My advice to anyone going here: ask for the exact total price and every individual charge BEFORE…read moreyour appointment/service, including payment-method fees. My recent experience with Lupita. The first time I went to Lupita, I contacted her beforehand to ask how much she charges for a haircut. She told me her prices start at $45. When I went in, she washed my hair, did my haircut, & blow-dried it. I remember paying around $75-$80 for the services & tipping her, with my total coming to $90. I thought the hair wash was included in the price because she asked me to come to the hair washing station without mentioning that it's not included but it WAS NOT. But, I really liked the haircut, which is why I went back and also recommended her to two other people. This time, I didn't ask about the price beforehand because I assumed the haircut would still be somewhere around $45-$55. I also specifically washed my hair before going because I did not want to pay extra for a hair wash. This time, she told me the price would be $65 + $5 Zelle fee. I was shocked because I had never heard of her charging a Zelle fee before. She also told me that she was giving me a discount, so this was the price. I paid the $65 + $5 Zelle fee and gave her a $10 tip, making my total $80. After my appointment, I spoke with the two people I had recommended to her(it's not that I was getting commission out of it). They had also paid by Zelle/card, and neither of them had been charged a Zelle fee. Another thing that surprised me was that when I was paying, she asked me for cash. If cash was required or preferred, I believe that should have been communicated beforehand rather than at the time of payment. She also kept explaining that electricity & other expenses are expensive and that this is why she has to charge more. I remember hearing the same explanation during my previous visit as well. I completely understand that business expenses increase and that prices can change, but customers should be clearly informed of the current prices before the service is provided. Another thing that I found frustrating was that she repeatedly compared her prices to other salons and said that other salons charge much more while she is still charging less. But if I wanted to pay the prices that other salons charge, why would I have chosen to come to her in the first place? The main reason I initially chose her was because her haircut prices started at $45, which was a reasonable and affordable price for me, and I was happy with her haircut as well. After I came home, I messaged her to ask for clarification about the pricing & the Zelle fee. She said if I didn't want to pay the Zelle fee, then a different price would apply. My issue is not that a business is allowed to increase its prices. My issue is that the customer should know the exact price BEFORE the service is done. If the price has increased from $45 to $65 or there are additional charges, simply tell the customer upfront so they can decide whether they want to proceed or go somewhere else. I also found it strange that she emphasized that the $65 included a blow-dry. After a haircut, drying the hair is generally part of finishing the haircut; this was not a separate hairstyling service. It was simply drying my hair after the haircut where she blow dries with the round brush, not a proper styling(see my image) The inconsistent pricing, unexpected Zelle fee, different explanations, and lack of clear pricing beforehand have completely changed my experience. No doubt I liked my haircut but I believe she keeps on changing the price depending on the customers. This is the price she sent me at the end after asking many questions: Also, the Saloon is very dirty and messy. The towels, floor with hair etc. "Honey this this my prices : Hair cut 55 short . 65.00 long Blow drying style 65.00 only with hair cut 45.00 High lights 280.00 and up Balayage 350.00 and up Colors 95.00 and up "

I'm going on my first cruise to the Carribean February 21 and my hairdresser Lupita Banuelos gave…read moreme highlights!! I've been going to her salon over a year ever since moving up here from Manteca. She takes her time on my hair and I don't feel rushed. She does a beautiful job and I always get lots of compliments from my customers at the Castro Valley Ross store.

Nothing but love and excellence!! Ms. Marsha is not only very professional but also works with you…read moreto get you exactly what your hair truly needs. Instead of to just taking your money. My hair (3b/c) was extremely damaged by relaxers, Japanese straighteners, extensions, and many other treatments. It was my first time, getting my hair did by a professional hair dresser in about a year. Mrs. Marsha was just the right person I needed. After a year of going natural and organic; no heat, no chemicals, and no one in my hairline. Ms. Marsha did a natural smoothing treatment to loosing up my 3b/3c hair curls. So, I'm in love. Thank you and I look forward to our next week. I highly recommend her.

I was searching on Yelp for a place to get my ends trimmed. I had bookmarked this salon; and was…read moreexcited to see many excellent reviews. I spoke with the owner Ms. Marsha who was kind enough to do a same day appointment. Ms. Marsha greeted me at the door of her lovely salon. Ms. Marsha did a thorough hair consultation with tips and expertise from her 37 years of experience. Ms. Marsha is vibrant and skilled at her craft. I got my hair washed, conditioned and trimmed in an hour. I am so happy that I trusted my natural hair to Ms. Marsha. She even text to make sure I was happy with the results; which I am! I look forward to my next visit in 6 weeks or less.

What Justina does with hair she has never seen, or worked with before, is utterly amazing. We met,…read moreand she just went to town on my hair. She didn't require much prep/design time at all. She already had it in her mind what she wanted to do with my hair for the wedding. Not only is she talented, she is also a fun and down to earth gal. I would definitely use her services again.

Five bright shining stars for Justina at Intertwine Hair Design. Justina took care of my hair…read morebefore the wedding by regular trims and advice on deep conditioning for my thick, dry hair. Justina also did my hair as well as the Maid of Honor's hair and two of my other bridesmaids. Justina and her mom also worked on two custom hair pieces for my wedding! Justina works fast under pressure and is a total pro, especially when it comes to hairstyles involving braids or intricate designs. She's timely, always prepared and has a fantastic eye for detail. Highly recommended for special occasion hair!

Marisol was great, very personable, listened , great cut took my long hair and gave me a perfect,…read moresassy short cut just like I asked for . Made sure I was happy during entire process! Will definitely be back!

I found Deja Blue through YELP & Google reviews. Marisol…read morecuts, colors my hair & gives me highlights. I always get compliments on my hair. She gives me good advice on keeping my hair healthy & looking it's best. The salon's prices are reasonable. The vibe of the salon is relaxing & all of the stylists are friendly.

MACY is the best!!! I have a difficult time trusting anyone with my hair/makeup/microblading…read moreeyebrows but Macy definitely made the process so easy!! Microblading: she was very responsive and thoroughly explained to me the process. When we met she took the time to get to know me which made me feel comfortable and made it easier for me to trust her. She also has a great sense of humor. Macy wanted to make sure I was ok with the shape of my eye brows before even proceeding. She made the process so easy and quite relaxing! Hair: I needed my hair done and my good friend referred me to Macy and she did an amazing job with my hair that I had so many compliments on how she styled my hair with so much volume and waves that may hair flowed well that lasted the entire day! Make up: I've had many people do my make up where I always ended up with chinky eyes.. but Macy knew exactly how to bring life into my face by making me look and feel good! My make up lasted all day and I looked fresh the entire day. The make up she used made my face feel so light-- not cakey like most other make up artist use. On top of that-- she was quick! I highly recommend Macy for any of your beauty needs!! She will always be my go-to and I recommend if ure reading this just go and book a session with her-- you wont regret it ;) Ps. If ure looking for job opportunities-- Macy has a huge network who are very knowledgeable and professional in the medical field, business, finance and more! She might be able to help you as well with connections:) Macy rocks!!!

Macy is the best! She did my hair and makeup and made me feel and look beautiful *and comfortable*…read moreon my wedding day! She did my mom's makeup too. Macy made us feel so at ease. Overall, we are so thankful to her - she did an amazing job!

I go to Annabelle and I love her preciseness, her eye in styling and her kindness! It's always…read moreexactly what I'm desiring with a great experience! 10/

Annabelle is amazing at what she does! I've been seeing her for about a year now and I'm so happy I…read morefound her! She is super sweet and easy to talk to. I don't always give detailed info about what I'm going for. However, she always manages to execute it beautifully. If you're unsure about a color or cut, just ask for her advice. She's a professional, and she wants you to walk out of the salon looking beautiful and feeling confident! The salon itself is very clean and cute, right in the heart of downtown Hayward! I always look forward to my appointment with Annabelle!

HIRE KRISTEN FOR YOUR WEDDING DAY!!…read more I met Kristen in October 2023 when she was the hair stylist for my sister's wedding. I immediately liked her as she was a delight, fun and made all five of us (bride, moms and sisters) look gorgeous! Since I am not well versed in hair or makeup, seeing Kristen's work previously and overall vibe made her a shoe-in for my wedding day! I had a vision, I changed my mind, I was unsure, then changed my mind again - Kristen was there the entire way. She also recommended a makeup artist which took a huge weight off my shoulders. During the trial she was able to take a look at my hair, understand my needs and got to work. She is so experienced and made me feel like anything we wanted to achieve was possible. It sure was! She suggested adding extensions to my hair (something I never thought about) and it changed my whole look! On the day of the wedding, she and the makeup artist arrived early, enthusiastic and ready to go! There were five of us getting ready (bride, moms and bridesmaids) and Kristen brought a light-hearted energy to the day which helped put all of us at ease. We all have different hairstyles and hair types and it was no problem. She kept checking to make sure everything was perfect for each of us - and it was. When it was my turn, she showed me the extensions which she dyed PERFECTLY to match my natural summer color. I couldn't believe it. I was so impressed. I felt so glamorous and my hair and makeup lasted the entire night! On a wedding day or special occasion, delivering something excellent is expected but it's also the little things that are important. It was such a pleasure to have her part of my morning. She made us laugh and feel relaxed. She was ready and game for anything we were doing and/or thinking about. She felt like one of the girls! She was constantly giving touch-ups and checking on us until the final moments. I felt like a movie star and so so special. I couldn't have asked for more. HIRE HER NOW!

Kristen has been dying my hair fun colors for years, so when my wife and I got married, hiring her…read moreto do our hair and makeup was a no-brainer. My wife and I wanted very different looks. Also, my wife has curly hair and wanted an updo without straightening her hair. We were delighted (but not surprised) that Kristen made us each look exactly like we wanted--my wife looked like an ethereal princess, and I looked like the most precisely put-together version of myself. It takes a ton of skill to deliver such different looks, and Kristen knew how to draw out what we each wanted and make it happen. Plus she made the day so easy! Whether you're looking for a regular cut and color or wedding hair and makeup, we highly recommend Kristen.

I've been seeing Karla for over 5 years, and I've always had the best experience with her! I always…read moreleave loving my hair and feeling so confident. She gives the best blowouts and knows exactly how to make my hair sleek and smooth in a way I love, but what really sets her apart is that she also cuts my hair so it looks amazing curly too. She's incredibly talented, accommodating, and genuinely feels more like a friend than just a hairdresser. She's so easy to talk to and always makes the experience relaxed and enjoyable. Her space is beautiful and welcoming, and she's always generous with tips to help me care for my hair between visits. I leave every appointment feeling taken care of and confident. I couldn't recommend her enough!

I was referred to Karla by a friend & I can't thank her enough bc I LOVE KARLA!! She is amazing as…read morea friend, a hairstylist and even my therapist every time i sit in her chair! I go see her every 6 months bc that's usually when I start to feel an itch and wanna do something to my hair LOL. The first time that I met her, I told her what I want & she gave me that & soooo much more! My hair originally was feeling dry and lifeless and ever since I've been going to Karla, it's been so shiny and healthy! Now whenever I go, I let her do whatever bc I trust her :) She's the type of hairstylist that will listen to what you want but explain to you about why this method might not work but this method can. She definitely isn't the stylist that just snips snips. Immediately meeting her, you get the feeling as if you guys have known each other for so long & it's just like old friends catching up whenever I'm there. If you wanna leave looking and feeling like a BADDIE, BOOK W/ HER. She's AMAZING.