Pat did such an excellent job repairing my carpet. I have a cat that gets trigger happy on the…read morecarpet near the doorway - impossible to hide! He came out within a timely manner and was able to use carpet from the closet to repair the area. You can't even tell there was damage before! He also had samples on hand to patch the carpet he took from the closet, which was very much appreciated. I'll be sure to hire him again for any carpet repair I need.

This is my second time needing Pat due to pet damage he is so quick and when I tell you that it…read moredoesn't look like any damage was done what so ever and he is fair he's not going to charge you a arm and leg !!!

I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

I'm very grateful for the help I received from Brian Sherrill, Project Manager for selecting my new…read moreflooring and countertops. As a person with a disability who was emergency displaced from my home for four months, the restoration process was challenging. Brian was exceptionally kind, patient, and understanding. He took the time to understand my needs, researched my HOA's flooring and soundproofing requirements, and helped me select materials that were both beautiful and practical. The flooring has made my home feel open, comfortable, and easy for me to navigate. The installation was expert, professional, and beautifully done. I truly appreciate the care, expertise, and kindness I received during a very difficult time. Elise H.

Excellent work, and the absolute best customer service! We're very pleased with our floors and…read morepricing was fair. Multiple friends recommended macadam as well. Big thanks to Rick and his hard working crew.

I highly recommend Carpet Surgeon! They responded quickly, came out to provide a quote, and were…read moreable to start the work right away. They cleaned and stretched our carpets, and the difference was amazing. The carpets look much smoother, cleaner, and refreshed. The crew was professional, efficient, and easy to work with throughout the entire process. Their pricing was very reasonable, especially considering the quality of the work and how quickly they completed the job.

Got recommended by good friends who recently got some carpet services done with the carpet surgeon…read more And when I tell you these guys are THE carpet surgeons I was amazed. I've had a spot on my carpet that's not huge but noticeable that my dog ended up messing with badly. I called them up and Justin was so informative saying that they could replace just the patch while other companies have told me i have to replace the whole room. These guys were so friendly, attentive and great to work and super efficient! I recommend these guys to anyone needing great professional carpet work!!!!

Unfortunately, they do not stand by their work. I went by and scheduled a repair on my LVF as well…read moreas carpet. They were great. Very helpful. A guy came and seemed to know exactly what he was doing. But a week or 2 later part of the work deteriorated. Things happen; I was sure they could make it right. I went thru 3 rounds of "don't call us, we'll call you" phone calls before giving up. I hired someone else who quickly fixed it. I did not even talk about money with Carpet Outlet, maybe we could have come to some sort of agreement. Disappointed. Expensive repair in the end!

Needed carpet for two small bedrooms in a house I inherited and was putting on the market to sell…read more My Realtor suggested we call Carpet Outlet and inquire about remnants, and she went to pick up some samples for us, as we live out of state. Rich sent out a guy to measure the spaces, and checked to see which samples had enough of a remnant for our needs. We put down a deposit to hold the carpet until the house was ready for the install. Fast forward from March to August: the house was ready for carpet install, and Rich got us scheduled in right away. The job was done quickly and professionally. The guys left the areas clean and ready for staging. Looks fabulous, and we are very pleased!

I love Carpet Kingdom! I wondered if it would be awkward for me to choose carpet for my new condo,…read moresince I'm ultra picky and take a long time to make up my mind, but Dean generously offered information and feedback on my questions no matter how many times I walked around the store examining and re-examining my options. He never made me feel like I should hurry up and make a decision. I looked at a number of other carpet and flooring stores in Portland and was never even tempted to patronize them instead. Carpet Kingdom's prices were very good and their service, including installation, was very professional. I also love supporting a local small business. I highly recommend them!

It was kismet when I just happened to drive by this place because I was really thinking about going…read moreto Home Depot. I needed to buy carpet for a rental, and I was in a hurry because my tenant needed to move in quickly. Dean was so helpful with ordering a carpet and padding. This was on a Friday. He told me the carpet would be ready to pick up on Monday. As everyone knows, nowadays, there's often a hitch in plans, but because of Dean it went smoothly. He was very friendly and helpful, and the Carpet Kingdom priced were reasonable. I am now a loyal customer.

We used Rug Bug to Install our hardwood floors and molding Throughout our whole home besides…read morebathrooms. Jason and his team did a beautiful Job, and they were a pleasure to work with. We had so many other contractors coming in and out of our home while the Rug Bug guys were working, and everyone always told us how great and hard working our floor guys were. In addition to just being a pleasure to work with, and doing great workmanship, they were right on schedule every day, and came in at their quote. They charged a flat fee for the flooring and a very reasonable hourly fee for the molding. We would definitely use Rug Bug again for future projects, and I would highly recommend them. They're fantastic, and I will post pictures of the floors as soon as the house is no longer a construction zone.

Our first visit on Saturday, we spent a good deal of time talking with Jason the manager and…read moreStephanie the owner about flooring. They have an excellent selection and very good prices. Jason gave us a written estimate, which was very good for installed flooring, plus a sample of the flooring that we're interested in. We're going with their bid to have three rooms done in our house. Talking with both of them, it's clear that they really get it about sustainable, non-toxic flooring. It's a bonus that they're local, have been in business for decades, and are a family business. UPDATE: we had Rug Bug install cork flooring in three rooms of our house. They did everything that they said they would do when they said they would do it, they finished early, and Jason's attention to detail was spectacular. We're very very happy with our new cork floors, and very happy indeed with Jason and Rug Bug. Highly recommended!

Excellent and timely service, thank-you! Carpet looks great and you got it done quickly.read more

Mark and his son came on short notice to repair/replace the carpet on my stairs…read more Great service and a fair price. I'll be getting an estimate for future plans. Call with confidence.

Brian and his team just finished installing a beautiful white oak floor in our house. Their service…read morewas impeccable. The entire team is knowledgeable, timely, and considerate. They also love "talking wood" in the true craft spirit. We highly recommend this company.

Really, really good service and work. I appreciated the timeliness, the respect for my time, the…read moreknowledgeability, and the end result.