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Worldwide Wireless

3.0 (1 review)
Ultra High-EndMobile Phones

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15 years ago

Not bad. Don't sell phone batteries. Weird. Good customer service once I refused to say that my wife's phone had gotten wet.

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AT&T Store

AT&T Store

(4 reviews)

First this location is not a company store they are a third party reseller…read more I stopped at this location because the one that's actually a company store on Wanamaker is always so busy. Some times it's worth the wait. I upgraded one line and a watch. I have to say the lady that works at this location and says she is the manager has the worst customer service of anyone I have ever dealt with. They added $23 dollars per month onto my line in fees I never requested or was advised about. They added $17 for a phone protection plan and $6 for the next up plan. Both of these fees were not requested or authorized by me. When I went in several days later she advised that they add those fees to every customer it's store policy. I requested to speak with her boss and she refused to give me that information. I would bet anyone $100 bucks I never get the phone call she promised I would get from him. They didn't have the watch I wanted in stock she said they would order it and when I got it she ordered the wrong one. She ordered a series 9 and I wanted the Ultra 2. Lucky for me the manager at the actual AT&T store on Wanamaker helped me return it and get what I wanted. Save yourself both time and money go to the AT&T store on Wanamaker.

I went in to help a friend upgrade their phone and research possibly switching to Direct TV from…read moreU-Verse. The sales associate today was terribly rude. When posed with questions regarding options of services and competitors she had two pat answers: I don't know OR There's no reason to be mean. The questions were very relevant to the possible purchases or contract switches in mind, and if she couldn't answer them or found them to be "mean" then she has no business standing behind that sales desk. It's very possible other associates could have done a better job, but today's experience left a very bad impression of the company. AT&T might want to consider hiring secret shoppers to monitor their stores or impress upon their associates the importance of good customer service.

Top City Tech

Top City Tech

(4 reviews)

I called around for laptop work. I was trying to get a RAM upgrade. Every location I called gave me…read morean install price over $80. That was in addition to the price of the RAM sticks. This company answered the phone quickly and was very polite. They gave me the price of the RAM sticks. That price was about 10% less then all of the other computer stores I talked to. I was so surprised with their install price... They told me on the phone that if they could get it installed in under (I think) they said 5 minutes it would be free. If it went over that time it would be $39.00. Wait What? I took in my laptop and they work on it in a location you can watch what they are doing. It really appeared like they were trying to get done before 5 minutes. Almost like it was a competition or something. He failed but was not going to charge me. I insisted on paying. He tried so hard to get it done within 5 minutes. It was more like 7 minutes. I gladly paid the $35. It's been a couple of months now and my laptop runs like a chp now. I highly recommend this company. They saved me over $100.00 in parts and service and did a great job doing it.

This is a duplicate listing. This business also operates under "Mobile Wave." They have two…read morenumbers, two businesses, one location. I read they attacked a client after scamming them. I felt extremely uncomfortable. I was scammed after paying them $200 they "forgot" to do the entire repair leading the the screen failing 10 days later. The screen costs them$45 in an hour they make $150 in labor and can't bother to offer me any discount or solution after they are at fault. Absolutely worst phone repair experience ever.

Worldwide Wireless - mobilephones - Updated May 2026

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