Airport Shake Shack doing what it does best. Had the ShackBurger, cheeseburger, fries, and chicken…read morebites that were all solid across the board. Nothing mind-blowing, but it hit the spot, and honestly, that was exactly what I needed. The restaurant was clean and service pretty smooth.

The Burger was good, I want the beef more seasoned…read more Is good, not amazing but good. I'll give it another try.

Got a hot chicken biscuit sandwich and 5 fried pickle spears. The to go screen said 20 min, I got…read moremine probably in around 10 or less (I was probably lucky?). Both the sandwich and pickle spears were great! The only problem is that they forgot the pickles on the chicken sandwich, which is one the one hand hilarious and on the other very annoying lol. However, I still liked it a lot (even without the pickles). Would probably eat in next time so I can make sure the pickles get on my sandwich!

Ya'll, believe all the one stars. The service is almost intentionally bad. It operates like a…read morejailhouse slop kitchen run by equally miserable staff that seem personally offended that you showed up to eat. I placed a to-go order and when I questioned how long it would take, so that we could walk around and come back to pick up the order, the waiter responded with an unnecessarily snarky attitude, telling me that they were "not a fast-food restaurant." I wasn't asking for fast food. I was simply asking about the wait time. There was absolutely no reason to be condescending to a customer. Since I didn't have 30 minutes to wait, I asked him to cancel the order and refund my payment. This somehow made him even snarkier. I asked to speak to a manager, who I'm fairly convinced may be a fictional character at this location. After some additional attitude, he finally agreed to cancel the order. Except he didn't. Which raises the obvious question: why work in an industry that requires you to interact with people when you seem to actively resent interacting with people? If basic courtesy and politeness are beyond your emotional bandwidth, perhaps customer service is not the career path for you. I was charged for an order I never received, and the refund was never processed. I only discovered the charge much later when reviewing my bank statement and ultimately had to dispute the transaction with my bank to get my money back. Avoid this place like the bubonic plague. Honestly, the plague might offer better hospitality.

Stopped here for a quick breakfast on a layover from Nairobi. The coffee was great (or maybe I…read moredidn't care because I was craving ice for 2 weeks). The bagels were ok, but I did think it was weird that I had to select my bagel, then hand it back over for her to toast. The person taking my order was very condescending to other customers.

After a whole day of traveling, all I wanted was an iced coffee, and was delighted to see Peet's by…read moremy connecting gate. I accidentally ordered a specialty beverage with oat milk, and they were kind enough to let me choose a new drink of choice. I got the pistachio rose iced latte and loved it!

10/10 Absolutely…read moreloved the Oat Milk Shaken Espresso, it's an absolute must-order! It was my first time trying it, and it completely lived up to the hype. The drink is incredibly smooth, light, and has the perfect balance of bold espresso and creamy oat milk. The oat milk gives it a silky texture without making it feel heavy, and it was easy on my stomach compared to other coffee drinks. At only 150 calories, it's well worth every sip and delivers a great energy boost without feeling overly sweet. The service was fast, friendly, and efficient. As expected from Starbucks, the café had that modern atmosphere that's perfect for catching up on work.

I've been stopping at this Starbucks for years, before boarding my flights…read more Always a line, as to be expected. But, I cannot remember a time where it did not move quickly. Always nice to get a cuppa Joe and snack before a flight. And of course, expect higher than normal Starbucks prices!

I was excited to see that their prices were about half of what Leon charges 30 steps away. Went…read morethere at 5:30, bartender said they open at six. At six, tells me he's not allowed to open the bagel case. Someone else does that part. Hope they show up on my flight will be gone by then. I feel like every culture on earth can do this more efficiently and has for thousands of years. Edit: Leon's prices are actually super cheap if all you want is a bagel, maybe the best airport prices I've seen. Although eating a bagel without a topping is a dry experience. I was excited to see that their prices were about half of what Leon charges 30 steps away. Went there at 5:30, bartender said they open at six. At six, tells me he's not allowed to open the bagel case. Someone else does that part. Hope they show up on my flight will be gone by then. I feel like every culture on earth can do this more efficiently and has for thousands of years. Edit: Leon's prices are actually super cheap if all you want is a bagel, maybe the best airport prices I've seen. Although eating a bagel without a topping is a dry experience.

I'm having a drink right now, the service is great but the wine is not. They don't even have red…read morewine! They should have the basic on hand at least two bottles even if this area doesn't get a lot of foot traffic. Again the service is great the wine selection isn't.

Best coffee in the area and it's for a great cause. I have had several of their drinks and all of…read morethem were so good! If you're in the area it's a must!

Compass Coffee near the airport is top notch. The espresso is hand crafted rather than pulled from…read morean automated machine, and you can taste the difference immediately, it's rich and well balanced. Their bacon egg and cheese croissant sandwich is excellent too, with a nice kick from red pepper flakes that most breakfast sandwiches skip. What really sets this place apart is the staff. My family and I ordered our sandwich to go, then spontaneously decided to stay and eat at a table instead. Without us saying anything, one of the staff noticed and asked if we'd like the food served on a plate. That kind of attentiveness isn't something you can train easily, it comes from people who actually care about the guest experience rather than just moving through a checklist. As a Christian, I also appreciated hearing worship music playing in the background, it added a warm, welcoming atmosphere. If you're near the airport and want quality coffee made with care, this is the spot.

Stopped by Flatiron Coffee Roasters hoping to get a coffee before my early morning flight. Placed…read moremy order and was waiting patiently for my drink but found that staff were chit chatting with each other. When drinks came out, I think someone else took my coffee by accident. The two caramel macchiatos definitely looked different - one had cinnamon powder and more syrup while the other one was less ice (which is what I requested). When I shared my concerns with the staff, they were very dismissive. They didn't offer to ask for more information, or even bother to look at the two receipts I presented. I didn't have the energy to further discuss so I walked away with the wrong drink. While the coffee flavors were decent, the drink was way too sweet and had the cinnamon powder (that I didn't ask for). I couldn't even finish it. I think the prices for the coffees are reasonable compared to NYC. Their other food menus are pricey but typical for airport food. The location itself is pretty spacious with their own tables and couches. I wasn't expecting much from an airport coffee place but I would hope that staff can at least listen to what customers have to say.

For something quick and made when ordered - sure…read more Boy was the chicken DRY. I was having the hardest time chewing & swallowing. Couldn't finish but..that's airport food for you. Eat before heading to the airport. We were unfortunately in a rush..lol

Be careful. They will overcharge you the price of what shown on the menu. I asked them why I…read morecharged more than what it shows. They kept saying "same price same price". I'm like that clearly NOT the same price. Then they said it was the old price. So I asked your showcasing one price to customers then overcharging them. They said they can't change it, it's "same price same price". BE AWARE they'll charge you whatever they want!!!! LOOK AT YOUR RECEIPTS!!

Dunkin at Terminal 5 really needs a revamp. Whenever there are Jetblue delays or cancelations,…read morethey're clearly not prepared for the sudden rush of customers. It's not just coffee orders. People are ordering food too. The staff couldn't keep up and seemed to be overwhelmed. They have self service kiosks, but they don't seem to improve the situation. The workers seemed to be doing their best, but the setup and staffing just aren't enough to handle the volume during delays or cancelations.

The shoppe is located within JFK airport in the Delta Terminal B. The customer Service was…read morefriendly. I made the lady say that everything was calories free & low in fat. She did try to upsell due to the fact that I was drooling and already indecisive over what I saw. I choose the raspberry cheesecake muffin and the mini cheesecake mud pie. The muffin was really good. I was a bit disappointed that the Cheesecake was only on that little portion of the muffin top instead of also within the muffin, it was chocolate oh & moist. The muffin was huge and cost $3.95. The mini cheesecake cost $4.95. It was rich in chocolate. Now this was perfection; it hit the spot. If ever I come through this terminal again, I'd definitely come back. I just wouldn't get the cheesecake muffin.

Ah...duped again: cupcakes that are all pomp and circumstance, but no substance. Despite all the…read moreeffort and love that went into getting them across the coast.... Methinks not,,,the rip off of $5, despite all the pretty pretty box, bag, piping, etc Quality of the cupcake batter is very pedestrian. As someone else pointed out, no flavor to the frostings either. i actually took a fork and scraped over 80% of it off....not a good overall texture or flavor. On the tongue, was even a bit gummy! Who likes that!? Cake batter: not moist enough, and def not big enough for the price tag. RV was an off putting "non fresh" dyed color. No thank you. This 8 month old cupcake spot at the JFK just doesn't have the wow factor for me.