Okay I had to kill about 20 minutes before the courthouse opened and for someone used to a mild climate it was cold. Sure to the average New Yorker it was nothing but heck if it drops below 65 where I live we start thinking sweater. That being said. The line was a bit long but the staff was very efficient and friendly despite the crush. My double shot Americano was prepared well. This is more of a grab and go and they typical hipster parked in a seat for hours was more of court types with briefcases standing at the various tables. In other words not a lot of lounge space. read more

See all

Gingerbread latte- the weakest coffee I've had from Starbucks, wasn't expecting a blonde espresso- cuda been a bit darker/stronger coffee, decent otherwise read more

Starbucks - Gingerbread Latte - Coffee & Tea Near Me - Jamaica, New York

This Starbucks is like any other Starbucks. Same coffee offering and standard product offering read more

Starbucks - Coffee & Tea Near Me - Jamaica, New York

See all

I was greeted when I came in today and I was surprised to see that they added stools to where the round tables were before! This is a major improvement! I had a Caramel Macchiato with Oat Milk and the drink was delicious. They have background music playing in the cafe as well. read more

Starbucks - Coffee & Tea Near Me - Jamaica, New York

Literally said "Iced" and gave a $5 tip order still came out wrong and taste like straight up hot water

This is a favorite location of mine. Kind and timely service. They even know the drinks I prefer.

This location went through a months-long renovation. It was a central fourth space for folks in the community: school kids, college students, lawyers and clients from the nearby courthouses. I used this place to work on my writing. As you'll see from the earlier pics, it was welcoming, with plenty of comfortable seating, a communal work table, and individual tables to share with a friend. Even when I came alone, I'd always end up having a conversation with someone new. When it re-opened a month ago, hardback wood chairs and small tables replaced all the comfy seating. They darkened the lighting. Plus, they added a couple of counters with outlets that seat maybe 10 people. Definitely a downgrade, but still a decent spot to work. Today, I went by and was shocked to see all the 2-top tables have been replaced by standing tables. It looks like it belongs in an airport. Message received: they don't want customers to stay. If this is their attempt to thwart any unhoused folks from squatting in the store, it's overkill. I wanted to work there today, purchase a beverage and snacks. This neighborhood has a number of takeout spots and restaurants. But this was the only space where people could have a coffee and get work done. Just the courthouse alone filled this place. I'm now writing this from Gregorys in Forest Hills because they have the comfortable seating and welcoming ambiance this Starbucks has forced out. I'm not big on corporate eateries, but I liked having this place in the neighborhood. They completely wrecked the vibe. read more

Starbucks - New seating screams, "Get whatcha gettin' and get out." - Coffee & Tea Near Me - Jamaica, New York

So, it's a Starbucks right? This location is right across from the courts, so it seems they get a lot of action. The wait times are often atrocious, but it's because there may be two whole people making both walk-in and pre-orders. I was there on a BoGo day and these folks earned their pay! I've found the people on the register to be pleasant and occasionally charming. This location reminds me of pre-pandemic Bux. It is spacious with many places to sit and work, outlets to plug in and large windows to people watch. I notice many people sitting with their luggage, killing time waiting to catch a flight They have the usual Starbucks fare. Coffee, teas, pastries and breakfast sandwiches. There seems to be a new thing, where the menu only lists the newest products, so you better know what you want read more

If you want your drink made correctly, please don't go here. I don't understand how the drinks ingredients are printed out, placed on the cups and are STILL WRONG. It's ridiculous and frustrating read more

For years, I've been a loyal Starbucks customer and have even traveled the world to visit your locations. I wasn't familiar with the award system since it's never been brought up by staff at any of the locations I've been to, which was quite surprising. I didn't sign up to the app earlier because I thought having gift cards was a requirement and I'm not that tech savvy. Recently, I was gifted Starbucks gift cards and decided to give the app a try. However, I was disappointed with the service I received at the Starbucks on 89th Ave & Sutphin Blvd in NY. There was no one else in line and it seems the staff still rushed the process. At the cashier, I had my smartphone with the gift card visible, but the staff didn't scan it and instead used the "scan only" feature only. This was strange because gift cards are meant to be scanned. There was no apology or attempt to improve the situation. To make matters worse, I was blamed for not being instructed to scan the gift card by the staff. To add on, I didn't even know the staff name. The staff had a name tag that wasn't printed like the others, so I couldn't clearly see the staff's name. It started with the letter "P." I believe the staff may be a she/they. I believe there's room for improvement in staff communication with customers. It appears the whole staff and other locations might benefit from more comprehensive training. It would be wonderful to have more helpful staff who is informative and excited about the app. I was excited for the app and I signed up primarily to maximize my rewards. From this process, I actually didn't get my maximum rewards as well. As for food, I had the turkey bacon cheddar white egg egg muffin and it was consistent with the other Starbucks locations. The ambiance could be better. Their were homeless people hanging out there so it made it uncomfortable. At this location, I found a seat to enjoy my breakfast, and there was a well-maintained restroom available for use. I also wanted to mention that I've shared my experience using the Starbucks app. read more

Starbucks - a coffee shop on the corner of a street - Coffee & Tea Near Me - Jamaica, New York

This is conveniently located right across the street from the court house & up the block from the LIRR & train station, so you can imagine between 8-5 (maybe earlier) it's a mad house in here. I have to be honest & say, compared to some other stores I've been too, they tend to be slow here, so if you can order ahead on the app, that will be best. A plus & one I appreciate is, the staff tends to be professional, but they just have to pick up pace. I also find that sometimes they are out of things (lemonade for example) & this has happened on more than one occasion & I know if you're using something frequently, it will run out, however at 8am that shouldn't be for a high volume store. Whatever the usual quantity is for orders it should be increased due to the volume of the store. I do think if they tweak a few things, it can get better. read more

Love this starbucks!! They always go above and beyond when I get my order. Always get t order right and with a smile. Today the store manager helped me get all of my drinks together and when I forgot one he came outside to make sure I didn't leave without it. Nothing but good things to say about the staff always friendly professional and calm read more

No complaints. It holiday season and I wanted a hot chocolate. I ordered on the app and parked and walked inside. It was ready and hot and I went about my business. Cannot beat that. This is the only and closest Starbucks to me no parking but they have plenty of space to sit down and do business if you need it. read more

I was having bad morning with dumb ppl around me and so I made my day by treating myself Alhumdhulillah the lady was very kind too it made my day Alhumdhulillah read more

See all

This store has some really nice and friendly people. they are always willing to help and love their drinks.

There are some really nice people and their customer service is amazing. Had a good experience

Order minimum 30 mins ahead. Weekend staff are horrible just go to a different location Saturday/Sunday. Below is the same exact drink 3 different shades. Sometimes it's all milk sometimes it's all coffee and sometimes is just right. read more

See all

I had the worst experience in Starbucks in this location! The Barista Kacey is horrible when ordering 2 Venti coffee almost $9 she refused to provide service stating is self service. Excuse me am I at the gas station! Not even Dunkin Donuts their competitor do that to their customers! It should be an option not mandatory!!! I always get my coffee done this way but this Barista obviously needs a different job. Someone needs to educate these baristas on customer service that is how you grow your business! Starbucks please fix this problem immediately! read more

Only been to this location 1x but it was a decent experience. I worked in starbucks for 8 years so i hold high standards to all stores. They enforced social distancing by having spots allocated for customers to stand on. Masks are required. You can order on the app in advance for pick up. When i got to register the barista was attentive and polite. The bar barista had the area clean and made the drinks perfectly. I also ask for lite ice (a barista hack to get your money's worth) and a lot of stores ignore my request. The seating area is closed but the store was clean and didn't have sugar or napkins around. Will go here again if need to pick up a drink while I'm in the area. read more

Starbucks - Designated spots to enforce social distancing - Coffee & Tea Near Me - Jamaica, New York

Eh. I get it. It's hot and Starbucks is a fast moving, often crowded, business. People are always in a rush moreover the employees there seemingly. Sigh. All I wanted was a pineapple x passion fruit refresher. That's what I told the service rep there. What I got was a 25 min wait for the wrong drink. It was quickly corrected once I bought the issue to the barista's attention. I don't want to have to push people around and force my way to the front of the counter for a beverage. There has to be a better way. Oh and My name is Ross not Rozsh (eye roll) read more

Starbucks - Refreshers only - Coffee & Tea Near Me - Jamaica, New York

Wait time is 30-40 minutes.... Staff was nice, however, they are extremely understaffed. It's truly not their fault, management needs to address this issue. read more

Located right across the street from the Queens court houses. Good amount of seating for the area. The staff are pretty good and drinks are what they should be. Why 3 stars and not 5? Sometimes they take longer than expected to make a cup of coffee when there's almost no one in the store, especially during the morning times. I'm assuming they were just brewing the coffee, but shouldn't they have brewed a ton of it in the morning before opening...The staff some are nice, and some just act non professional and like they just woke up. I get that the energy levels are kind of groggy and low, I've been there. But if you work at Starbucks and represent the brand, you need to have better customer service and energy levels! The vibe just isn't what I was used to after visiting other locations. There are other mom and pop shops and bodegas around that makes coffee and gets the job done. However if you're in the mood for some corporate coffee and can spend a little more, Starbucks is a good addition to the area of Jamaica. read more

My all time favorite Passion Tea Lemonade is always ON POINT here! They be killin' IT at this Starbucks location hehehehehe I also like their $8 lunch bag option here. What goes inside the $8 lunch bag? Go there and you'll find out! This Starbucks is very spacious with a good amount of tables and chairs. There is even a private seating area (closed doors) in the back with a few small tables inside. Pretty good if you want to be left alone, it's super quiet inside! Located at a street corner which is right across the street from the Civil Court, you can't miss it! Love taking a walk to Starbucks during lunchtime. I think this is the closest Starbucks to my workplace that I will ever get hahahahaha =D read more

Starbucks - Lunch boxes!!! Plus a refreshing passion tea lemonade!!! ;) - Coffee & Tea Near Me - Jamaica, New York

i've never have a complaint about this location (as i lived right by this location since they've opened) But the last couple of months i've been highly disappointed. i can tell the usual manager was not around, cause she would never allow this to happen! She was making drinks and preparing them right on the pick up area, also the fact they were just mocking customers,that 20-25 minute wait just for your drink morning traffic inside there is ridiculous! Hire your old staff back or train them properly! This location was never like this! read more

Starbucks - i can tell the usual manager was not around, cause she would never allow this to happen! - Coffee & Tea Near Me - Jamaica, New York

See all

Very slow never coming back very slow service 30 minutes for one drink I don't recommend it at all

Location really slow. Was dirty and team working behind counter was not.getting orders correct or out in a timely matter.

They cannot handle the traffic over there. Better to get your coffee anywhere else in area

Purchased 2 frappes, they were delicious. Service was okay, considering they had a lot of pending orders. I recommend ordering on the mobile app. read more

Starbucks very nice comfortable environment with free Wi-Fi. The place looks pretty cool, Unlike the Starbucks I Seen in Downtown Manhattan by wall St. Area which was very small. This one has large space plenty of seats, The drinks they have many selections, they had special of buy one get one free. Very nice friendly staff, near the F Train Station, on Sutphin Blvd and Hillside, just walk 2 blocks it will be in front of the Civil Court house. Check it out. read more

See all

This location is terrible, the manager is there to blame, she must hire anyone because she's desperate to find people to work there! Most of the workers there put in effort but some of them lack of work, especially the small white girl that works there, her attitude is very disgusting, she use's inappropriate words and is very loud and disrespectful. This location needs new management who cares about who is getting hired and cares about the good works that are currently working there. You can sense that they use and abuse the good workers there! read more

fake courtesy, dirty place and sarcastic shift manager (Blanca) who is more more concerned about her words than action... this is just a fast commercial shop where the employees have no regard customer satisfaction ... this is not a Starbucks... it's a commercial coffee shop that doesn't reflect the Starbucks culture... read more

Starbucks - Coffee & Tea Near Me - Jamaica, New York

The music is always so loud that you cant even hear hear yourself think. I can never even do work here because of the rap/party music that's always being played. I requested the baristas to lower the music a bit and they rolled their eyes and made a derogatory comment saying the f word and asked why does everyone always say the same thing before "lowering" it. THAT should be a Hint to change things up if it is a frequent complain. read more

They are the best my order is always ready when I arrive and the staff is so friendly. I recommend this location 100% read more

Starbucks - Best location in Jamaica Queens - Coffee & Tea Near Me - Jamaica, New York

These people do NOT want to work here. Inoresersd ahead and got there about a minute before my pickup time. I walk in and no one says anything. Makes any eye contact. Nothing. So I decide to just stand near the pickup area. I hear them call out a few orders. Still not mine, now 7 mins after my pickup time. So I finally decide to just ask for it. They point to a cup with the name covered that had been sitting there all this time. Still I missing my food item. So after telling them 2x what I ordered the girl apologizes and says "oh it wasn't on the order". 30 secs later she peeks in a random bag that was nowhere that I could've reached it and says "it's right here". This all couldn't been avoided if someone even attempted to acknowledge my existence when I got there. read more

One of only two Starbucks locations in all of Jamaica, Queens. I can't even begin to tell you just how happy I am to see a Starbucks in my neighborhood. I unfortunately had to report to the courthouse across the street for Jury Duty and when I looked on my map to refresh my street memory I was super happy to see this business here. I even stopped in for a pre-duty breakfast and people watching session. This location is nice as your other typical Starbucks, Great seating, nice sized space, wifi, comfortable chairs and communal tables. Paying is easy and they seem to be set up and accepting mobile orders and payments. The only odd thing, I never saw a printer or my receipt. But that's not a huge problem for me as I rarely ever take it anyway. If you are in the area to perform your compulsory civic duty, feel free to stop in here and brighten your morning. read more

This is your typical starbucks. I'm glad that they finally opened up one in this area. Everyone in here was extremely friendly and helpful. Service - 4.25 Decor - 5 read more

this is STARBUCKS at SUTPHIN boulevard this place is so rude. all this time i've never had a problem with them but today, was absolutely weird and disrespectful. i went in today to get my order and i was with my friend. he asked when the drinks are coming (in the most neutral way possible) he works at fast food so he wasn't doing it out of spite or rudeness just plain simple inquiry of when our drink is coming. right after, we hear the workers increasing their voices and mocking him for absolutely no damn reason whatsoever. mind you, it was his first time asking too. they had a snotty attitude and no reason to act that way at all. do better. yuck. P.S if you're going to talk bad about your customers in front of them, do it quietly because now you're not only bad at your job, but also gossiping. pick a struggle and be better humans SUTPHIN BOULEVARD STARBUCKS EMPLOYEES. read more

Consistently a great experience! The staff is always courteous and they make good drinks. My order is right 99% of the time and ready when I arrive. read more

I like this place. The baristas are friendly and knows how to get the job done! Anyone who says different are grumps and just didn't have their coffee yet! Caffeine is one hell of a drug! read more

VEry horrible hospitality. I tried to purchase individual tea bags which I know can be done because I purchased them from every other Starbucks location with in the Tri- State area. My tea was warm it was not HOT at all the when I asked for HOT Passion tea it was Warm My advise go to the Starbucks on the other side of Jamaica Avenue the one on 159-27 Jamaica Avenue Please I'll give you that favor they are much me hospitable than this one. read more