Paige, the manager went out of her way to help us today! All staff were friendly and willing to…read moreassist us with our questions!

This bank and this branch is a really great at customer service They will bend over backwards for…read moreyou as a customer they have great rates on auto loans they're very flexible when you need a little help sometimes and they also have pretty reasonable credit cards if you don't have a spectacular credit score.

Went to Chevy El Dorado for the 6.2 engine recall. During the diagnoses they said I needed 2 tires…read moreso I agreed to get 2 tires, an alignment, and rotate the new tires to the rear. I picked up my vehicle on Thursday at 4pm and went straight home. I have a work vehicle so my personal vehicle stayed home Friday. While running errands on Saturday I heard a loud metal object hit the bottom of the vehicle. I pulled over and couldn't find anything. Proceeded home and heard the right wheel knocking when I turned. Took it back to Chevy el dorado and was told oh everything we did was fine but you are missing at bushing bracket. We can take care of that for $300. I don't believe in coincidences, just be honest and say I'm sorry about our mistake and we probably didn't tighten the bolts to the bracket and will take care of this for you. Once I left, I received a call from the manager Robert and he listened and understood that it could've been their mistake but it's hard to say. He was kind enough to take care of this issue! Thanks Robert!

I had service done on my Tahoe in July 2024 and they needed to order a part. I'm still waiting on…read morea call from the service department to let me know the part came in 18 months later. Their spam number keeps calling me trying to sell me a new vehicle so they clearly have my number. We will be trading this vehicle in for either a BMW or Cadillac due to the awful Chevrolet service department. My husband's business will also not be buying any company vehicles from either based on their lack of service

This review is coming from a real client. I started my journey to try to fix my credit and I found…read moreTrinity Credit services. Since the moment I called to this day. my first contact was Amy, she listed to every detail and my concerns and as bad as my credit was, never for a moment judge me or made me feel uncomfortable instead she took the time to explain and give me some positive information on taking the steps to fix my credit. She didn't promise anything except to work with me on getting negative items on my credit report and improving it with Tips on how to keep on building up my credit. Trinity Can't work miracles, but I if you follow their instructions and listen and work with them you will get GREAT RESULTS. They had removed so many negative items, replied to all my emails, the BEST CUSTOMER SERVICE FROM AMY AND MELISSA, you get answers back and they will call you back if you have any questions. My credit has already improved a lot and the first 50 days + 17 items removed that were hurting my credit report. Incorrect information removed, and so many details worked on my account. I CAN TELL YOU THIS. I have used other credit repair companies NO OTHER COMPANY COMPARES TO THEM. You will get items remove, good customer service, available to talk to you and furthermore, as you are repairing your credit they gave you all the tools to increase your credit score and you can ask all the questions and they always answer. TRINITY CREDIT SERVICES CARE ABOUT HELPING YOU. My credit has already improved and there is more work to be done so far the results are GREAT!!. I recommend them to anyone that is serious about fixing their credit. . I can't believe I'm actually buying a house thanks to all the help they are giving me things are looking positive. Before I hired their services I couldn't get any type of loan or credit card. NOW, I GET APPROVE, AND MY CREDIT SCORE KEEPS GOING UP!!!!... TRINITY CREDIT SERVICES ARE THE REAL DEAL. !! My personal experience with them has been excellent. My Name is Nancy, I'm a real client and satisfied with everything they continue doing

incredible services, with even more incredible people! Darla and Melissa were outstanding. I highly…read morerecommen!

I used the NFCU in Alexandria, VA. Now, I'm in Texas and thrilled to know they're is a location…read morerelatively nearby!

I visited this location today to question why a mobile deposited check written to me from another…read morecredit union had a 7 day hold on it. I worked with customer representative Ashley and she was as helpful as she could be. She referred me to branch manager Chris. I had called the toll free line several times trying to resolve issue, thus my case was well documented. When Chris attempted to help me, I became very frustrated that he did not care what a member was experiencing but what was documented. As I tried to explain the situation, Chris resulted to the same tactic I received from the toll free number, my check was on hold for security purposes (but I showed proof check had cleared). The other institution had a hold on it (but you had already made partial funds available). I was told that I had never done a mobile deposit to NFCU (I produced check that was mobile deposited and proof from other institution NFCU had indeed processed check). Told I should I reach out to my previous financial institution to get proof the check had cleared, I became really angry because as a member I should not have to gather proof, when NFCU was holding the bulk of my deposit. After Chris contacted the other institution and confirmed check had cleared, he then preceded to release the funds to my savings account, be mindful, I had a balance 3-4 times the amount of the check I was originally trying to deposit. Frustrated because it was my money, I left the institution without further words, only to be met upon exit from Chris, with a very sarcastic "you are welcome." I am welcome? It's my money and I was simply trying to get it released for the deposit. The frustrating, conflicting answers (from toll free number), and time to visit a branch location didn't warrant a thank you. When you are servicing a member, you should always be attentive, helpful, and open to their needs. While this institution and location is very convenient to my home, but being a disabled veteran, I will continue to evaluate my standing as a "member" to determine if this is indeed the credit union for my financial needs. And if anybody in this institution tries to say I was argumentative, rude, or disrespectful, on the phone calls, release the audio or the video at this location as evidence to support your claim.

Absolutely the best place! i went to a lot of places not wanting to overspend but get a quality…read morecar, received an almost perfect 2012 VW Passat for a great price! if you need a quick buy that you can drive for a bit this is the place! ive had mine for over 3 months and have only needed to get my oil changed.

Dont purchase any vehicle from this car dealer because he will sell you a lemon. I purchased an…read more Audi 6 from him and I have already invested $1800 in the vehicle on rotors, brakes, and tires. On the drive home from purchasing the vehicle the EPC light came on and transmission light came on. Refused to return the money and now I have a repair that is going to cost almost $5000 to fix with a possibility of $8000. He is a scammer and will use religion to sell you a car.

This bank is simply amazing! The staff and leadership go above and beyond to make your money work…read morefor you!

The Allen Branch is ah-ma-zing!!!!! :) Even when it is busy, they make you feel seen and heard and…read morenot rushed. We came in today to open up a checking account for my daughter, who just turned 12. While we were putting in some money into her savings account, the teller (Abbi) asked about our summer plans. I told her not sure because we were in the process of selling our house. She told me to definitely look into mortgage loans through them because they have really good rates. She put me in contact with Matt Stewart, who did a great job giving me all the information I needed. Also, Chris helped us set up the checking account and he was kind and walked my daughter and myself through it all. There was also a new worker learning "the ropes" (didn't get his name, sorry!) who was very helpful and attentive to our needs (even asking if I needed him to walk my son out to the car where my husband was picking him up) and letting us know about getting our free coffee. All of them made a point to tell us goodbye as we were leaving. All in all, I'm very pleased with this bank's customer service, not to mention the sweet young lady that always greets us each time (I cannot remember her name either, sorry!).

first time here. went to a sombr concert. it was decent overall. enjoy the free parking, such a…read morerarity with venues like these. the garage was pretty big and right across the entrance too. so convenient. didn't take that long to park either. inside is clean and big. staff were helpful in finding entrances to the seats. concessions pricey but expected. not the biggest event venue, but not the smallest. would come back again

they were just bought out. never a problem until the merger with SSB. im looking at reviews of…read morethe competition and changing my account to another bank. the reviews with the merging company are awful and im already having issues during the first week.

Great bank and they think of the normal people, not like Chase who only wants perfect people.read more