BJ way over charged for a transmission check. I didn't want anything more than an opinion on my…read moretransmission and he took liberty to; I guess do more and charge me way too much for what I was asking for. I was charged for shop rages! wtf!!!

If I could give 10 stars I surely would! We broke down on Sunday and were stranded on our way back…read morefrom vacation--with our dogs. We were 2.5 states away from home and didn't know what we were going to do! Monday morning we were turned away from 3 local shops, but eventually someone referred us to Mel and Kim at Trans Works. We called, and Kim graciously told us to come in and Mel would look and see if he could help us. Bad news, good news. Our transmission was shot, but he changed the filter and fluid in an attempt to get us back on the road--and at least a little closer to home and the shop I work for, for repairs! With a little babying and prayer, WE MADE IT ALL THE WAY HOME! I surely would have had them do the job if circumstances were different, but I wanted to avoid a return trip if possible. I just want to say thank you to both of them for their generosity, their honesty, and their kindness to complete strangers. What an amazing shop; and one that others should model themselves after! We appreciate you more than you know.

I would like to take time to commend two of your employees who helped me tremendously yesterday. I…read morewas traveling with a boat I just purchased and had a trailer tire blowout on I-39. I called Blystone and talked to Lisa and she assured me that all would be well and she sent Nate out to solve my problem. Both of these employees are top notch in my book. Lisa was as friendly and helpful as could be and Nate was professional and friendly. Kudos to your company! Thank you.

To start, no one seemed to have any specific answers to my questions. The "buck passing" was epic!…read more 1. I purchased four trailer tires last week and was disappointed in the support knowledge possessed by your business. No one seemed to know anything about my tire's warranty or registration. 2. They installed all four tires incorrectly. The entire DOT number is only stamped on one side of the tire. To find the full number for the manufacture date and in order to register them I needed to crawl under the camper (I'm 72 years old). I suggested in an email that in the future they mount the tires with the full DOT code visible from the outside of the tire. No response from them. 3. They knew nothing about registering my tires. I suggested in an email that, once the full number is found, It can be registered on the web page... https://www.towmaxtires.com/tire/details/towmax-str-ii (They could do this as a service). No response from them. 4. Towmax (the manufacturer) offers Free Roadside Assistance They seemed to know nothing about this. I suggested they do something about this in the email. No response from them. 5. Towmax does offer a limited warranty, Something Blystone should know and tell their customers. I suggested they do something about this in the email. No response from them. The only positive is the quality of the tires. If you have another choice for your work, go there quickly!

Awesome customer service and very helpful employees! Every person that I spoke to was so nice and…read moretruly cared that I left their shop happy with the results of my car. Even the shop itself was open and inviting, with lots of cool stuff to look at. They were even willing to repair simple parts free of charge, but of course we paid them because they were so helpful and kind. Definitely recommend this place.

From the owner: Tire shop in portageread more

What rating would you give for this? 1) After the car was…read morerepaired it would not turn over when I went to pick it up. Something was left on causing battery drainage. 2) While the car was being repaired there were 2 hard brake stops noted on my insurance snapshot that ding my rating during the time the car was in their possession. There was no brake work done on the vehicle.

Trust worthy and honest. Curtious, friendly and professional. As a woman I trust this shop…read morecompletely. They repair only what needs to be done. I always recommend them to everyone I know. I took my 2014 Subaru Outback in to check all 4 brakes and they only replaced two that needed to be done. To me that's good business. Any dealership would of done all 4. I get a friendly reminder about my appointment sent to my smart phone. I just had my Honda Ridgeline towed from a dealership in Madison to them to do a repair. I can't say enough good except Kudos to Portage Tire. Signed a Nurse Cindy Bishop.

There should be a negative stars option. I wouldn't buy a…read morecar here or take one in for repairs here. They botched repairs on my Buick and overcharged me for the parts, plus they made me pay parts and labor for them to fix the damage they did by botching the repair... They tried to buy a car from me for way below fair market trade-in and reportedly had a buyer ready to take it off their hands at an excessive profit. They tried to convince me to have work done on my car that it didn't need, and they withheld information about something that was going to break down and would have cost far more to fix after than before a breakdown. I have no confidence in these people.

Our trusty 2009 GMC Acadia failed us again, this time two hours from home with our family of 5 plus…read more2 dogs. Onstar arranged for a fabulous (Blystone) tow company to rescue us off the interstate. We were delivered here to this dealership and were literally stranded. Car was busted and there was not a single rental car in the whole town. The mechanic tried desperately to fix us up while we waited in the waiting room - all 7 of us. Andy, our service writer, came to our rescue. He was able to reschedule someone else's service so that we could use the courtesy car to get our crew back home. The level of service he showed, as well as the other employees, was superior. They made the best of our desperate situation. They really went the extra mile for us and we are very grateful!

Completely wonderful experience! Was driving through going back home to Florida and my f250 diesel…read morebroke down. The tow truck drive recommended Bob. (Robert) called him personally on a Sunday and lined up to have my trucked dropped at his shop. Upon Monday morning I called bob's shop earlier than opening and to my surprise Bob answered. I told him my situation about getting a room for one night and how my check out was at 11 and I needed to know how long I would need to extend my day. He went above and beyond calling me at 10am telling me, he would possibly have it fixed that day but I should get one more day. 7pm rolls around and my truck is fixed and I'm back on my way home. Bobs wife stayed at shop late so I could Uber over and that was amazing. I am truly thankful for everything Taylor Automotive did would recommend coming here any day. Honest people hard work and fair prices.

In Wisconsin Dells for vacation and the alternator in my car goes out 9pm Saturday night, and we…read moreneed to be checked out of our hotel by Sunday AM and headed back home (4 hours North). We couldn't find anyone willing to work on a Sunday, until I checked Yelp and called Taylor Automotive... Thankfully, the person we spoke to said that they would come to our hotel at 8am and check out the vehicle. It's 10:30. No one has called, and none of our messages have been returned. We're now penny pinching for another night stay, and I'm missing work today. If you can't help, or something came up, we at least deserve a phone call.

I lived in this town once soon a time and just drove through today. This is an iconic place in…read moreportage but it was closed

Terrific, fast service. Very reasonable pricing. Even talked me out of replacing two tires …read more.. after inspection, told me that the ones I had were good for quite a lot longer, though I was prepared to replace them. Who turns down your money these days? Honest folks, that's who!