set a trap. Then Critter Control came to our house, unannounced, the following Monday, rang the door bell, when no one answered they were on our property with a ladder, basically trespassing. Then came to the front door again, this time I could answer, they asked who did the work. I told them if they had called we would have gladly told them the job was done, to which the man responded I should have called him. To which I responded that if he had planned to come on my property it was his obligation to call me. He was pretty confrontational, and I would never recommend them or use them again. Horrible customer service.

I would give this company zero if I could. Sal took advantage of an 80 year old senior on a limited…read moreincome. Quoted $300, charged her $900 for chicken wire. Absolutely a scam. He said he sd her a $600 policy to come back in five years. Fir putting chicken wire around her small shed. Took less than an hour. Do not use him. Anyone who takes advantage of anyone especially the elderly are despicable!!

DON'T BELIEVE THEIR MARKETING. QUESTION EVERYTHING THEY TELL YOU BECAUSE THEY ARE PROBABLY JUST…read moreGUESSING. I hired Retrofoam to fix a specific issue with a drafty, cold, west-facing room on my first floor. The initial experience was fine and I hired them based on their slick marketing and sales pitch. TOTAL WASTE OF MONEY. In hindsight, the assessment felt rushed, but I trusted their expertise when they recommended removing the fiberglass insulation and spray-foaming rim joists. Unfortunately, after spending $2,300, the fix made absolutely no difference. When I sent a video showing that the draft problem wasn't fixed, they essentially ghosted me until I left a one-star review here. They then returned and the technician confirmed 32 degrees at the floor level. 32 degrees! He also admitted that their SALESPEOPLE DON'T CARRY APPROPRIATE DIAGNOSTIC TOOLS. On a call later with Aaron (Retrofoam's owner) when I asked about their sales process, he told me that their salespeople don't really do assessments (not what they say on their website!) but rather just rely on "best practices" (aka guessing). Aaron said their salespeople are just there to "measure" and "make sure shelves aren't in the way" of the technicians. Wow. They offered to come "caulk the baseboard" as part of a warranty service. Absolutely refused to own up to a clear misdiagnosis and a waste of my money. Proceed cautiously before signing up with these guys. They don't stand behind their own hype.

retro foamed my house maybe 10 years ago and have had the company back at least 4 times because of…read morethe drafts i still have.they have brought their heat gun to see if they missed anything every time they said theres no problem and they didnt miss anything. Well this year I hired a contractor to remodel my living room because of how cold it was in there,they took the outside walls down to the studs and found at least 40 percent retro foam wasn't in my walls!!! and some of the retro foam started to fall off the inside walls like sand !! I called the company back again and sent them pictures of where the insulation wasnt in there. They said they would have to ask managment about the problem,but I hired this other contractor to remoldel my living room and he said he would use fiberglass insulation in the walls and save time for waiting for retro foam to make a decision.in the meantime and having to pay extra money out for more insulation and to get the job done right ! Retro foam says it guarantee the job and product but try and get them to stand by it

I feel obligated to warn potential customers about CS Roofing, who recently installed a roof on our…read morehistoric home, and the terrible experience we had. Right from the start, the technicians left nails and old shingles all over the yard after the work was complete, which I still find today. Entire sections of the new roof blew off in the first year after install, and I only discovered it because we had contractors on the roof repairing another section of CS Roofing's terrible install. Most importantly, they completely botched the installation of a commercial grade membrane over the porch section in front (which no credibly roofer would have recommended in the first place), did not properly install flashing to the surrounding masonry, resulting in leaks and water damage around the entire front interior of the house and structure of the porch roof. The shoddy work is visible from the road and looks terrible, and has resulted in thousands of dollars of repairs. CS Roofing refused to resolve or fix it, and has stopped returning my calls and emails.

From the owner: At CS Roofing Company in downtown Lansing, we are your local roofing contractor for roof…read morereplacement, roof repair, new roof installation, gutters and siding. We provide free estimates and 24/7 emergency roof service for homes and businesses in Lansing, East Lansing, Okemos and surrounding communities. Our experienced team works with asphalt shingles, metal, low‑slope and flat roofs. Thinking about replacing your roof? Wondering how long a roof installation takes or whether insurance will cover storm damage? Call us for honest answers, flexible financing options and a hassle‑free experience.

First, no service was requested. Apparently, this service was initiated by Consumers Energy…read more Second, there was no communication whatsoever with my mom before they showed up on a very cold snowy day and turned off my mom's electricity while I was at work. My mom had no advance notice, no ability to use her stove or microwave, and her heat was disrupted for several hours on a very cold snowy "feels like" temperature in the single digits. My mom is an elderly woman who was unable to go out in the snow to question what was going on. Moreover, she should not have been placed in this situation. Finally, the workers took away wood that my mom had purchased for landscaping purposes. All of this occurred with no communication or even notification to the homeowner- my mom. I am beyond frustrated and appalled that these actions took place. UPDATE: The next day, the trucks were outside my mom's property once again. Since I was there, I ventured out through the snow to ask them about their plans and whether they would once again be cutting off electricity. The person I spoke with was very pleasant and promised to check on the plans. He kept his word and shortly thereafter knocked on my mom's door to advise that they would once again be turning off electricity for 2-3 hours. At least this time we had notice - even though I had to seek it out. My mom was prepared and it was less surprising than the previous day. I still think that Management should have provided advance notice of the electricity interruption but appreciated the helpful information from the worker who was on the job site. Because of him, I am upgrading one star, and yet believe Management needs to do a better job of keeping residents informed.

We had a power outage after a tornado in Coldwater. Consumers found a broken wire on the pole in…read morethe line fence of our neighbor's property. They cut a bunch of trees and brush down and left the mess in our yard. I called customer service and was told it was my responsibility to clean up the mess since it was my trees and brush. I even talked to a supervisor and was told it was my mess to deal with. They also cut a neighbor's tree that fell into my yard and was told I would need to contact the neighbor and have them clean up that part. I'm 82 on a fixed income, not sure how I will ever get my yard back.