[This is part of a set of reviews covering establishments my family and I encountered while taking a road trip to Cincinnati.] To be honest, I have no idea what Big O's does or sells. Presumably they do things with/sell trailers. But I had to give a rating to this place based on the following story. This is part 2. Part 1 can be found at http://www.yelp.com/biz/bp-station-portage As I walk toward Big O's, I see a display trailer set up outside with an awning and a table. A woman notices me, makes eye contact, and starts walking toward me as I approach. "Can I help you?" "Yeah. I'm out of gas. Do you have ANY idea where I could get some?" "Hmmm... all we have is diesel here. Just a second." The other guys at the display trailer go about their business chatting amongst themselves. She starts walking past the front entrance of the store into a gated area. She asks a group of another 4 guys if they have any suggestions and they all look blankly (I'm starting to see a trend here) and shake their heads. She finds another woman and they mumble to each other and head further into the gates. I follow. The second woman points to a spot on the lot and the first woman pulls out a gas can. A wave of relief pours over me. She pours the first gas can into a second smaller plastic gas container. I'm not sure why she did that since she pretty much emptied the first can into the second with about a half a gallon of gas. "Thank you SO much," I say. "I'll give you a ride to your car." "You don't have to do that. I'm just down the road," pointing to my car. "It's no problem. I want to get away from here anyway." "Ok." We get in her car and I come to find that a nearby river overflowed and they were under 3-4 feet of water for about a week. The week before, I-94 and Hwy 33 had been closed for several days. She gives me directions to Exit 108, I drip the contents of the gas can into my car and make it two miles to fill up my car. I filled up her gas can and returned it thanking the woman profusely. None of the other men at Big O's were very friendly, but I can see their attitude when trying to clean up after a big ol' mess. The woman that helped me may have had ulterior motives to give me a ride, but she didn't have to work as hard as she did to get me the little gas they had. That's the kind of helpfulness I expect from a small town. So if you need a trailer, and aren't far from Portage, WI, stop in at Big O's. Or if you ever find yourself stupid enough to run out of gas in the middle of Wisconsin, know that there will be at least one person around willing to help you out. read more

Brought my snowmobile trailer in for new tires and bearings service. Customer service is top notch here and they are very friendly from the girls answering the phones to the service manager. I wish more businesses ran themselves like Big O's does. Will be back for sure and will recommend them to anyone needing a new trailer or trailer service. read more

Worked with Leroy and Sue on ordering and purchasing a Legend enclosed snowmobile trailer. I gotta say, if I'd been on the other end of the phone with myself, I'd probably have thought that the sale wasn't worth it. Leroy and Sue went above and beyond to accommodate all my questions, requests, and even allowed me to change from the original trailer I ordered to a different one on the lot! I got a great price, all the options I wanted, and walked away feeling good about the deal. Super people, great service, and as the tag line says, "where trailers are a business, not a side line." They really know their business, if you're in the market for a trailer of any kind, give them a call - you won't be sorry you did. read more

They have the friendliest staff around. I got a flat and my tire iron didn't fit my spare. I walked over and asked the friendly woman at the front desk and she look in back, asked around, and lent me theirs. I changed my tire and returned the tire iron. The woman saw me dressed for work and my greasy hands and offered their employee bathroom so that I could wash up. I went back the next week to drop off some doughnuts to say thank you. And what did I see on the front desk... A tire iron that someone was PURCHASING! They SOLD tire irons there but LENT me theirs because they saw I was in a pinch. No sales pitch, knowing I was between a rock and a hard place, just pure kindness. When I do need to buy a trailer, I'll drive 30 mins out of my way to buy it from Big O's. You should do the same. If their customer service is anywhere near as good as their stranger service, you can't go wrong with these guys. read more

Over the last 25 years I've bought a number of trailers from Big O's. I wish all businesses ran like this one. The owners care about their customers and always have time to help. These are top notch people with great products and they stand behind their work! read more

I bought a snowmobile trailer from them . They are very professional . They took the time to show me all the different styles and helped find a trailer that would fit my needs . read more