Totally unprofessional. I went to the Alsip Illinois location on Cicero Avenue at the end of…read moreFebruary. Since then, I never got a bill. I called my insurance and because I haven't met my deductible, I would be paying the full amount. OK fine.....but they never sent a bill and calling is a joke. They never answer. Then, about 3 weeks ago, I stopped in at that same location in Alsip on a Saturday afternoon to pay in person. They were open, but when I walked in, there was nobody there. I stood there waiting. Nobody at the desk or anywhere. How incompetent is that? This is the most unprofessional urgent care I've ever had to deal with. So after 3 months of not being billed, I will presume my visit was FREE.

I visited this location after my son hurt himself in a football game at school. He needed an X-ray…read moreand a physical exam before returning to school and his PCP wasn't able to squeeze him in last minute. The staff was absolutely amazing! From the front desk receptionist to the NP and nurse who did his exam, to the gentleman who performed his X-ray!! They were so friendly and my son felt so comfortable. Thanks to each of them!

I actually have a pleasant time there..I was for a paternity test and It went well I highly…read morerecommend

From the owner: We are committed to delivering exceptional drug and DNA specimen collection services characterized…read moreby our professionalism and confidentiality. We follow all rules and regulations ensuring every sample is handled with care.

Disgusting, disrespectful service from an African American phlebotomist who would not give her…read morename. This terrible experience was on Friday May 1, 2026 at 3:50 PM

Came in at 11:20, checked in for walk in. Literally sitting for 25 min and they haven't called one…read morepatient in yet. 1135 someone comes out and says rudely "is everyone checked in because there's more bodies then check-ins." Yes I'm with a child, another person with an elderly person. The staff are very rude and unprofessional. Kind of like they don't even wanna do their job, maybe switch your job if you hate it so much. Never coming to this place again.

I used to not have issues with this lab. I've been going there for years. I will not ever go here…read moreagain though. The lady drew my blood so fast, first of all, it was more painful than usual. But more disturbingly, it immediately made the site inflamed and bruised - they look like TRACK marks!! I have pics but Yelp doesn't allow to include. They will hear from me directly though. The lady and her coworker were also very unprofessional in the way they were speaking passive-aggressively to other patient. I felt bad he had to endure that. Lastly, she kept the place filthy and hazardous - she didn't bother picking up any bandaid wrappers, they were littered all over the floor, so much so that someone could slip on them. She has turned me against this location. Pink, square glasses. Hmph.

They have all new people the ones previously there were not nice and rude. Now they are very nice…read morepeople fast service. Couldn't ask for anything more

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

Dr. Maria is a wonderful person who is attentive, understanding, compassionate and truly- for her…read morepatients. I felt so comfortable in her office. Not only was her individual office up to date and charming, it was very personal one on one. Your not sitting with ANY other people feeling crowded or like anyone is starting at you wondering if you're going to be next or them. She keeps appointment slots strictly for 1 patient at a time and I love that. No wait time. She is a doctor that cares about her patients well being. She will ask you questions and get to the root of whatever the problem is. I felt very safe with her and her knowledge confirmed she was the right woman for the job. It's hard to find doctors that have the patience, but she definitely does. Wonderful woman and I am so great full to have found her and to continue under her care!! : ))

From the owner: Maria Jefferson-Walker, DNPc, APN, FNP-BC is not your typical nurse practitioner. She is the…read morefounder and CEO of her Chicago practice, Hope Wellness Center & Spa. HOPE is an acronym for Helping Our People Every Day, and for more than 20 years, Maria has been providing first-rate medical care to people in her community from all nationalities and cultures. She practices the direct primary care model of medicine, which emphasizes a patient-centered approach to health care, rather than paperwork and reimbursement codes. In addition to providing affordable, highly accessible, quality medical services to people in Chicago and the surrounding suburbs, Maria is pursuing her doctorate in nursing practice at the University of St. Francis in Joliet, Illinois. Her focus is on providing integrative, culturally sensitive health care to everyone. She believes in putting your needs and concerns above all else, and she sees nursing as a natural fit for a whole-patient approach to health care. Maria's husband, Eric Walker, is the chief operations officer in charge of business management and employee and client safety at Hope Wellness Center & Spa. Together they ensure patients of all ages receive the best medical services without the worry of high co-pays and insurance reimbursements. The Walkers have three boys and have enjoyed living in the Beverly/Morgan Park area for 15 years.

This clinic has employees that are good people, and it seems I finally found a doctor within the VA…read moresystem that is willing to be helpful, and communicate. I just went to my second visit and all went well. I would suggest to other veterans to try your local VA clinics rather than the hospital for routine visits. It's not as crowded and the employees don't seem as stressed and burnt out like the hospital employees.

My daughter spent some time here after a brain surgery. The therapists here were really great! The…read morenurses were great too. The only problem was it was very far from where we live. But the people made up for it.

I was getting ready to be released from the hospital, there was a last second order for…read moreechocardiogram, I was on the phone with the CVS getting my prescription settled when, sonographer yiama Sanchez was rushing me to get off the phone. Because she had to get to another room.(I told her I apologize, but I have to get this straightened out.) she kept pushing me, and I pointed to my nurse who was an incredible nurse Mohammed, is the best. Kindly ask her to give me a minute.(her bedside manner was kind of weird cause she kept on calling me, honey, and she seemed in a rush when I looked at my live account to look up the echocardiogram report(she put in there. The study was technically limited due to poor patient compliance.) * this woman is a Jekyll and Hyde and she rushes you(in my opinion this was a terrible experience after I seen the result. In the livewell account.

Reception to nurse practitioner were all friendly and told me in my language what the wasread more

Super unhelpful! Like abysmally pathetically unhelpful... I needed help managing a slightly…read moreuncommon situation that was absolutely feasible and they were entirely unwilling and uninterested. Go elsewhere