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    X-Golf Woodhaven

    5.0 (3 reviews)
    Closed 9:00 am - 11:00 pm
    Updated 3 months ago

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    1 month ago

    service was amazing!! Courtney was the best customer service!!! will be going back to see her.

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    3 years ago

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    Carl's Golfland

    Carl's Golfland

    3.5(102 reviews)
    32.6 mi
    $$$

    We stopped by here with my FIL to help him find some golf shoes for his upcoming game with his golf…read more league. A good selection of golf shoes and some even on discount. Needed something to accommodate my FIL's higher instep. Wider shoes tend to be more comfy for him. It's the arch opening that's key, makes my FIL's foot feel cramped. My FIL was able to find a few options to pick from in the end. Was able to get at least one golf shoe on discount today. Will keep looking for a full price shoe too. The staffer helping with our dad's shoes was quick and efficient and helpful too. Found a pair of blue new balance that fit my FIL well and gray Sketchers too. Went with the gray sketchers and blue New balances too, since the canvas Addidas will get dirty quickly. My FIL also looked at some driver's too. He had to hand his driver's license to hit at the range with some different woods and drivers. I don't get why there is a random shark head by the irons and woods in the store though. Tried a senior select flex shaft Calloway and my FIL liked how it hit too. Ended up with two golf shoes for $201+, not too bad. He should be set for the season.

    I ordered 3 custom wedges from Carl's Golfland with clearly listed specs in the notes. I even…read moreordered them knowing they were on backorder, so I was already being patient. What I didn't expect was having to follow up just to let them know the clubs came wrong. Their fix? Send me two more wedges... still wrong. From there it turned into a complete mess. THREE different employees got involved, and somehow each handoff made things worse. One reorders, another takes over with zero context, clearly never read the emails or documentation I already sent, and just keeps things moving knowing the clubs were already wrong. No communication, no ownership--just a cycle of confusion. Then they tell me to measure the clubs myself. That's where it really went downhill. I'm paying for custom-built clubs, and now I'm doing their quality control? So I did. I confirmed specs with TaylorMade and even paid a shop to measure everything. Taylor made even said they ordered them wrong. Specs should be true online even if it's a custom standard stock spec. While they said they talked with them. Not a single club was correct. After all that, the manager's solution is basically: send them back. No urgency. No accountability. No real apology. They tell me on the phone they have good customer relationship with TaylorMade. So what was hard to get it right the second time around. Here's what their mistake cost me: * 2 months of credit card interest * Gas running around fixing quality control their problem * Paying out of pocket to verify specs * Hours of wasted time I ordered these ahead of an international trip so I could practice. Now I have no time left and nothing usable because they couldn't get a basic order right. Meanwhile, I placed a similar order through PGA Tour Superstore--they got it right the first time and shipped fast. That's how it's supposed to work. So I can't blame TaylorMade because seems like they are doing their job right. If they get the order right with pga superstore and shipped it to me from their manufacturing facility. Seems like they're not the problem. And just to top it off--I also ordered an iron set from Carl's a while back. At this point, I'll probably have to get those checked too, because based on this experience, I wouldn't be surprised if they messed that up as well. Bottom line: If you're ordering anything custom, avoid Carl's Golfland. Save yourself the time, money, and frustration. Not worth talking to people who can't even do their job ordering without cross referencing manufacture specs. Like McDonald's gets my order partially correct. Not completely wrong. But still have the time to take care of customer's complaint. So who knows when my refund will be issued with compensation. This company just another company willing to take peoples money. We all know golf profit margins around 20-40%. I would never walk in there store or facility. Or even buy online from them again.

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    X-Golf Woodhaven - golf - Updated May 2026

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