Called 804-794-9789 and asked for a dental cleaning appointment. They said that the earliest…read moreappointment available would be next year, in 2026! Don't bother calling them if you have any immediate needs.

Contact your insurance and ask the dental office to submit the X-rays before agreeing to any dental…read morework by this group. They insisted I needed crowns on 2 teeth and provided an estimate with the insurance covering about $1,000. My insurance denied the charge for the crowns. They said the teeth in question didn't need crowns - they were healthy.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

Awesome staff. Love that they aren't afraid to use new technology for better comfort for the…read morepatient. Biodegradable toothbrush samples - neat!

This was the worst experience I have ever had this is the reason people hate going to the dentist…read moreoffice dr told me he could pull my wisdom tooth that was bothering me after he filed down the tooth he said he couldn't get the tooth out so I had a exposed tooth in my mouth and was pretty much told to kick rocks went to another office right after and the dentist said dr ham pretty much butchered my mouth and this is not the first time he has had to try and fix dr han's clients WORST EXPERIENCE OF MY LIFE I WOULDN'T SEND MY WORST ENEMY TO THIS DENTIST OFFICE

CAUTION!!!!! This practice is not in network with ANY insurance company. They mislead you by filing…read moreclaims on your behalf but because they're not in network with ANY CARRIER they are actively balance billing you which translates into an excess of additional costs!!! This was never mentioned to me verbally but when I inquired about it I was told "Well you signed the papers". Not what I would consider having the best interest of the patient in mind and most certainly DECEPTIVE billing practices. I was preyed upon by this practice as they recommended thousands of dollars of treatment and still they never had the courtesy to mention the insurance issue until I brought it up. Even if the papers were signed there was absolutely no mention of this SCAM verbally. They just want your money and may recommend services that are not necessary. So please BEWARE! If you feel they have mislead you too I urge you to file a grievance against them!

Excellent Dentist, very honest and straight forward. He saved me a lot of money on my dental…read moreprocedures and alerted me when I might need work in the future.

Dr. Mamrick purchased my former dentist patients when he retired. I have always since youth been…read moreafraid of the dentist and was panicked when my dentist retired. Yesterday I had to have 4 filings replaced, and Dr. Mamrick & his assistant Megan were AMAZING! She placed a weighted blanket on me, and he used laughing gas for the procedure. He talked and coached me all the way through each step as he was working. It was very comforting! Thank you all for the love!

You should read this before considering Aspen Dental…read more My review will be lengthy so here is a quick introduction to my experience. Staff was friendly and the appointment got scheduled quickly, that's the extent of the good and why I awarded them two stars. The bad includes incompetence, incorrect charts, unprofessionalism, and a Hippa violation. I broke a tooth a few months ago and at the time it wasn't causing me much pain. When I originally contacted Aspen a couple things really stood out. The receptionist was very friendly and explained that they had to do their own exam but it would be free. The appointment was set quickly and was told that because I was in pain that they would make it a priority to have the tooth extracted, possibly even the same day. On the day of my appointment I was greeted with friendly faces and a genuinely nice staff, I was seen quickly and they began their exam. After the x-rays were completed I briefly talked to the dentist who informed me that I have not one but two teeth that need to be extracted. The dentist seemed professional enough. After the dentist left I was told I was then going to be seen by an oral hygienist. The hygienist was nice but talked to me like I was an idiot. Even used the phrase "you know, like science" (use your best meme voice). I wasn't really upset by this but was shocked by the unprofessionalism and only later did it become more relevant. Only once all the exams were performed did they want to discuss what brought me in to their facility. The office manager came in the exam room and gave me a quote for around $4000.00 for all the recommended work including the extraction of the teeth, deep cleanings, a small cavity, and some cosmetic work. I informed him that my main concern right this second was what was giving me pain and would address the rest of the recommended work at a later date. This is where I received a complete change of attitude. The way I was being spoken to went from how can we help you to, this guy is poor get him out of here. Upon my request the office manager quoted me on removing the teeth that were causing my pain and the quote was almost double per tooth the quote I was given over the phone. No big deal but I had to ask why. He then proceeds to justify the pricing by telling me it was wisdom teeth that need to be removed. Well the dentist told me it was two molars that needed extraction and that my wisdom teeth haven't even emerged yet. After he accused me of being wrong, you know poor dumb person, he then realized someone marked the charts wrong, literally wrote down the wrong teeth needed to be extracted. At this point I was left with more questions then answered and told him that I would have to think about this before I made an appointment. I happen to have a friend who is a dental assistant and called her for some further understanding. She asked me to find out some more information and to get a copy of the x-rays. I will talk about the x-ray request in a minuet. I believe my first call to Aspen after my visit was received by the office manager again, I could be wrong about this, but was informed that everyone was too busy over there to answer any of my questions. Only when exclaimed that I was in pain and was trying to gather more information so I could make and educated decision as to how to correct this pain was I reluctantly given the information I called upon. I then had to call a second time to try to acquire the x-rays they took earlier. I was made aware of a form that needed to be filled out but that they could email me the form. When I received the form via email there was a note sent with it as well letting me know they would not email the x-rays because it was a Hippa Violation (not true, but maybe company policy). The problem is the form that they sent me was partially filled out by another patient, which is a Hippa Violation. Even though I am still in pain and am having to wait for another appointment with someone else I am glad this facility is not performing surgery on me. Human decency does not exist here. The recording the charts wrong is really scary. Could they have possibly removed the wrong teeth if I proceeded with their recommendations?

This is the fast food of dentistry. Terrible follow-up care. No concern for a patient in pain. They…read moresaid just make another appointment in 2-3 weeks. Once they get your money they will ignore you.

Cannot express how amazing Dr. Kreuzer and her staff are! I'm pretty timid about going to the…read moredentist but they were immensely patience with me and never once did I feel judged. I cannot stand to go to the dentist but genuinely look forward to my next cleaning. I just love them.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

I guess you can say 70 yrs old is a little late in the game to get braces, but I bought up the…read moresubject to my regular dentist for his opinion and he recommended that I should get them. It was at that time that I asked for a referral, and he recommended Virginia Family Dentistry Orthodontist. And I have to admit that was the BEST recommendation anyone could have EVER given me. From the very first moment I walked through their doors, I was greeted so warmly that I knew I was in the right place. Their receptionist and front office personnel are very warm, inviting, and professional. But it didn't stop there. The initial process was informative with the comfort and ease necessary to help me make a decision. After that first visit, I was sold! When the day came to receive my braces, I was so excited! Their caring service, is by far the BEST! And they worked within my budget and I couldn't be happier. My regular dentist, who I've been with for 15 years, really gave me an EXCELLENT referral when he recommended Virginia Family Dentistry. They are now my favorite place to visit. I'm so glad I listened to my dentist!

Having been a South River Dentistry patient for quite a few years, I can confidently say that my…read moreexperience has been fully satisfactory. First, the care I have received ranges from crowns, dentures, and more routine exams, cleanings, and x-rays. The quality of care I have received has always been topnotch. Each staff member I have seen has worked quickly and efficiently and responds to patient question in easy to understand detail. The office experience is always pleasant; and the people who work there are always welcoming. The staff thoroughly dot all the i's and cross all the t's. Each encounter (perhaps 50 over the years) has been better than pleasant in fact. These pros are quite friendly and welcoming. Am I a satisfied customer? Yes. Would I encourage others to make appointments with South River Dentistry? Double yes. Please consider South River Dentistry as an excellent practice when seeking dental care.

From the owner: Located in Midlothian, VA, South River Dentistry is a member of the Orahh Care Dental Community. A…read morecommunity united in delivering comprehensive lifetime oral care. South River Dentistry offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

This doctor just put me in tears. He may or may not be a good surgeon but he is not a nice person,…read morehe is disrespectful and does not listen at all to his patients. In fact, he does not care what you have to say because "he is the specialist" - jerk! If you need an oral surgeon, do not go to Dr. James Wallace: http://www.healthgrades.com/physician/dr-james-wallace-xc4g9 I am in severe pain due to a complication from a tooth extraction and I would rather suffer than have him treat me. I told him that he needs to work on his communication skills with his patients, grabbed my x-rays and left.