Being new to town I needed to find a mechanic to work on my 15 year old SUV that in my previous…read moretown I only took to the dealer (too lazy to find someone else so I paid the high prices). After asking friends and neighbors with no luck I turned to Yelp and saw the great reviews for Monona Motors. I had seen this place dozens of times on walks and bike rides - it is just a mile away so I thought I would give them a try. It is a tiny place so it is hard to get into but I was not in a rush - two weeks out was OK. Greg and the guys were really friendly and straightforward in helping to figure out what was wrong. They only fixed what was wrong and did so in a cost effective way. They also discovered a very rusted out part that needed replacing in order to replace a rocker arm (I saw the old one - wow I am lucky it didn't fall apart). They tried getting the part from Nissan but due to pandemic supply chain issues it was not available but they found one from the South on Ebay for a quarter of the price of new. It was in great shape (no salt used down there). I like their initiative in trying Ebay for the part. I brought the car back for this additional work. It was done quickly and for the price quoted. So far so good with both the brake job and the front end work - and I am sure I saved a ton of $ going to these guys. I am glad I found them on Yelp!

I've been going to Monona Motors for over 30 years and trust them completely to do quality work…read morewith repairs and maintenance including the Honda and Subaru vehicles I currently drive.

Been doing business with Donn for 20 years, I am guessing. He is always kind, funny, honest as the…read moreday is long (to date myself). I always have to wait while my car is being fixed (only one car), and it is always pleasurable being there. He's got birds out front to watch when you get bored and good Christian music to listen to some of the time. He has worked with us when the money was not right there when we needed it. Once I had a bad wiper blade that kept falling off after months of use and he replaced it not once but twice at no charge. I wouldn't trust my car with anyone else.

Donn is extremely kind and respectful, he was willing to work with me on an estimate when I…read morementioned I could only afford one brake replacement instead of both. Service was finished in a timely manner!

My young son bought his first car, all on his own, before going off to college this fall. He bought…read moreit used from a family friend and fellow church member who did their very best to make sure the car was going to treat him well for years to come. They had had all the work on the car done at Village Mobile in Waunakee while they owned it. Before deciding to sell it they took it in to them again to get a full and thorough inspection. It was inspected and a list of all the issues found was created. This list was passed on to my son before he purchased it. In total, they noted $1,800 of things to be fixed. We proceeded to fix the majority of those things for a total of $550. That $1,800 is clearly a major rip off of the customer. When fixing the items they noted, we discovered there was a crack and two large rust holes in the rear subframe. Totally obvious to even a non car person with out taking anything apart. I called Village Mobile to ask them about this oversight to such a major issue with the vehicle. They said they did not feel they were responsible in any way. I assured them, I did not expect them to take care of the issue free of charge. I just asked that they consider seeing what could be done to help my son get the car fixed so it was safe to drive at a reasonable price. I asked that they have compassion and see if they could do what ever they could to keep the cost down for him given they had missed something that was such a safety issue. They called today with the quote to get it repaired and I was absolutely flabbergasted! With a used subframe, mind you, they quoted us $2,000 to fix it!!! As I said earlier, the original quote, after a supposedly thorough inspection was $1,800, to fix all of the cars issues. Now they are telling us it will be $2,000 to fix the issue they completely missed. I don't know about you, but I would not trust anyone in that business to look at, quote, or do any work on my vehicle. In my opinion, this is gross negligence and complete incompetence. Not to mention price gouging, no compassion, or self conscious. For reference, here is a picture of what they did not see upon inspection. This is unacceptable on so many levels. I hope everyone reading this will think twice about doing business with Village Mobile in Waunakee and you will spread the word far and wide that this is not a company you can trust with your business.

Great place where I get all my repairs done. Great really patient and kind owners who know what…read morethey're doing. Highly recommended.

Scammers don't bother to have your car fixed. They had lie to me saying my car has been fixed.read more

I don't know if they are good. They never got back to me or answered my calls. I left voicemails,…read moreemailed, and sent an appointment request via their facebook page. And, nothing. Seriously? That's really bad service and if you're too busy to call anyone back put that on your damn voicemail greeting. Chet's car care actually answered the phone and got me in the next day. For a simple fix that could have been Dutches business if they cared to return calls.

Amazing service with a great crew. I take my Ram and my wife's GMC there because they treat us…read morewell.

I Came here to get my car check and they wanted to over charge me and add on thing that my car…read moredidn't need and I declined the service because It was way to expensive and when I left the person in the of said a rude sarcastic comment just because I didn't like their price and before I left he said another comment I thought this places was professional they even said I wasn't able to make it home and I did and I went with another mechanic and got that price and my car fixed And To DAVE I made it home .

I lost my lug lock, several places in the Madison area were unable or unwilling to help me, a…read morefriend referred me to south street motors, great service & great people that get the job done efficiently & effectively. Will be my place of choice from here on out.

This Place is Horrible, I go to speak with the General Manager and tell him that my truck is…read moreShaking and Trembling. I then tell him I have parts if you need them as I wanted to bring it to the professionals to diagnose the issue. I then go to pick up the car and PAY $500 . I start my car and the Exact same issue was there! I went right away and they told him and his attitude changed right away! He said sorry we can't help, we were told to just install the parts" they didn't even diagnose the issue they just wanted to make a quick $500! after talking back and forth the General Manager says "you want your f***n money back or what" I then tell him since you want to be disrespectful yes! He said we'll talk Monday and walked away.   Monday comes no call, I leave 3 VM. I went Tuesday and he was very upset that I was there he said sorry the Owner left overseas and I can not refund you until 1 week. Made no sense! He then calls the COPS to my house and says he was scared for his life and Banned me from the shop. Keep in mind I've been going there for 4-5 Years and recommended them many times. I make a claim with the bank to dispute the charges and I get my refund. It is now 12/27/24 about a month later and I NOW I'm being charged $500 again the $500. I said i wasn't going to do the review but all this headache when the GM said we will issue a refund and now they are playing games. So we will be going to court to file a claim. Also i have reached out to the local news and they are looking into it.

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.

This is where I take my 5-series BMW for service and I have been very pleased. Friendly, honest,…read moreand they take pride in their work. I have recommended them to friends and business associates that have foreign luxury autos as that is their specialty. I also bought a set of Nokian All-Season hybrid (winter/summer combination) tires from them two or three years ago on their recommendation and they are the best tires I've ever owned. Highly recommend Dunn's.

I have used Dunn's on and off for more than 20 years. I was recently back to have them look at an…read moreaging but nice Mercedes Sedan. Jeff may be mostly retired, but the business he built has not changed. They still provide true expertise along with completely trustworthy and fair dealings and great customer care. If you have an import in need of service or repair, just go to Dunns.