No bueno...if want a Letterman's jacket 12 months after an order go to Lefty's…read more Nice Colton HS gear...hats

Upset with our first encounter with this company, their hours are listed online however called all…read moremorning and no answer! Then their v/m says to text with any question, did so, no response for over an hour. We were looking for some last minute baseball pants, hoping to give local people a chance before driving out to Ontario. Unfortunately with them not answering their phones, we made the drive anyways. Will not try again.

Walking into the store the associates greeted me and my daughter. Walked into the store around…read more4:50pm to look for a shirt and shorts for my daughter. An associate by the name of Cristian had a great attitude and provided excellent customer service. Made our experience shopping at this store superb.

Service was amazing this one lady went above and beyond to help me find what my family needed. Her…read morename was Malina she had a beautiful soul the staff if usually pretty helpful but she was patient.

My experience at JD sports is horrendous!! What happened to customer service! The manager who is a…read moreyoung tall female is extremely rude. I paid almost $200 for shoes and I needed help returning them. She did not bother to help. In fact she kept telling me to get out the way. This is my second time coming to return. The first time they told me to call customer service to help me with my broken link. I did that and I was told the transaction number would suffice for a return. I came a second time and she didn't even bother to look at her screen and try to help. It's laziness. I need help and the managers pretty much leave the customers on their own. JD should have a customer service where employees can call and help customers. She kept hinting I step aside as I'm trying to log in to the app to get information. My receipt was never emailed to me so I've been having issues with returning my product. However there is proof of my purchase. The issue here is that employees are not willing to go out of their way to help customers. This issue happened because the employee who rang me up at VG didn't sign me up correctly and the receipt wasn't emailed to me. She didn't even include y number she imputed 0's I'm on the phone for the third time with JD sports and again they are telling me the transaction number is enough. This broken system does not allow for smooth returns in a digital era. I would not recomend to purchase shoes here if returns are this difficult. After calling customer service for the 3rd time and a 45 minute call the customer service rep called JD sports for me and walked them through the process of processing my return. The manager Edwin Hernandez. Was the person I spoke with the first time I walked in to the store and attempted to return my item. He didn't even apologize for wasting my time. Nor for the lack of support for my issue. The initial response for these associates is call customer service. If they called customer service themselves and tried to help me it could have been done then.

New retail store addition to Inland Center Mall …read more Checked on new arrivals of sportswear! Very vast selection of brand names sportswear outfits and footwear ! Being a newly opened store customer service needs upgrade! No one stationed at the entrance to offer help ... busy talking by the service counter! Will come back next visit to check sale items for sure!

Honestly never went to this store until now that grandson wants to buy hats for his birthday…read morepresent. The hats are not cheap but they have a promo of buy one get one 50% off. Salesperson on the floor was very helpful. He helped my grandson find the right size hat. I will for sure visit again when I decide to purchase hubby a hat!

Lids is the #1 place for hats - all teams, all styles , and all brands. Hats, shirts, jerseysread more

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!

I went one day and they gave me a price so they can heat press a name on the back of my jersey…read morewhich was 15 dollars then I went to pick it up and they charged me 25 so if you like sudden changes in prices this place is for you

I love coming here staff is always so helpful and friendly. If they don't have what your looking…read morefor they will order it for you , very reasonable prices as well .