I knew what was needed, and had called around for pricing for the refrigerant. I knew I had a leak,…read morebut not exactly where. Quan I think that is his name, answered quick, and gave me his pricing which was very competitive. He also showed up in two hours, he pinpointed where the possible leak was coming from, at the condenser showing a darker spot so I leaned something new, he added in a sealant and charge for that was reasonable. He was done within an hour, even showed me how much refrigerant was injected. Highly recommend.

My AC recently stopped blowing cold air right before the heat of the summer here in the SGV, so I…read moreknew I had to get it fixed before things got to be too hot! This was my first time having to get it serviced so I had no idea where to look. Enter the old reliable Yelp whose reviewers led me to Quan AC Services! It was easy to get in touch with Quan, who got me set up with an appointment within the next 2 days. He was communicative, professional, and friendly, and worked with my schedule to make sure that I could be helped in a timely manner. During my service call, Quan was the consummate professional and took the time to ask me questions and explain the steps in the process to troubleshoot the issues with my AC. He even took off his shoes before entering my home! After just a couple of minutes, he had identified the issue after conducting some tests and I was fortunate enough that he had a replacement part available in his truck. I paid a very reasonable sum for the service call/diagnostic, his time, and the replacement part and was pleasantly surprised to walk away from the experience without an exorbitant bill and/or days and weeks of waiting. Weeks later, and my AC is blowing nice and cold as it should be. Thanks again, Quan! 2 thumbs up!

We wanted our HVAC ducts, that rats had ate thru replaced with metal ducts. Juan did a beautiful…read morejob. He worked really hard. He showed up each day, and put in many hours. He did what we asked and he did a clean great job!! We couldn't of been more happy! We are so thankful for him!

We recently had our HVAC ductwork replaced in our 1920's house and couldn't be happier with the…read moreresults. Juan had a complicated project on his hands since all of our ductwork is contained underneath the house, with very little clearance. Not only did the old ducts deteriorate over time, but many areas were also no longer up to code. From start to finish, Juan was professional, punctual, and incredibly knowledgeable. The installation was smooth, and he kept everything clean and organized throughout the process. Since the new ductwork was installed, we've noticed a huge improvement in airflow and indoor comfort--each room now cools evenly, and the system runs more efficiently. What sets Juan apart is how much pride he has in his work, and it truly reflects in the final results. He basically remapped the entire ductwork to maximize the potential of our heating/cooling system. I would highly recommend his services to anyone needing HVAC work. We have recommended Juan already to several of our friends and family. Quality workmanship and excellent customer care!

Fime HVAC is awesome. Francisco was very helpful from the start and made everything simple. The…read moretechnician who came out was professional and efficient. They were in and out, explained everything thoroughly, and made sure I understood the whole process. The HVAC system works great and is perfect for my room. Reliable service, fair pricing, and great communication all around. Highly recommend!!

I am so grateful for Francisco and his team. They introduced me to their ac/heater systems and I'll…read morenever go back . I really appreciated the quick responses and their work ethic. Their pricing is very reasonable and they travel almost anywhere you ask them to.

I had a problem with my AC. It wasn't working so we called diamond air…read more Very fast service. They arrived the same day. Very organized. They came when they said they would. Communication was great -took pictures and explained problems. No upsell. Great price. Technicians were nice. Tested my ac to make sure it worked. Overall, great customer service.

I had Diamond air services install a new Lennox heat pump and furnace. The installation went…read moresmoothly. The crew was on time, efficient and knowledgeable. Permits were obtained and the city of Monrovia confirmed everything was installed to code. The price on the project was better than 4 out of my 5 estimates. Howie Vu oversaw the project and was great to work with. The new system is a huge improvement. Highly recommended!!!

TLDR: my experience with this company has been an absolute nightmare and I would give negative…read morestars if I could. Kevin took $4500 from us, didnt buy any material for the project and didnt do any work. He promised us a refund on text, and then stopped responding and never gave back our money. The most unprofessional and dishonest person I've ever met. On August 25, 2025, my partner and I paid Kevin Lee from let's chill HVAC a 60% deposit for HVAC installation. The invoice did NOT state that deposits were nonrefundable. We paid five days in advance of the agreed start date because he said he needed money to pick up the equipment. By that date, after following up to confirm, he finally responded -- hours later -- that he hadn't picked up any equipment all week and now the warehouse is close for Labor Day weekend. Instead, he tried to upsell us on a different unit than what we originally agreed on, then admitted he didn't have a truck to transport equipment and couldn't perform the job on time regardless. At that point, we asked for a refund to hire a more reliable company. Mind you, we've been without AC for an entire week during the hottest months of august. During this time, he ignored multiple calls and texts from us, but I confirmed through my own Yelp account that he continued responding to new customer inquiries. This shows he was selectively avoiding communication with us. Finally, after 12+ hours, he said he would return only $3,500 of the $4,500 deposit and said that the law allows him to wait 30 days. That deadline has passed, and I have not received the refund despite his written promise. No material was ordered and no work was done and he wants to keep thousands of dollars from us. After talking to other contractors and researching online, under California law (Bus. & Prof. Code §7159.5), contractors are prohibited from requesting or accepting more than 10% of the contract price or $1,000 (whichever is less) as a down payment. So technically, our down payment should've been $750. In this case, the 60% deposit was well above the legal limit so I will report this accordingly. This experience was frustrating and Costly. HVAC is a saturated field so please speak to multiple people and go with someone that's trustworthy. Also, you should always verify a contractor's license status with the California Contractors State License Board (CSLB) before paying any money because it's illegal to do HVAC work in California without a license.

Interesting, I got an updated review from Kevin just after telling someone on Nextdoor to avoid…read morehim. My "attitude" results from being told I have a two year warranty, that he'd come back to look at the system and then stopped answering my messages. It's that simple. I was recently contacted by someone via Yelp saying she couldn't get him to call her back either after giving him $$$ for a job he didn't start yet. Look elsewhere.

Raul is the best. We had some water pressure issues, so they came the next day and installed a…read morewater pressure regulator. It was a very clean install. Raul explained to me in detail how it actually works, tested my water afterward, and showed me the adjustability of the unit. I really recommend Raul, and I am now a Next-Gen customer!

This is in regards to the whole home water filtration services offered by Costco and contracted…read morethrough NexGen. I was connected with one of their sales representatives after reviewing the flyer. They install both salt based and salt free systems from EcoWater. My home can only support a salt free system due to the current plumbing- prior to this meeting I had performed my own research and have received multiple quotes. The sales man showed me a power point presentation and then took a water sample. Based on our discussion I was offered a Salt Free system. I was told ,and based on his presentation, that this system descales and also has a carbon filter all in one. This was listed specifically in their powerpoint presentation that was shown to me and my family member. As part of the installation several promotions were included such as 15 year supply of soap products and a discount with future NexGen services. Additionally they were going to replace our pressure regulator and also the control valve as part of the installation- although this involved a back and forth telephone conversation with his manager who was not going to originally cover this. One other issue before signing was that the salesman had no clue about the required maintenance of these units, as all other companies require maintenance every 1-2 years. Before signing he took pictures of the space and sent it to his management who said installation was possible. We signed the contract and I connected with Costco management to also put a deposit down so I could get my cash back promotion through them. For some reason I was enticed with the 15 years of soap products and the cash back, my mistake. However, this is when the trouble started. That evening I review the contract and I review information of the unit that is being installed. Given my background I go to the EcoWater website and review the product information. I see that the unit being installed only descales the pipes but offers no other filtration features- no carbon filtration is possible with that unit, which was listed as being a feature of that product in their advertising. I call the next day and explain the error to the salesman. He reviews the paperwork with his manager and they realize their error. They offer to then throw in a unit that actually does the carbon filtration. So now I am getting two of these towers. Now comes the next issue. The day of installation the contracted plumber reviews the site and says that the unit cannot be installed due to a potential code violation, although this had been cleared by his management to install. Additionally, they only bring one unit instead of the promised two units. They then offer the more top of the line unit- something that would exceed 12K that I am now getting at a discount. The installation has been at standstill as we were told that they would reach out to the inspection office of my city to see if the installation was up to code and could proceed. I am now no longer interested in having this system installed by this company because their sales force are extremely aggressive and seem to not know what they are doing. For those of you who had an EcoWater saltless system installed by NexGen through Costco I would review what product was actually installed as you were probably sold the wrong product. I am going to table this home installation for a while as I generally do not trust any of these whole home water filtration companies. Sorry to leave this long negative review but this needs to be public knowledge of the business practices of this company. It may not be reflective of all the work that they do and offer but this needs to be public knowledge. Thank you.

Brand new AC system- absolutely HIGHLY recommended company!…read more I went with Connor AC based on a friend's recommendation (used for their AC system) and because they were local to me and easily accessible. Consult and walk thru was done by Jarred- absolutely professional in all mannerisms, dress, prompt, follow up, ...and easy on the eyes as well. I put the job off for a year bc it was just too much - cost too much and too much invasive work. I have a separate upstairs and downstairs AC units and the downstairs one literally breaks down every summer, electric bills skyrocket, house never gets cool, different guys adding all kinds of freon and tinkering around trying to get our house to cool down in 100deg Cali summers! Finally my downstairs one just broke down 80-85deg inside the house on a 100deg day. I called back Connor and asked them to update the proposal (post- Trump and tariffs) and was determined to make it work this time. My job entailed taking out my 2 old outdated builder's grade 10SEER fans in the backyard, then having the concrete that was custom built underneath them re-done. Then a whole new 16SEER Lennox top of the line system would be installed. And then it rained. Literally never rains in Cali but all 4 days of my proposed job showed forecasted rain!! Day 1- John and his helper Sebastian came to start the job. Work hours were about 8-2ish. They took time to prep and lay out floor covers to protect my carpet and tiles. Then they removed my 2 furnaces inside the attic thru a tiny 2x2 trap door in my closet! John and Sebastian work quietly and efficiently and really surprisingly make the most of their time! 4 days later I had 2 brand new AC units, got the heat working in these colder winter temps, John even re-routed my ducts to improve airflow and basically cleaned up my attic - which now resembles a fully functional clubhouse! Such clean and detailed work! I'm so happy I went with Connor AC and so impressed with the work done by John and Sebastian. They're quiet and clean and so professional. John just seems like such the can-do guy - so highly recommended and Connor AC is so lucky to have him. Please don't ever retire John, in case I ever need any follow up AC work!

Jared was great to work with. Super nice and patient with us to help design our ducted heat pump…read moresystem. Very happy to work with them. We were interested in a p series commercial heat pump and he helped us with the design. Great front office people also.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

My family and I moved into an older home which had an issue with termites, black widows, and water…read morebugs under the house especially under the kitchen area due to a busted water pipe. Feeling desperate, I researched and requested quotes from numerous companies here on Yelp. After receiving several quotes, I decided on this one company because they offered the best customer service, made it clear that all my pest issues would be handled, and had unbelievably affordable pricing. A time was agreed upon for a technician to come by our home within twenty-four hours to begin spraying a pesticide mix and to set off a bug bomb fogger. The technician arrived 30 minutes before our scheduled appointment, walked the entire property, and immediately got to work. The tech was on my property for less than 2 hours and crawled under the house to spray every single inch. He also sprayed our two yards, porch, patio, driveway, and around the garage. The technician also repaired all basement screens and other areas where bugs can return. While the tech was making these repairs, spiders, termites, and water bugs were seen crawling out from under the house onto my driveway and simply dying on the spot. This went on for the next hour. Needless to say, I was extremely happy and satisfied with the service I received from this company's employee (sorry, I do not recall his name). He was UNBELIEVABLE, friendly, hard-working, and highly committed to resolving this very stressful issue for my family and me. I am glad to report that since I had this treatment performed at our home, I have yet to see a single insect or any other critters anywhere near it.

Great service! We woke up on Christmas Day to find hundreds of termites in our home, hovering…read morearound one of our window sills. Just what I asked Santa for... We first had another company come out to inspect our home and give us a quote. The other company barely looked inside the crawl space and told us it's subterranean termites and that we also have the other type of termites that need fumigation, but we can just do subterranean for now. When they sent us a quote, I think they just offered a 1-year guarantee. Josh from AABC came out a couple days later and was extremely thorough with his inspection. He walked through the entire house and even went into our attic. He educated us along the way about everything from termites, homes, etc. and answered all of our many questions. He told us that we do have both types of termites, but it's more pressing that we take care of the subterranean ones. Since we plan on remodeling parts of our house, he said we should hold off on tenting it until afterwards, in case any new wood has termites. It was comforting to know that despite our house being over 40 years old and having never been tented, there was minimal damage to our wood. Josh encouraged us to get at least a 3rd quote, but we didn't want to. Josh's quote was roughly similar to the other one (maybe slightly cheaper, but he offered a 10-year guarantee! Moreover, we liked Josh and believe in relationships. We felt Josh invested the time to earn our business. His crew came out and treated the perimeter and crawl space. They were quick, efficient, and easygoing. We appreciate dealing with honest businesses like AABC!

We had a great experience with this company. Keith came out to take a look at our AC unit, which…read morewas low on Freon. He was incredibly kind, professional, and took the time to clearly explain what was going on and what needed to be done. He worked quickly and efficiently, and before we knew it, our AC was up and running again. It's such a relief to have it fixed so fast, especially with the warm weather. Highly recommend.

Jay came today to service my air conditioning unit. He is amazing and very helpful. He saw that my…read morewater hose holder had fallen to the ground and reattached it to the wall. I am so happy with the Wintri service. Wonderful company and employees.