I was blown away at the care, friendliness and enthusiasm they showed both of my children…read more They treated my autistic daughter with the utmost patience and understanding. I can't recommend this practice enough.

We've been going here for two years and I just love taking my children here. The staff are…read moreextremely patient and answer all of my questions no matter how silly I may think they are. I love that the hygienists and Dr. Joy display a great working relationship and I trust the staff with the care of my children. I love that they have the play area in the front in the waiting room, the tokens for the toy machines, at the end of the visit, the cavity free wall, and the random drawings and giveaways they have. I did not have that experience when visiting the dentist and am grateful they have such great ideas here.

We love Dr. Herrero and hygienist Tabby at the New Kent location. We first took our 12 year old…read moreson there last summer for a tooth extraction and cleaning. We live in Los Angeles but spend summers at our family home in New Kent. My spouse and I just went for a cleaning and have made this our primary dental practice since we are here in the summers and Christmas. The entire staff is super friendly, the space is new and clean. Highly recommend this place.

We have been going to VA Family Dentistry for years and they always provide excellent service and…read moremeet all your needs with an outstanding staff. Had a different dentist this last visit and he was absolutely amazing! Highly Recommended!!!!

I am so happy to have found them ! Everyone is so helpful and treat my children with patience and…read morecare. My children were very excited to meet their dogs and have no problem sitting in the waiting room where they had Fortnite for them to play. They also was able to make appts for all 4 of my children on the same day and follow up appts. I wish my dentist was this awesome

First- if you have multiple children be prepared for them to treat every single one of them as an…read moreindividual. Book more than one appointment at the same day and time, you will get calls and texts, repeatedly, to remind of appointment and to get the insurance details. One text and call would suffice but there is no brain behind the process. Second- Children will not be seen by the same tech nor even in the same vicinity. Disturbed? I was. I'm not talking grown children, I'm talking 4 and 5 year old children. This is the first time this happened but WTH is wrong with the people scheduling these appointments. Third- this is the most deranged in my opinion. Now your two children are separated, if you're standing with your 4 year old be prepared for a dentist to talk and treat your 5 year old child without you speaking to them. No introduction, nothing. Yes, you read that right! A grown person who went to a medical school, talked to a 5 year old without any interaction with the parent prior to touching them. This is the wildest thing you can't even make up! Fourth- Inconsistent information. One tech says don't have your child brush for 6 hours after fluoride. One tech says nothing. My child was walking herself down the hall and all finished up. This place is not good. Granted most of this stems from having children being seen in two different spaces but who is in charge here?! My opinion is this place is not worth your time, energy, patience, money, like there is no reason to partake in the services from this place.

This was our first time in the office and oh my gosh was it an awesome visit. From the time we…read morewalked in we were greeted by super friendly staff. The office was clean and every where you looked the employees looked like they loved their jobs. They have two really cool arcade machines in the waiting room and yes I believe two of them were PAC man... who doesn't love that! We were called to the back and when we met Dr. Huie the super friendliness continued, he made my son feel comfortable and he focused on our concerns. We have found a fabulous pediatric dentist and we are grateful that we found him. He came highly recommended and he was great. What a great friendly and professional practice.

We switched to Dr. Huie from Kool Smiles. We've heard so many awful things about Kool Smiles and we…read moredidn't want to risk ending up a "Victim" or anything, so we switched to be on the safe side and I'm SO GLAD we did! Dr. Huie took a "First Visit" photo with my child and was very kind and reassuring. When we took our son in for his extraction, again Dr. Huie was very attentive. My son prefers Dr. Huie to anyone else! Thanks to his (Huie) kindness, I'll refer everyone here. You really can't find a better dentist for your child! LOVE!!

I had the best experience today at my cleaning. I had a new hygienist this visit. Her name was…read moreMakeba (not sure the spelling is correct, sorry if not). She made the visit fly by. I even had to get all my X-rays done. Which can be very uncomfortable. She moved fast to get all 18 done. I told her it felt like 14. lol She was efficient and had a great positive attitude. She deserves all the Star on her own. All of the staff here are pleasant that I have dealt with personally. I would recommend this business.

This is our first intial visit. My wife had pain and swelling and took us the same day. Very clean…read morebuilding, friendly, and patient first priority. The initial paperwork is time consuming but bring your list meds. My wife went in for exam and they set me this week for exam. Delta Dental insurance taken here. At 70 years of age, they were friendly and business like at front desk. A big Army retired salute to our new dental family.

My son is 8 years old and the first time we came here they said he had 10 cavities which was not…read moretrue because the prior dentist said he had 2. Then after a year goes by i received a bill for 165 from a collection agency. Didn't know a bill existed until then since pid at the time of service. Paid the bill then tried to make an appointment they said I'm no longer able to have services there since my bill went collection.. even tho it was paid.. so this place is a rip off

This place is truly special. We had our first appointment today (Mechanicsville office) and our…read moreexperience was incredible. Every single person we encountered was so warm and friendly, and they are phenomenal with children. I even spilled an entire thermos of coffee into my purse (and consequently all over their waiting room floor) but they were so, so nice about it and immediately came to my rescue. Our 17MO enjoyed himself thoroughly and was a model patient, all thanks to these amazing professionals/expert balloon animal artists. :) (yes, they make balloon animals!)

Been going to them since my daughter was two. I missed 3 appointments out of the 10 years I've been…read moretaking her there . They booted me out of the practice , but I'm glad they did , because I was able to find the perfect dentist . And I don't have to worry about sitting there an additional 45-60 mins . I DO NOT RECOMMEND THIS PRACTICE AT ALL! They are money hungry , and pretend to care .

Horrible process of checking people in. They are still very afraid of covid. Screamed at cause we…read moreshowed up to appointment and didn't have masks. Been waiting for 32 mins after my kids cleaning for a dr to look over X-rays and see if they have cavities. Here for two hours and running.... they need to hire a six sigma professional to improve the whole process

Efficient, friendly and easy to schedule. Slight delay upon arrival and check in and the forms…read moreshould certainly be updated to be able to be processed electronically and ahead of arrival. Otherwise excellent dental care by quality hygienist followed by experienced dentist

The staff is very friendly and I love Doctor McCrady so much that I see him even though my dental…read moreservices would be free at another dentist with my insurance. They do offer their own plan for people that are not insured. I HIGHLY RECOMMEND THEM! HAVE A BLESSED DAY!