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    Wright Way Tree

    2.9 (9 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    25%

    Services - Wright Way Tree

    Tree pruning or trimming

    Tree stump removal

    Tree removal

    Wright Way Tree Photos

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    Kirkpatrick's

    Kirkpatrick's

    3.5
    (4 reviews)

    Hired April 2025 -- unresolved as of January 2026. The project involved residential interior and…read moreexterior work and was time-sensitive due to environmental and animal-safety considerations. I was satisfied with the quality of the work, but the project was not completed. The larger issues were timeliness, follow-through, communication, and billing transparency. Communication became increasingly unresponsive, and eventually the contractor stopped communicating with me directly, routing communication through his wife instead, which led to confusion about prior agreements. By late October 2025, the project remained unfinished. I was later told the business was prioritizing other types of jobs, something that had never been communicated upfront. I ultimately terminated the project in November 2025. A final walkthrough was never conducted before billing. I raised questions about specific invoice items multiple times over several months but did not receive explanations. Concerns that were raised were not addressed, and responsibility for unresolved issues was not acknowledged. In several instances, issues I raised were attributed to my expectations rather than addressed as deviations from the agreed scope or as workmanship concerns. Payment discussions were directed to a third party rather than handled directly with me, which I was not comfortable with, and I was unexpectedly told there was an unpaid balance after being informed a reduced payment would settle the account. I was also later told--after the fact--that the job was being worked on only in the contractor's "free time," which was never disclosed and would have affected my decision to hire them. Taken together, the lack of response to my questions and the use of third-party communication instead of direct contact ultimately damaged the process and made the experience feel dismissive and disrespectful. Additionally, a late-fee policy was introduced retroactively nearly three months after invoicing and had not been disclosed in advance or listed on the invoice. I paid the balance aside from the disputed portion in an effort to move toward closure. Based on my experience, I would not hire this business again. If you choose to work with them, I recommend confirming that scope, timelines, communication expectations, and billing terms are clearly documented in writing from the outset.

    Did an amazing job on my stamped concrete patio at a very fair price. Crew was friendly and…read moreprofessional.

    Aerial Tree and Lawn Care

    Aerial Tree and Lawn Care

    4.3
    (6 reviews)

    The only reason Dion Brown is getting a one is because I couldn't give him a zero. The guy ripped…read moreus off for a $300 deposit. First he claimed the grass was to long, then he requested the cars in the driveway to be moved. The location was on a busy street with very little parking. The tenants were not able to park int he street until people left in the morning for work. The tenant was up and ready to move the cars when he arrived. But, instead of knock on the door, he just drive by and left. Then sent me an email stating that he was keeping my deposit, charging me for two service calls and the job of cancelled. This was after he cancelled on me twice because of a flat tire and other equipment failure. Most unprofessional contractor I've ever worked with. DO NOT and I repeat DO NOT contract will Dion Brown or Aerial Tree and Lawn Care. Especially if you have a technically challenging job.

    We just had Dion Brown, Lansing Tree Service, and his crew take down and remove a large tree that…read morehad fallen in the wind storm a few weeks ago. It was quite old and rotting at the base so the storm left it leaning towards our new fence, not quite resting on it but close to taking the fence down. They did a fantastic job! Actually amazing to watch, they methodically cut down the tree and dropped it piece by piece in the backyard very precisely, never hitting the fence or any of my flower boxes. Really appreciate the care they took. Cleaned everything up and took it all away. So thrilled that we have no damage to the fence! We highly recommend Lansing Tree Service, they were professional, quick, efficient and very reasonably priced. Definitely using them in the future for any tree work! 517-663-8097

    Wright Way Tree - treeservices - Updated June 2026

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