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    Starbucks

    2.0 (115 reviews)
    ModerateCoffee & Tea
    Open Open 24 hours
    Updated over 3 months ago

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    Behind the counter activity.
    Tom B.

    What can one say about Starbucks? It's simply McDonalds, Burger King, or any other large corporate establishment. The menu is set and fairly consistent regardless of the location, although some locations do offer more or less. So, essentially, it boils down to staff, service, cleanliness, and layout Frankly, it must be very difficult working at an airport coffee shop. People are anxious, uneasy, and often in a rush. I ordered two mocha Frappuccinos with an extra espresso shot each. The person taking orders was friendly enough yet somewhat curt. They seemed to have good backup staff, and the product was moving well. I did detect a bit of confusion as to who was doing what. There was a good number of people waiting. My order came up in ample time, and frankly, it was exactly what you expected from Starbucks, all rather routine and ordinary. It's a fairly constrained space and a grab and go type of place.

    Emma M.

    I was flying to Michigan and I NEEDED a coffee. I could see that the line was very long and slow, but honestly what do you expect? The person who took our order was really kind and got our orders right. I ordered an iced tea for my sister, a latte for her boyfriend, and a matcha latte for myself. The only thing that I would have changed about the experience was that they added toasted vanilla in one of the lattes instead of regular vanilla which is definitely not a big deal. This location does so well for the number of people they have on their line every day. I would love to give this location a shoutout for how fast and efficient everyone is. It was also early in the morning, so they deserve so much credit for their hard work.

    Starbucks tumblers
    Sara T.

    I've been to many airport Starbucks, but this one was alright. The person taking my order seemed very rushed and annoyed, but she did take the time to make sure she got my order right so that's fine I guess. Their drinks are standard for Starbucks. No complaints about that. The other staff are busy working on the drinks and the line moved pretty quickly when I went. Overall meh.

    Busy place
    Farrah B.

    This location is inside of the Jet Blue terminal as soon as you enter the hall to the left. I appreciate it in having the option to use the app to order, but the accuracy is nowhere near on point. Many items were sold out in the app, but available in person. It took 40 minutes to make an iced espresso drink and they even forgot the syrup/sauce, when pickup time waa 10-15 minutes. I didn't complain because they were swamped and the manager wasn't helping at all. In-person orders seemed to take precedent. I'll take that into account next time.

    This is the slowest branch in a busy airport I have seen.

    They have 7 workers inside, i was 3rd on the line to order at the cashier and they took 15mins to get my order..:( the slowest starbucks in the busiest area. Not even friendly.

    Simone H.

    Proud I guess to be the 100th negative reviewer for this place. I have zero expectations for airport food. I still did not expect to see this low rating only after I spent my money. On top of the fact that my international bday trip was ruined. I get here to this raggedy Starbucks, wait in line 15mins, then another 10mins for my order, just for it to be incorrect. I was fine with having the whip cream I didn't ask for removed. What I didn't ask for, was the dreaded barista to get sassy about it. Apologize, keep it moving. Instead he says, "If woulda known, it wouldn't be on there." Comment not needed. Since I have time, let me attach the order here since those don't get read down the assembly line. And the drink was trash. I think they messed up the milk. I felt weird after I drank it. I don't drink milk only oat or almond. My bill for two items would have been $15 had I not used points for one of the two items I bought. Skip this one, believe the rating.

    Grande Caffé Americano
    Emil C.

    This Starbucks is located in terminal 5 which primarily services JetBlue flights. The line here is usually insanely long especially when I arrive early in the morning on a red-eye flight. On my last visit, one of the employees was shouting which items that they did not have. They were out of cream and breakfast sandwiches, so I couldn't get my usual caramel cream cold brew and sandwich. I ended up getting a Caffé Americano. I skipped that long line and placed my order on the mobile app. That saved me a lot of time from not having to wait in that line!

    Worst cup of Starbucks coffee

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    5 months ago

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    1 year ago

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    3 years ago

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    4 months ago

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    3 years ago

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    10 months ago

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    2 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    7 months ago

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    11 months ago

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    7 years ago

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    1 year ago

    Hands down the worst customer experience at any Starbucks around the world! Rude employees and talking too loud if their personal business.

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    5 years ago

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    4 years ago

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    4 years ago

    Very nice and friendly staff, clean sitting area, great music. I got my usual quad on ice and it tasted as it should. Quick service too.

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    6 years ago

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    7 years ago

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    9 years ago

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    3 years ago

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    8 years ago

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    2 years ago

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    Page 1 of 3

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    Coffee and pastries were finished efficiently, done well (not the disappointing job the Sbux in the AA terminal seems to frequently eke out).

    Mentioned in 3 reviews

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    Azal Coffee - My vanilla cupcake, $4.00

    Azal Coffee

    3.3(50 reviews)
    5.6 miForest Hills
    $$

    I never tried Yemeni coffee before so this was an interesting experience. The cafe was packed when…read moreI went on a freezing Sunday afternoon. There were lots of people just on their laptops enjoying a drink or pastry. I tried a pot of the Azal Signature and it was a little sweeter than I liked. The sesame seeds added a nice nutty kick to it. I also got the Pistachio Waffle, which was a bit disappointing because it wasn't as light and fluffy as I would've liked it. It was a bit tough to cut through and eat. The place is very Instagrammable--there's even a fake tree right in the middle of the café--but personally, I think I prefer just a normal café with regular coffee. Azal Signature (roast coffee, coffee husks, cardamom, ginger, cinnamon, sesame, and cream) 8/10 Pistachio Waffle 6/10

    Aesthetic, but not clean. Well decorated, but they need to clean the tables & chairs more often…read more The seats especially are so dirty. Sucks that nothing is labeled & doesn't have the ingredients listed, so we'd know what to order & what to avoid. 2/5 Pistachio milkshake- they ran outta pistachio the 1st time I went, so they gave me an extremely sweet, plain milkshake 2/5 Raspberry tart- Prolly the worst I've ever had, too thick & too sweet. I was expecting a tart like the ones from Korean bakeries like PB or Tous les jours, what is this? 2/5 pear & orange- both are disgustingly sweet due to the white chocolate shell, wouldn't have gotten it if I knew it was white chocolate, interior is fine, creamy & mousse, there's fruit in the middle 4/5 Strawberry- really good, soft exterior, not white chocolate thank God 2/5 pistachio NY roll $6- made the mistake of ordering this on the machine, didn't expect a croissant, thought it was gonna be like a Swiss roll, pistachio icicing? Butter? On top is disgustingly sweet 4/5 Iced banana bread breve latte $8 w/ whipped cream- idk if this is banana bread flavored but it def is banana flavored, nice & strong 5/5 pesto tomato cheese danish $8- love anything with pesto & cheese, so damn good

    Photos
    Azal Coffee - Fall 2025

    Fall 2025

    Azal Coffee
    Azal Coffee - Medium pot of adeni tea

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    Medium pot of adeni tea

    Dunkin'

    Dunkin'

    1.7(40 reviews)
    1.8 miOzone Park
    $

    I've put up with this location for so long but at this point, I've made my last visit here. It's a…read moreshame because I never have no issues with food preparation here. Even the dunkalette I ordered here is especially good. The reason this place is getting a 1 star from me is that the service is absolute TRRAAASSSSHHHH!!! There are shady politicians in NYC that put more effort in their jobs than the workers in this place. My gripe about this place needs its own paragraph. This place has a reputation for lackluster service, the prior reviews here show I'm not alone in my discontent BUT this time is by far the most egregious offense. I've made my order on the Dunkin' app, which is by far one of the better made apps for quick service restaurants, it is surprisingly good and very rewarding...back to the story, whenever I make an order on the app, I at least give the place a 10 minute grace period, more than enough time for my stuff to already be made by the time I get there because I understand that there will be slight delays because the place has a drive thru as well but I just ordered one item so, rather easy for them to get it done. However by the time I get there, my dunkalette was nowhere in sight despite me giving them 11 minutes to complete one order. STRIKE 1! I get the attention of the server there who doesn't even recognize the order despite the order being completed on the app on that location and being on the computer behind him. STRIKE 2! The server, despite having acknowledged my order at this point, partially set up my order only for him to stop halfway and serve other people, even completing an order of someone who got here after me but got his before I did. Someone else had to finish the order I made on the app SEVERAL MINUTES AGO! STRIKE 3! I'M DONE! Wow I had a lot to say on this one but I needed to vent. This place has the potential to be a 3.5 at the least but is stuck under 2 stars because of the PITIFUL, GARBAGE, LOW EFFORT, DISGRACEFUL, LAME, BOTTOM SHELF service this place doles out just because they're the only Dunkin within miles with a drive thru. I've seen Postal Workers with more enthusiasm for their jobs than the people who do business here and it's just sad. If there was a Starbucks, Tim Hortons or even an indie coffee shop nearby, that place wouldn't be so damn lazy. I've literally had it with this spot.

    0 stars if I could, they are so dam slow in here. I wonder what it takes to work here. Everything…read moreis premade, you either have to heat it or mix up a few drinks. No way an order for munchkins and a coffee takes over 20 minutes. I guess the only nice thing I can say is that the location is kind of clean. The drive thru is a complete mess, you could do some serious damage to your car going through this wreck of a parking lot UPDATE: they served me pork when I ordered turkey. Didn't notice until I took a bite because I was driving and eating. This store is run by complete idiots.

    Photos
    Dunkin'
    Dunkin' - Updated DD W

    Updated DD W

    Dunkin'

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    Starbucks - coffee - Updated May 2026

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