Yoshio B. was awesome to deal with. He was very helpful and accommodating! Kayser Ford in Sauk…read moreCity has awesome sales and service departments. We are well satisfied!!

I saw a car on Facebook I was interested in and called the dealership to ask questions and to…read moreverify that everything worked as it should. The sales person assured me the car was in great running condition and everything worked as it should. So I drove almost six hours round trip to see the car only to find out the power convertible top mentioned twice in their advertising did not operate. Not only did it not operate, they knew it didn't work and lied to me just to get me in the door. This dealership misrepresented the car and if they did it once you can be assured it's a habit of theirs. In hindsight probably a good thing the top didn't work because who knows what else they were trying to hide! I would rate Kayser Ford a total sleaze lot!

These guys are excellent mechanics with your $$ in mind. They always do it right, and stand by…read moretheir work. Their receptionist is Erica, and man she is on it. She can explain the mechanic lingo and is always friendly. This is a small town business that is QUALITY. We've been using them now for about five years. We don't go anywhere else now. I trust them with all of our vehicles that range from a F250 diesel to a Mini Cooper. You'll always get options and estimates and they are very easy to schedule. The only downside is that they don't have a waiting room really. You can sit and chat with Erica or the owner while the work is being done, or plan to have someone go with you to drop the vehicle. The BEST MECHANICs I've ever dealt with in my life. HIGHLY RECOMMEND!

Big Al and his mechanics have been servicing my 2 VWs (2003 Golf GTI VR6 and 1995 VW Eurovan camper…read morewith the L-5 Audi gas engine) for the past 2yrs. and have done excellent, honest work. They allow me to look over their shoulders and ask questions and explain every problem in adequate detail. Their receptionist is friendly and efficient and wait time is minimal. I recommend them without qualification. Gregg Miklashek, MD(retired)

Amazing service with a great crew. I take my Ram and my wife's GMC there because they treat us…read morewell.

I Came here to get my car check and they wanted to over charge me and add on thing that my car…read moredidn't need and I declined the service because It was way to expensive and when I left the person in the of said a rude sarcastic comment just because I didn't like their price and before I left he said another comment I thought this places was professional they even said I wasn't able to make it home and I did and I went with another mechanic and got that price and my car fixed And To DAVE I made it home .

On a recent trip thru Wisconsin, one of my tires started losing pressure…read more I pulled into Columbus, Googled Chevrolet Dealers, and located Napleton Chevrolet. I was greeted by Jessica at the service desk. She greeted me with a smile and a "how can we help you today". She entered my work order and said "we will get on it". 30 minutes later, Aaron, the repairman, brought my car out, greeted me, showed me a large nail that he pulled from the tire. He informed me it was not serious, he had plugged the tire and I was ready to go. The cost was reasonable, the service outstanding. I don't know who owns this dealership, but they have an outstanding service department. J. Jeffrey, Dallas TX.

I bought a trailblazer in 2022 and 2 years later I totaled it. It took me 4 months to get my…read morewarranty refund and a lot of phone calls.they seem pretty shady and I wouldn't recommend buying anything from here. Rick Clayton

I always replace tires here. What to expect... First come first serve. Straight and to the point…read morecustomer service. If you want coffee, magazines and small talk, don't come here. They are busy but work efficiently, don't be alarmed by the full parking lot. Trust their system, they know who is next in line. Extremely knowledgeable in what tires are best suited for your vehicle.

Very quick and helpful! I was in and out within 45 minutes with a great new set of tires.read more

With prompt & friendly staff, Don Larsen was nothing short of a great experience in purchasing our…read moreFord SUV this spring. Fantastic response time to calls & great attitudes from everyone on the phone & at the dealership. We had an easy time doing a trade-in & were given a generous amount for the truck we brought in. The paperwork was a breeze & everything was explained in detail. Extremely professional but still personable demeanor of employees. Very patient with us having to bring in our toddler for the test drive, very understanding having a 2 year old not sitting still during paperwork. I'm not sure what promotions change over time, so I won't put in specifics here, but they offered great guarentees as well. Don Larsens has been around for many years & had an original space in another area in Baraboo before moving to this spot, & I can see why they've stayed in business. Definitely worth checking out this location if you're looking to buy a new car, SUV or truck!

My wife and I recently purchased a pre-owned vehicle from Don Larson Ford. The experience was…read moreliterally the smoothest process I've ever experienced when buying a car. Dominic and Chad were both friendly and helpful and even stayed late to help us with our needs on a Saturday. I would recommend them and this dealership to anybody in my family or friend group when looking to purchase, trade in, or even sell a vehicle. They do it all!

By far the best service I have ever received. I could not have been happier to have worked with…read moreChris. He was very knowledgeable and friendly. I never felt pressured or hounded throughout the entire experience. The handoff to taking delivery of my new vehicle was seamless. Jessie was a pleasure to work with and made the process as smooth as possible, even going above and beyond. Lastly, Kyle took the time to walk me through all the features of the vehicle before driving off the lot, something other dealers would not have done. I would recommend Bell Ford to anyone looking for a great new or used Ford vehicle in the future. What great team and an awesome experience!

I asked to get a pre-purchase inspection by an ASE certified mechanic shop prior to buying a car…read more Bell refused, stating that they stand behind their mechanics. I bought an OBD2 scanner and test drove the vehicle a second time. It had a ECM/PCM code with a possible $800+ repair. Scan their cars before buying. Their mechanics work for them, not you.

I find that I have found a very good place to have my truck serviced. Justin Pharo is extremely…read moreknowledgeable and takes great pride in his ability to solve a vehicles problems. I would highly recommend his services to anyone. He is reasonable with his labor charges as well.

I had my car towed there on Monday to have a fuel issue addressed. It went well at first. I got…read more text saying my vehicle hadn't been looked at yet since a previous repair was taking longer. Then nothing until I get an emailed invoice that was not clear to me. I called to ask questions and even offered feedback about the info in the invoice. Was told that in his 15 years of running a shop, no one had every said they weren't clear. Well, ok then. I ok'd the work. Then I get a call the next day that in the process of replacing the fuel sensor, he cracked the fuel line. This was Friday afternoon around 2pm. They would quote it for me on Monday. I asked why it couldn't be quoted that day since it had already been there all week. They had previous plans. Ok. Monday comes, they quote was over $1000 for the fuel line and labor. My family are all mechanics but they live in Montana, a little too far to drive. Things happen when working on cars. BUT....they all said they would not charge labor and give the part to the customer at cost. If that didn't make them happy, they would not charge. I wasn't expecting it to be fixed for free but I also was not at fault that the fuel line was damaged. I told him I would just come get it. He asked if I realized it didn't run...smh. I had my car towed back home and had it fixed somewhere else for half that price. I decided to give a new shop a chance and keep it local. My mistake.