Jaeven was great a helping me getting the right pants for my need! :) Patient and helpful Good vibes all around read more

Highly recommend coming here! Alex was great. I called before I showed up and asked a few questions, and she was super informative. Brought out the boots really fast when I got to the store, and described them well. read more

Work World - Shoe Stores Near Me - Hayward, California

Absolutely unbelievable. I have NEVER seen a store this poorly run. The aisles are a disaster boxes stacked everywhere like some kind of obstacle course. It is blatantly unsafe. Products are shoved way up high with ZERO assistance available. Am I supposed to climb a ladder myself? Because that's what it felt like. Customer service? Nonexistent. Employees take forever to acknowledge you, and when they finally do, they act annoyed that you even asked for help. Sorry for expecting you to do your job. Only ONE fitting room is usable, which is ridiculous. The rest are apparently just for decoration. I was shopping with my son and felt genuinely concerned for our safety the entire time. Because of the mess, I couldn't even purchase the gift I came in for. This place has gone completely downhill and is a total waste of time. Management should be embarrassed. Avoid this store. read more

Work World - Shoe Stores Near Me - Hayward, California

I can say that work world is one of my favorite stores! I'm not sure what the hateful reviews are about but every time I shop here (which is like 4x a month) I get help when needed and if they don't have an item in the store, you can order it with the help of an employee. If people shop here while the store is super busy on a weekend, of course it's common sense that the employees will take longer to help you! Bottom line, Work world is the best! read more

it's always a good experience. They are so helpful. This is the best work world i been to

Great selections , always has majority of all sizing ! Come here for all my work gear !

Horrible customer service. I've tried giving this location multiple changes after the Newark one closed down and each time I am disappointed. The staff barely knows anything and they ignore you. I've had staff give me dirty looks as if I'm bothering them. Will not be returning and will not recommend to others either. read more

Closed at 11:50 a.m. on a Saturday inside of a mall what a waste of time completely unacceptable. I was going to spend money I'm glad they're not there so I don't support this kind of business. read more

One star for great items n selections. No stars for the staff. I went to this store today and there was 3 ladies that work there, all behind the counter. None of them said hi or welcome. They seemed bothered that we were there inside the store and it was no customers but only me and my daughter in the whole store. Nobody asked us for help, I had to approach them to help me look for work boots. They have no customer service skills whatsoever and they don't even smile. I love this store but they make it a negative experience for me each time I go there. I might need to look for another work store like this somewhere else. I felt the need to post this so maybe there could be some changes. This store also needs men employees, it's mostly men clothing and gear. read more

What is going on this store is always closed how is it staying open nobody is ever here you can never buy anything stores always close service sucks I would fire everybody management employees every damn body every time I come to the store the times are never correct open at 11 doors are closed oh come back at 6 PM doors are closed it is 556 on a Wednesday evening and the store is closed what the hell is wrong with the management southland mall should shut you down read more

Very nice customer service, Clarissa was very nice and helpful! She also is bilingual and helped out a lot of other customers

They have good products but I won't return ever to this store. Today 08/08/2022 around 2:00 pm I went to get some work boots and I asked girl who works there, (she has pink hair) if they have size 8.5 she answered me in a very bad way like mad she turned to see me angrily, then in less than a minute she came back and told me they don't have 8.5 I asked her what about 8? Can you check please? Again with bad actitud she told me we don't have, but she not even went inside to check. read more

I went today and work world has very good customer services Clarissa and alejandra were very attentive, overall great

Alejandra and Clarissa are a GREAT addition to the Hayward Work World. It was a pleasant treat to be greeted upon entering the store, and being helped with my shopping. I am looking forward to shopping again at the Hayward Work World! read more

I had an amazing experience today with worker Alejandra. She was very friendly and helpful.

Excellent customer service, very helpful and gave me options not just sold me items. She made sure I was happy with my purchase and also showed me pieces from the sale rack so I can save a little .I will definitely come back, a plus that she's also bilingual. Thank you Vanessa for all your help. Excellent costumer service.. read more

My wife and I went to the Work World store in Southland mall looking for some work pants for myself. I was prepared to spend a large amount of money. The children they have working in the Southland Mall in Hayward couldn't have cared less that we were even in the store. It seemed to be an inconvenience for the employee I asked to show me where the fitting room was. I will never waste my time shopping in a store where the employees could care less. It was no wonder my wife and I were the only people in the store. I advise anyone looking for work clothes to go anywhere but Work World at the Southland Mall in Hayward. read more

Would have been nice if they had women FR clothing. I don't know why all work store only have guy stuff, there are us women who down and dirty like the guys. We just don't want to look like the boys doing it.. read more

Just wanted to give a shout out to work world specially at this location ( Hayward ). Unlike other comments I've found staff here friendly, helpful, and knowledgeable. Special thanks to the manager (Xenia) for being professional, efficient, and always taking care of City Of Hayward employees. -Gio read more

I would actually rate a 0 if i could. Pros: They carry many brands. Dickies, Carharrt, Wolverine, & etc... Cons: Way overpriced! I'm a regular costumer for a couple of years now and every time I go back, they always raise the price $2-3. So, I use to by Dickies pants for $20, now they are $27. Might as well just go to Walmart. Also, this place is employed by a bunch of morons. The cashiers/customer service on floor are not very knowledgeable about products. Some are very rude. Some are dressed inappropriately (lots of cleavage, tight pants, etc). It's not a very welcoming environment. I feel uncomfortable. One more complaint: the manager is rude. he comes off as a jerk and he doesn't really care about your needs. he looks a little goofy too, little 5'5 guy with long curly hair in a slick back ponytail and some thick black glasses. seems like he's been pushed around a lot, so he has a defensive guard up. don't like him at all. I suggest if you already know what size you are in your work clothes, buy online. buy directly from carharrt or dickies, etc so you won't have to deal with such a sucky place!! read more

Big selection of shirts and pants for men. I like the brands and styles they sell and the prices are extremely reasonable. Sure it's staffed by blasé teen girls, but who cares, they answered my questions and showed me to the fittings rooms. My new go-to location for everyday attire. read more

This place is awesome. Carhartt's, Dickies, etc. Has just as much stuff (if not more) as Halmar in Berkeley, and unlike Halmar there's no Rush Limbaugh on the radio or the "only one person allowed in at a time" policy. Also they don't lock you in. Kick ass. read more

They're the only place that has my size, so I really didn't have a choice. Prices- I think it's comparable to other places and it's a name brand. I don't really like their return policy though. But that might be the norm for shoes. read more

If I could give this place 0 stars I would always the worst customer service asked the guy at the front counter if he could get a pair of jeans down for me after 10 min of waiting and seeing him texting on his phone I just walked out I will not support shitty business owners they are not the only people that sale work clothe s read more

Worst service ever! I bought a set of pants two weeks ago from work world and the following day they ripped. I tried to come back the following week to exchange them and they refused due to they went not clean. Nobody had informed me of their store policy to wash them before returning them on the day of purchase. I made a special trip out today to try and exchange them again. However the lady at the front desk I had a terrible attitude and they cannot do anything without a manger present. Needless to say I will never shop at the store again, you should take your money elsewhere where prices might be a little higher but you get better service. read more

Last saturday, the salesperson/cashier no: 102592 and a petite girl (also a cashier) is talking a lot of bad things to other people regarding figure and looks while at work, they really got an attitude problem that needs to change for the better. read more

I wish they would pick the phone up it would save me a trip from having to go there just in case they don't have what I'm looking for.

Excellent customer service great selection. A little on the pricy side but well worth it for the quality