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    WSS

    1.6 (18 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    Received damaged shoes. Since I received a military discount they will not provide any resolution other than returning the shoes that are now sold out instead of offering a discount to keep the damaged shoes I received.

    Used merchandise

    Received my order today. One pair of shoes had no shoes strings looked like it had been used in returned or used very much in the store as a display. Did not even have the paper wrapping inside the box. Called yet it replaced. They will not replace it they will only refund it. If I want them replaced I have to reorder and pay shipping on top of it. That's a rip off too it's customers they do it on purpose to get extra money out of you when you want it replaced.

    Rikki S.

    Horrible experience with this store. I totally understand shoes need to be new and unused for a return. I only wore these shoes twice. Barely even any use. I got my results from my dr saying I couldn't wear these types of shoes. I wanted just a simple exchange or even a gift card so I could come back and get the proper pair. The manager on duty didn't even want to do that for me. She seemed to have no compassion at all that I had a medical condition and just wanted a simple gift card. I will no longer be shopping with The WSS company, it's not very consumer friendly. Will never shop there again. Will let my family and friends know as well. This is literally the condition of the shoes

    FALSE ADVERTISEMENT!!

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    Photo of Barb M.
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    1 year ago

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    1 year ago

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    3 years ago

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Steven G.

    Steven G.

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Steven G.

    Steven G.

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    3 years ago

    Yaaaasssss, we always shopped this location for our babies everyone was always nice. We like to stop in if we can. Thanks for being great!

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    2 years ago

    Phone number not responsive. I attempted to call to see if they have a specific shoe and size available with no success.

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    5 years ago

    The customer service truly is horrible. The other comments don't lie. Still today it has not improved. I would never recommend this place.

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    Photo of Rikki S.
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    8 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    4 years ago

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    10 years ago

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    Customer Service

    Helpful 3
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    7 years ago

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    6 years ago

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    10 years ago

    Helpful 2
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    8 years ago

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    8 years ago

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    9 years ago

    Business owner information

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    Jessica U.

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    Ask the Community - WSS

    WSS - shoes - Updated July 2026

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