I needed a replacement windshield and in a short time table. They got me in for scheduled…read moreappointment at their place to avoid weather complications. The appointment went very smooth. They cut the glass out to get my inspection and emissions stickers which helped me get them replaced after my appointment. The cost was coordinated directly with my insurance company. I walked out completely sorted.

VERY pleased with the work done to repair a rock chip. Technician was professional and proficient.read more

I was rear ended and had a decent amount of damage to my vehicle. The repairs completed at Elite…read morewas the easiest part of my ordeal. They are professional, caring and excellent with their work. I reccomend them to anyone in need of repairs!!!!!

I was in an accident in my less than 6 month old suv and it was towed by Elite (who has a towing…read morecontract with my local police station) from the scene. First thing the following morning Keith called to tell me that while he knew I could take my car anywhere, he had already done an appraisal and ordered parts. There were delays due to the never ending supply-chain issues, but Keith kept me informed along the way. He even repaired a few small dings and a chip in my windshield while it was there. It looks better than when I dropped it off! I cannot recommend Keith & Elite Collision enough!

This review is for an estimate at Pittsburgh Collision Butler St 15201…read more Took for an estimate on drivers side door. Slightly pushed forward while opened & wouldnt open/close properly. Was told cost would be at a minimum $3,000 and if not done may not pass inspection. Took to another local family owned, reputable garage for 2nd estimate (38th & Penn Ave 15201). The elderly owner looked at the door, went back into the garage, came out with a wooden block, placed it in door hinge, opened/closed door several times, removed block, pulled down in door with his body weight, closed door & it WAS FIXED!!!!!!! He told me "no charge" Lol. I gave him some cash and told him to buy himself a dinner up the Little Italy Days. Needless to say, Ill never go to Pittsburgh Collision for any service.

Have had multiple great experiences with Pittsburgh Collision. We've gone through some bad luck…read morewith our Subaru being hit and have taken it to John at Pittsburgh Collision each time. He is very helpful and straightforward about the process and timeline. He saves money for you when possible and the work is amazing. Our aging car always looks better after leaving his shop. He also helps you plan with a nearby rental car place and coordinates with them on the return when you pick up your vehicle. Very impressed by everything.

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

ARS was so incredibly helpful and accommodating when I had to get my car repaired. They were able…read moreto give me a timeline on when I would get an estimate on the vehicle and when repairs would start - they even finished earlier than anticipated. They were communicative of when the car would be ready for pickup and all of the services that were done on the vehicle. Customer service absolutely 10/10! I will not take my car to another repair shop.

I just wanted to say thanks to the folks at ARS for saving my car and helping us deal with the…read moreinsurance company. And all of my questions. It was so covered in silicone spray from another party's negligence it looked like it had been through a dust storm. If you can think of it, that part was covered down to the wheel wells. We thought it would be totaled the damage was so great, but they were able to help us get it right again.

I took my car there after it was rear ended. I've never been in an accident requiring repairs…read more They call me to come pick it up, when I arrive a mechanic tells me there was a rusted part they didn't replace, but it will cause the check engine light to come on. Frank the owner said no, reassuring me they sprayed lubricant on it, it'll be fine. The very NEXT day, take the truck and family to a kid's competition, the check engine light comes on before we even make it there. Thank god I have AAA. Call frank again on Monday morning. He literally tried to tell me, check engine lights come on all the time. Like I'm stupid. I've never had one problem with this vehicle until the accident. It's a 2016 with 60k. He says I need to bring it in so HE can look at the error code. His mechanic said this was going to happen right in front of the owner. The owner reset the codes without showing me what the error code was, and just tells me I should drive it for the couple days to see if it comes on again. They put it back together knowing there were faulty parts and sent me on my way. If it wasn't for the mechanic being honest and spewing verbal diarrhea about the faulty parts on my vehicle I never would have known that they were fully aware when I left, my check engine light would come on, but at that point they say it's my responsibility to have it fixed. The owner tried to say on the phone it was my gas cap, lol. My car doesn't even have a gas cap. Frank said if it comes on we'll take to ford, or just put a f@&$!?; riser on it. Then the owner packed up his error reader and walked away from me, leaving me in the street with my truck and said nothing. Real business owners try to fix their mistakes, not this guy. So if you want to be treated like dirt when you try to get your car fixed, COMPLETELY, after an accident, this is your spot. The owner treats you like an ignorant liar. Like I want to have to figure out why my truck came out of their shop with more problems than it did when I dropped it off. I just want my truck back in one piece without having to tow it, drive around with check engine lights, or not be treated like dirt when you are the victim of an accident. The mechanic told me it would happen, it did, now Frank acts like it wasn't their responsibility. If you they put a broken caliper back on my truck, and said mmmm be careful your brakes might fail, and they fail the very next day. it would be the same thing.

We hit a deer, and Frank Schrim did the auto body work on our vehicle. The car looks absolutely…read morefabulous. Frank is both professional and a great guy. Highly recommend!!!!

My son was home from college and needed his car inspected asap. Called around and this place had…read morean opening in 2 days with other days that week available as well. Dropped his car off and they call to say he needs new back brakes and rotors. My son being in college, decided he would put them on with his dad to save some money. When he picked up the car, he asked when he could bring it back to be re-inspected and the guy said he was booked for the next 3 weeks. In other words, because he wasn't making money, he would not re-do the inspection. Charged my son $50 for nothing, didn't even put an emission sticker on. The car is only 2 years old. I prefer going to a mechanic who doesn't want to take advantage of a college kid.

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Kochka does a great job. Quick and fair service. My wife's car battery went on the way to our son's…read morewedding venue. Greg sent a mechanic out they followed her to the auto parts store and changed the battery saving the wedding. This is a great company.

A close family member is struggling with memory issues and I called Kochka several times asking…read morethem to please not tow either of this person's cars. Mr. Kochka seemed sympathetic and said he would not. HOWEVER, they not only towed one of the vehicles, they allowed my family member to GIFT their car to the tow truck driver. The owner refuses to return any of my calls. It was really disgusting to take advantage of my unwell family member. I will never deal with this company again.