Wonderful care and amazing smiles!! My two daughters and husband have all received treatment from…read moreWilliamsburg Orthodontics, and have beautiful smiles. Thank you for incredible care, professionalism, and for treating us like family.

We switched to Williamsburg Orthodontics when we moved to Williamsburg. My daughter had phase 1…read moretreatment at one of the largest orthodontic practices in Hampton Roads, I can say without hesitation that the quality of service, personalized care, and professionalism at Williamsburg Orthodontics are truly superior. Dr. Matt and Dr. Patti Eppright take the time to build personal connections, explain every step clearly, and adjust the plan as needed to achieve the best possible outcome. They made room for last-minute emergencies which gave us such peace of mind. The entire team is welcoming, caring, and committed to the best possible outcome.

Great and family friendly. Cares about his patients. Very knowledgeable and has up to date…read moreequipment.

We were referred to Joosse Orthodontics by many friends and the medical referral was given by our…read moredentist - Morrison Dental Group. As soon as we got the referral from Morrison (after my daughter's teeth cleaning), we immediately went to Joosse's office to start the process! They made the experience easy, breezy & friendly! Dr. Joosse & staff is excellent - and everyone had wonderful chair-side manners. The office was always very festive... they always celebrated seasonal holidays, to so the environment was fun! Everyone was always very thorough with their work. Dr. Joosse also sent us a video explaining the progress of our daughter's treatment. They have state-of-the art technology that gave us visuals along with doc's explanation. Our daughter was great with upkeep, and we always kept our appointments so we stayed on track and she got her braces off as scheduled. Thank you to the Joosse Orthodontic team! We were very pleased and will tell everyone about this business :)

When we went to WCD for a cleaning , our understanding was that my wife and my insurance were both…read moreaccepted . We submitted insurance information on April 3 , again on April 7. We were told on April 7 that both insurance companies were subsidiaries of one another so there shouldn't be a problem. So we scheduled first available appointment for June 10 . WCD called for us to come in June 3 as there was a cancellation for cleaning. We received billing in July for $ 611 . They said they didn't accept my insurance , & my wife owed $ 98 . I was never told that my insurance was not accepted. Had I known , we would have gone elsewhere. My bill alone was $ 513 for cleaning, and pictures. Probably no one will see this review , but I will make sure others know .

Worst experience I had during a dental visit. I had a root canal done in a 2 day procedure. Was…read moretold my appointment would be an hour long. My 2nd appointment was 3 hours and 40 minutes long. I kept telling the doctor I could feel pain and was no longer numb. The doctor kept asking me "can you still feel this" after I had said I was in pain. It got to the point where the pain was so bad I started crying. He replied "it's a good thing you cried because that let me know you needed more numbing" this was after I told him I could feel everything he was doing. I was in such severe pain he ended up giving me pain medication in the office before the procedure had finished. I kept jumping and jerking because the pain was so bad and asked multiple times to "please stop" and he kept going. At the end of the procedure the dental hygienist said "that was insane" I have a very high pain tolerance and this was the worst experience I have ever had at this office. The doctor gave me advil for pain and told me to take it as needed. Doctor Scott Block was the one who did my procedure. The whole side of my face is bruised along with excruciating pain with a migraine

I was referred to Dr. Reese's office for braces, and I was in my mid 60s. He and his staff were…read morealways so friendly and professional. I enjoyed my visits every month, and after 2 years I "graduated " to aligners, which I still wear at night.

Wonderful staff who helped our family navigate an insurance change as we left active duty. Highly…read morerecommend!

The most unprofessional and worst medical experiences of my family's life…read more Service - Terrible, borderline Malpractice. My wife had over 10 appointments for a single root canal over the span of a year. It was done poorly multiple times and had to be re-done. One time they left cotton & thread in her mouth and secured the crown and left it there in her gums for months before realizing it the next appointment and removing it. They had the her crown delivered to a different office and when she showed up, they realized the mistake, unapologetically. They were confused over which crown was the right one since they took multiple molds and made multiple versions. Ended up securing the wrong fitting crown which fell out after a month. The list goes on. Communication / Organization - Terrible. Reference above and after ten appointments give or take, my wife is going to a new dentist to get a proper root canal on the same tooth. Multiple instances of last minute cancellations, changing the appointment time the morning of (later and earlier), after taking off work, securing childcare, etc. Does not return phone calls, does not want to help, reactive communication, etc. Three different times where I took off work to watch the kids and they call late the night prior or the morning of to cancel on us. Obvious disorganization and a lack of respect and care for people's time. Front Office - The unprofessionalism of the office clerk, Tony/Toni is unforgivable. Unfathomable. My wife and I have called politely multiple times only to be given no information, met with confusion, attitude, resistance, zero situational awareness, and no willingness to attempt to solve the problem; even when they caused them. After telling us the day prior, and multiple visits, that they don't accept tricare and won't serve active duty, they said "we're not sure what happened, but we shouldn't have treated you." ...What? How do you not know that? Thankfully my wife got in the habit of calling a few days prior, to confirm the appointments, and they finally returned a call to say, sorry find a new dentist. The laughable part is they won't release her medical records to the new dentist that does accept tricare. They are physically unable because they state their software won't let them. I'll assume they can't consolidate a report into a file and send encrypted via email. I'll assume they have no way to hand patient continuity to any location or print and provide to my wife to hand carry. After hanging up on us multiple times, we got a hold of the office manager, Carol who was equally unhelpful and said she would call back with a solution at 2. It is 4 hours later and nothing heard. They won't call back and that's okay at this point. I fully expect her records will not be transferred and we will incur the cost to get re-imaging and scans that were accomplished within the last 30 days, because of a failure to want to help. They don't want to help...ever. It's truly astonishing. I've seen my wife cry maybe 5 times in time I've known her (over a decade). 2-3 of those were after interactions with this dentist. The lack of professional skills, the disrespect, and disorganization in the front office is 100% indicative of the work that happens behind the front desk. If I remember correctly, the owners / dentists are prior military. They must despise the military community because they have absolutely failed us with no afterthought. It's common knowledge amongst my colleagues at work and an absolute shame. If the owners care to chat, let me know! I'm happy to provide constructive feedback and insight

I've been coming here years. And I'm so done! The toano office would consistently cancel my…read moreappointments the day of "we don't have anyone in due to illness" so I started going back to the Williasburg location and well they decided they needed to "cancel my appt" as they called me and "I said I had been in antibiotics and could not make it " I Was never called I responded to their text that I confirmed I had proof I confirmed and was told no. I showed my proof day and time. I drive over 45 mins and they old we can try and squeeze you in! This is beyond unprofessional. You all messed up but I have to pay the price for incompetence. They are getting me in but I'm done this is it!! All the people I e sent will now be hearing from me

Can't say enough good things about this office. They are so competent and professional. I was on a…read morebusiness event in Virginia where my crown came off since I do not live there. I found this office on Google at 4:30 PM in the evening. I called them and I told them what was happening. They asked me to come right over and the doctor stayed back and re-cemented my crown everybody there was so helpful and so kind. What a caring Office. If I lived in the area I would've been going there for my regular care but I called 5 offices before I called them, and no one was willing to see me last minute at that time. Thank you Dr. Burden for your help.

DO NOT GO TO THIS PLACE IF YOU HAVE MILITARY INSURANCE!!…read more They will lie to you. They are an out of network dentist for United Concordia! Do not let them fool you. I was lied to and given a great story and paid for it deeply! They will not tell you if your insurance accepts their Office so make sure you talk to your insurance company before you visit with them!!

This is an awesome dentist office for braces. They made my daughter feel welcomed as transfer…read morepatient. The dentist was nice & patient & explained everything & Michelle was nice & patient & explained everything. Even the office manager, Ty, was nice, patient & followed up as she said she would. My daughter & I Left the office feeling like we've been going here for years. I highly recommend this orthodontist office for your family!!

Absolutely amazing. Staff are extremely helpful and answer all my questions. So easy to get in for…read morea fast appointment if you need to reschedule. I can't recommend them enough.

I had the best experience today at my cleaning. I had a new hygienist this visit. Her name was…read moreMakeba (not sure the spelling is correct, sorry if not). She made the visit fly by. I even had to get all my X-rays done. Which can be very uncomfortable. She moved fast to get all 18 done. I told her it felt like 14. lol She was efficient and had a great positive attitude. She deserves all the Star on her own. All of the staff here are pleasant that I have dealt with personally. I would recommend this business.

This is our first intial visit. My wife had pain and swelling and took us the same day. Very clean…read morebuilding, friendly, and patient first priority. The initial paperwork is time consuming but bring your list meds. My wife went in for exam and they set me this week for exam. Delta Dental insurance taken here. At 70 years of age, they were friendly and business like at front desk. A big Army retired salute to our new dental family.

The quality of care is very good here. They care about you and are sensitive to your needs. The…read moredoctor explains problems and solutions very well.

To add insult to injury, after they have released me from the practice as a patient, on Tuesday…read morethey called to confirm the appointment they had said they canceled when they dropped me as a patient. I ask the lady to confirm that I had been dropped and she apologized for calling. I went over to the office to see if we could work something out, and was told no way and that I was rude to lady who called me. Seriously all I did was ask her a question. This just makes me sad, if you want a caring dental office look elsewhere.

Amazing practice!! Awesome staff and Doctors!! I highly recommend them for adults who are…read moreconsidering braces .

We have loved Dr Gardner and he is extremely nice and more importantly knowledgeable but I have…read moreconsistently been on time or early and have on several occasions waited more then 15 minutes in the waiting room (past initial appointment time). I was late by 12 minutes today and the woman checking me in announced to everyone we were late and they would have to work us back into the schedule. Not a good practice of announcing when a client is late when clients so frequently have to wait beyond their initial appointment time.