Efficient, friendly and easy to schedule. Slight delay upon arrival and check in and the forms…read moreshould certainly be updated to be able to be processed electronically and ahead of arrival. Otherwise excellent dental care by quality hygienist followed by experienced dentist

The staff is very friendly and I love Doctor McCrady so much that I see him even though my dental…read moreservices would be free at another dentist with my insurance. They do offer their own plan for people that are not insured. I HIGHLY RECOMMEND THEM! HAVE A BLESSED DAY!

I had many procedures done by Dr Schultz, never felt any pain. He made me feel comfortable and…read morerelaxed. He made me my 4th set of partials in 2007, I still use them as they fit perfect. I have had several partials made since then but I go back to the original ones he had made for me. Thank you for being such a caring sole. Wish I still lived in Quinton but I now reside in Oregon.

This dentist is tired of being a dentist. Does sloppy work, fillings fall out after a while. Never…read moredoes what he says. One time when I had a severe dental emergency over a weekend, I called him and he acted like he didn't want to talk to me. He told me he called in a prescription but never did. He lied to me. He told me to come in at 8am on the Monday. I get there at 8am, and they told me to come back at 2pm. I come back at 2pm, and they made me sit in his office for 2 hours. I finally got up and walked out, got home and called a real dentist who got me in immediately the next morning, and fixed the problem. Never again Duane Schultz. Your nothing but a pompous ass

I just had a procedure I was dreading and had put off almost a year. They needed to clean up under…read moremy gum, and had to numb the gum to do so. Now the last time I had any numbing done was when I was in the navy, and you can imagine how pleasant that was. Picture white knuckling the arm rail on the chair as they seemingly push a needle into the depths of your gray matter. Anyway, the hygienist Jamie was incredibly friendly leading up to the procedure. She applied some surface numbing agent, then began to inject the novocaine. I kept wondering if she had begun, because I felt absolutely nothing. She did the entire portion of my gum, and the worst I felt was the tiniest of pinches as she came to the front of my mouth, as she warned me it was more sensitive there. The whole experience was fantastic, from the reception desk to the procedure. They spent 15 minutes with me at the front desk after the procedure, telling me just how much coverage my insurance provided, how much I'd have to pay, and addressed a few other questions. These people are PROS.

This is truly the best dental office I have ever been to in my life!!! I've worked as a dental…read moreassistant for years, so I'm picky about where I go for for cleanings and treatment. Dr. Brad Thweatt is not only kind, gentle and personable, but he's also very knowledgeable & honest about what dental treatments you need and don't need. He takes the time to get to know his patients and he listens to your concerns. Angie, the hygienist, also gave me the first pain free cleaning I've ever had! Jessica, their patient coordinator, was amazingly kind and helpful in getting me a last minute appointment! Wow, I'm blown away by this practice!! They have a patient for life. I'll be recommending this practice to all my friends and family.

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Always a pleasant visit however, staff faield to verify insurance coverage twice. The procedure…read morecost me over a thousand dollars, which could have been avoided. An online of Key Highlights "Verifying insurance coverage beforehand. (not true)

Update (1/13/16): Went in to get my 4 fillings done and to get the dental impressions for my night…read moreguard. The whole process went really well. My mouth was so numb that if Dr Broas had told me all my teeth had magically disappeared I would have believed him. Brianna assisted him, and they worked together in what appeared to me (the uninitiated) as perfect coordination. So once again, thank you for a stress- and pain-free dental experience! ___________ Two days ago I had an appointment at a different office in the Mid-Peninsula Medical Center, and I noticed a sign for this new dental office, showing they were now open. I wandered into the cheerily lit waiting room and made an appointment for two days later. It was my lucky day. Dr. William Broas (pronounced "brahss") recently opened the practice and is seeking new patients. He is a quite friendly and brisk, has been around the DDS community for many a year. Jennifer, the dental hygienist, was quick and knowledgable in her skill and trade, and made me feel at ease during the whole cleaning process. This is very important to me as I have TMJ, and the cleaning can be painful--but it wasn't at all! Caitlyn, the receptionist, was also delightful and efficient. When I set up my follow up appointment for my fillings and fitting for a mouth guard, she had all of the costs printed out, waiting for me so that I'd know what to expect. If you need a dentist, definitely give these folks a call!

This place took me in as an emergency. I had an abscess on a root canal that was done about a year…read moreand half ago and even though they could not help me they at least looked at the issue and took an X-ray. They were so kind and recommended me to a special who could handle root canal therapy. The staff was great and super friendly and so welcoming. I have a new dentist now.

DO NOT GO TO DAVID E TOWNSEND IN MANQUIN, VA!!! I was going…read moreto a dentist which was an hour and a half away from me that x-rayed my teeth and told me I needed 12 root canals done and that the rest of my teeth in my mouth needed fillings and maybe 1 extraction. I literally had to have my whole mouth fixed. I decided to go to David Townsend because he was only about 30 minutes away from where I lived and I needed so much work done that I couldn't drive an hour and a half every single week. He did my whole mouth in TWO days. The 1st day, he did fillings (which were supposed to be root canals) and that day when the numbing wore off, a filling was sticking way out of my tooth between another tooth and it was cutting my tongue so my mom had to file it down with a nail file! The 2nd and final day, I had the rest of my fillings done and 2 teeth extracted. That day when the numbing wore off, I called the emergency line due to it being after hours and left a voicemail crying my eyes out because I was in so much pain. The next morning he called me back and agreed to meet me at his office to see what was going on and give me a prescription for pain medicine. My mouth was infected ALREADY so he also gave me an antibiotic. When I was putting my kids in the car to leave, he was sitting in his truck staring at me and he yelled HEY so I turned around. His exact words were "Girl those shorts look good on you!". I was shocked. I didn't know what to do so I just kinda laughed like are you serious?.. That day, I tried to fill my pain meds and because of a medicine I was on, it would have interfered with the pain meds so the pharmacy had to get his approval before filling it. When I heard from him almost 24 hours later, he informed me that the pharmacy told him that the meds would interfere with a medicine I was already on and that he couldn't give them permission to fill it which I had no control over so I just had to stay in pain. 3 weeks later, I call him still in pain and he tells me that there is nothing that he can do because they didn't reopen until Tuesday which was still like 4 or 5 days away and by then my insurance would be cut off. I had called the emergency line which is his house phone prior to talking to him and his wife picked up to tell me that he was at the office seeing a patient already and that he could just see me after her but when he called me back, he said no. I have still been in extreme pain so I went to the emergency room and of course they couldn't do anything because they don't have dental equipment/machines. The other day I went to another dentist and had xrays done, but because I don't have insurance that's all I could do. That dentist told me that I have three teeth with cavities that are all hitting nerves and fillings over top of those cavities and that I will have to have them pulled! They just looked at the right side of my face on the xray tho because that's all that has been hurting but now my left side is also hurting! it feels like needles are stabbing me everywhere in my face!!! I have been in pain now for almost 2 months and now I'm going to have a MINIMUM of three teeth pulled out of my mouth. Mind you, he already pulled 2 and now the left side of my face feels the same as my right. I'm 22 years old and I'm not gonna have any teeth because of this man!!! & I have to deal with the pain every day!

I can't say enough about this place! I used to have a very intense fear of the dentist but when you…read morecome in here, it's like the Olive Garden commercial: "When you're here you're family." Their receptionists are incredible and my dental hygienist is literally a magician. The main dentist is also incredibly affable, and the whole operation is run beautifully. What used to be a fear of mine is now a place I look forward to going to.

Everyone was great...warm/friendly, yet professional atmosphere..first time patient and they…read moreexplained everything to me....Loved everyone I met/saw from check-in, to hygentist, to dentist to check out....(Sorry for the issues from my old dental office: UGH!!!)...I KNOW I made a great choice for my new dental office!!!

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

This is the best dentistry I've ever used. My last dentistry had me terrified of dentists until I…read moreswitched to Freedom Family when I was 16, but now I'm okay with going in for my check-ups. The dentist and hygienists are all very attentive to the patients needs and comfort. The front desk workers are patient and friendly, as well. Recently, I had to go in to get a tooth fixed and they helped me pick the best option for my health, at a relatively low cost. I am extremely appreciative and 100% recommend.