I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.

A+ DENTIST! My elderly mother needed urgent dental care in Williamsburg (broken front tooth) and…read morecould no longer travel to her dentist of many years in Virginia Beach. I found Dr. Stensland online and recommended him to her based on the many five-star reviews. Dr. Stensland and his entire staff were OUTSTANDING in the care they gave my mother. She was seen very PROMPTLY and was WELCOMED like a member of the family when she arrived new to their office, putting her at ease immediately. Dr. Stensland did a thorough assessment of her overall dental health as well as her acute issue. His COMPASSION and EXPERTISE gave my mother comfort and confidence. Dr. Stensland treated mom's broken tooth with GREAT CARE, and she is very PLEASED with the outcome. I highly recommend this dentist and dental office. The EXCELLENT Yelp reviews are quite well earned!

Dental service --cleaning --Nash was very professional--Dr Steve was very professional and…read morepleasant--also Lisa --The ladies are very friendly and professional--very helpful--

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

This Dental Practice received a 4 something rating HOW? They have terrible reviews in 2021 through…read more2020 or Currently. Something has changed ~ Dentist in Charge, Office Manger, Office Staff attitudes? Chair Side Dental Employees attitudes? 2015 through 2017 it seems from Patient's rating they felt well taken care of! I was browsing for Cosmetic Dentist I think I need to move on!

Dr. Ursla Klostermyer is amazing and so caring at her job. After I had a poor experience with a…read moreprevious dentist, her and her team worked with me to get my money and dental coverage back so that she could take the time to get my implant perfect, without me having to worry about financing a whole new tooth without the help of insurance. Her recommendations and expertise did more than just help my implant tooth; she took the time to fix adjacent teeth and I have never felt better about the aesthetics or feel of my teeth!!! She is so talented and experienced, and it shows! I never felt rushed, appointments were never months out, and she always is there when you need her.

Had the best experience with Dr.Franziska. Best Ever! Everyone was so friendly and patient with me…read more I 100% recommend this place!

She is amazing, helped my husband with a medical issue when no one else could. Turned out to be…read moredental related. She listened, she cares and she is thorough ! If I lost my insurance I would pay to keep her.

Posting this to maybe keep someone else from the horror I went through with Seven Pines Dental. I…read morecalled them to make appointment for x-rays and cleaning. Ask the cost and was told $286.00 with 6% discount if paid by check. = $269.00. Went to appointment and a whole lot of X-rays were done. I inquired why so many and was told "it will be OK". Ask about cleaning and was told Britney would be coming in to explain that to me. Then another person came in and did exam on teeth and gums. This took all of 10 minutes. Ask again when I was going to get my teeth cleaned (as this point I had been there quite awhile) and was told Britney will be in to talk to me. Britney finally came in and starting explaining a Periodontal Cleaning. Told her I did not want to do the Periodontal cleaning just a regular teeth cleaning. At this time I believe I had been there over an hour and still no cleaning. She showed me quotes for a Periodontal Cleaning. They were way out of my budget and told her I could not do that at this time and I just wanted my teeth cleaned. She then said she would have to refused to clean my teeth because I would not do the Periodontal cleaning. I told her if was my decision on if I wanted to do that procedure and she replied "she could get fired for cleaning my teeth". I don't think I believe this at all. I'm a senior citizen and have never had a dentist refuse to clean my teeth. Being a little shocked by all this I went up front to check out and was told I owed $263.00. Still in shock for not getting my teeth cleaned I wrote them a check. Going home, I realized that since I didn't get a cleaning I should not be paying the entire amount they quoted for X-rays and cleaning. Called the office and was told my check covered $169 for X-rays and $117 for the 10 minute exam. This WAS NOT what I was told when I made my appointment. I have never in my life paid $169 for x-rays only. She emailed me a quote on the Periodontal Cleaning - a little over $600 with no explanation on what it covered or how it worked. I assumed it covered the entire cleaning. It was out of my budget but was thinking of ways I could do this. I wrote back and ask if this was a one time fee - imagine by shock when she informed me this quote was only for ONE SIDE of my mouth and I would pay the same amount for the other side. PLUS I would have to come back every 3 months for this cleaning until teeth and gums were healed. That would be $1200 every 3 months until they were satisfied that my teeth were healed. Please note that no where on the quote was this explained. The dental procedure should have been explained at the time I was making the appointment NOT AFTER the appointment was over. I know I was ripped off big time with their dishonesty. Just be warned they are not honest people. Follow-up - I found a new dentist who did his own cleaning and he told me he only saw a little periodontal disease in the back two teeth on my upper teeth. He gave me a plan for treatment that way less than Seven Pines Dental.

I've been going here for decades. No problems, excellent care, and service. This visit was just…read morecleaning but I've had crowns and an implant coordinated with a Maxillo-Facial Surgeon further east on Williamsburg Rd.

We feel very lucky to have found Dr. Forbes. Always professional. Always kind. Will not do any…read moreprocedure unless you truly need it. The entire team communicates well, takes their time with you, remembers who you are and is stellar at their respective jobs. In particular, Dr. Forbes has true compassion for people who are afraid of the dentist because he's had to go through a lot of dental procedures himself. The ability to empathize with patients is something too many dentists (and doctors!) just do not have. And it's priceless to patients like me.

Best dentist and team anywhere for miles. Absolutely love the office modern style, the very…read moreprofessional entire team, hygienist Rochelle and the excellent work from Dr. Forbes (no pain either)!

This guy took thousands of dollars from my elderly mother, who doesn't have insurance. And then was…read morerude to her when she asked to space out the dental work so she could save for it. Essentially kicked her out of the office. He's a crook and a liar. He should be ashamed of himself. DO NOT GO TO MARCEL LAMBRECHTS!

Beware of this dentist. Money is the only thing important to him. I could not believe the greed…read moreand money hungry attitude. My husband and I are seniors and I asked for a fair discount of $146 each. But Marcel tried to make excuses as to why he had to charge an excessive amount. I got a quote from a dentist for $150 each for cleaning/xrays, I got another quote for $185 for the same. He wanted $214 which is way too much. Don't go here.

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

This is the best dentistry I've ever used. My last dentistry had me terrified of dentists until I…read moreswitched to Freedom Family when I was 16, but now I'm okay with going in for my check-ups. The dentist and hygienists are all very attentive to the patients needs and comfort. The front desk workers are patient and friendly, as well. Recently, I had to go in to get a tooth fixed and they helped me pick the best option for my health, at a relatively low cost. I am extremely appreciative and 100% recommend.

I am a customer of Dr. Lawrence Metzger. I have had dental procedures performed in the past with…read moreother dental professionals and have had wonderful experiences.However, NOT THIS TIME.NOT THIS DENTIST. LEAVE IF HE WALKS INTO A ROOM !!!!!! I went to this dentist with a positive mind set. After all, a dentist who is able to perform sedative dentistry should be able to remove a tooth from a patient under a local . This dentist has very POOR bedside manner. He began to jab in my gum with the needles and did not take any time to prepare my gum or the roof of my mouth. When I began to holler, he said don't scream. He never asked once if i was ok or if i needed more time. He began to quickly try to pull the tooth out of my mouth as though he was on a clock and had to hurry into the next room to operate on the next patient. He was very RUDE and when i began to mumble no and moan , he ignored this and continued to pull on my gum. I held my hand up to stop the procedure. I have very long roots and it takes extra novacane when I get procedures done. When I held up my hand, it poked his eye. He became belligerent and began yelling I cant finish this with you. I said ok , I have dental insurance so you can itemize what you have done and i will leave because i have never been any where and had a doctor yell at me like this. When looking for a dentist, remember that a part of the dental creed is to do no harm. This man has harmed my spirit and i do not want others to experience this. RUN fast and FAR Away !!!!!!!