This is a beautiful hotel on Glimmerglass lake in Cooperstown, NY…read more From the moment you step in the staff are there to help and assist you. We were here for thanksgiving dinner buffet, a little pricey but it didn't disappoint!! Our waiter, Clayton, was a joy !! The buffet was over flowing with choices, and homemade flavors. We truly ourselves and did not leave hungry!!!

Beautiful hotel. The Hawkeye Bar has a great selection of drinks. We were there at night and it…read morewas raining. Not sure if there was a view of the lake are not.

Absolute amazing stay here. From the moment we checked in to the moment we checked out we were…read moremade to feel welcomed. I was given a hand written card thanking me for being an IHG member also which was a nice touch. We had a 2 queen room and the room looked modern, was clean, and the whole area was quiet. The room has a nice size mini fridge and a small microwave in it. They have a ton of pamphlets in the lobby for places to check out in the area. The included breakfast here is excellent! We spent 2 nights here so we had breakfast both mornings here. They have a pancake machine that pops out 2 fresh pancakes in a minute. They also have cereal, bagels, toast, their cinnamon rolls, yogurts, hard-boiled eggs, juice, and hot options like eggs or egg omelets, bacon/sausage, etc. They were doing well in keeping everything stocked. They have coffee available in the lobby 24 hours also. I would absolutely stay here again the next time visiting Cooperstown.

House keeping is horrible! Never had clean towels or toilet paper unless went to front desk to…read morerequest. Floors never vacuumed we stayed 7 nights and was so happy to leave.

We booked the whole inn for the weekend. The place is great. The owner had made a lot precautionary…read morearrangements. The place was very comfortable and very well kept. Would consider going there again!

My husband, mother, and I enjoyed our three-day stay at The Phoenix Inn very much…read more We were in Cooperstown for a family wedding and I was looking for a place that would be easily navigable for my mother, who has some mobility issues. As I searched through possibilities, the first-floor suite at The Phoenix Inn caught my eye and made my decision very easy. This Inn provides everything you need, but there are no frills - the decor and accommodations are pleasant and clean. The beds are very comfortable, there is plenty of hot water, and the wi-fi worked great. There were power strips throughout the room, so we could plug in and recharge our devices. Vicki made the beds and changed the towels daily. There are daily newspapers in the common room and there is always fresh coffee, tea, and hot chocolate available. The guest fridge in the Inn's kitchen is great for chilling the goodies you get at Ommegang Brewery or the local wineries. The food is excellent. Each morning Vicki provides a buffet featuring fresh fruit, Greek yogurt, cereal, freshly-baked goodies from the Inn's kitchen, and a hot dish. The stand-outs during our visit were the Blueberry French Toast and the Raspberry-Cream Cheese Coffeecake. Vicki was amenable to special requests and was happy whip up a few scrambled eggs for my diabetic husband and she made sure to have the appropriate foods for two pregnant vegan women who were guests during our time there. The Inn is within 10-15 minutes of most of Cooperstown's attractions, but located away from it all. We had no trouble sleeping. I'd return to The Phoenix Inn.

We had a wonderful stay at the Hampton inn Oneonta. We were in town for the Cooperstown Allstar…read moreVillage tournament which was just about a 5 minute drive from here. Very conveniently located. Breakfast every morning helped cut down expenses for at least one meal a day for our family. The kids loved the waffle bar, and my middle guy became quite the barista this trip. He loved running down and making my coffee every day! During our week stay they also made popcorn one of the days, shared pizza and had snacks available for us because I was a member. My kids enjoyed the pool and small arcade. They also had a small laundry room which was so helpful. Staff were so kind and accommodating. We loved our stay and cannot wait to visit again someday!

I think this is the only hotel in the Oneonta area that actually has a heated pool, so that right…read morethere is a big win because New York winters are cold. The staff is nice, the location is pretty accessible (it's just down the road from the Walmart), and it's pretty easy to get on to 88. One time I was here, I swear the heat was turned off in the lobby. It felt like it was literally 12 degrees. Not sure what happened that day. Anyway, they have breakfast service which is always really well maintained. The prices can really fluctuate depending on whether or not the Cooperstown Hall of Fame games are going on or if it's Parents' Week for the SUNY colleges. The spikes happen all the time; it's kind of crazy. Other than that, it's a solid hotel. Very consistent experience.

My girlfriend, ten-year-old son and I stayed here for two nights over Memorial Day Weekend, and…read morethoroughly enjoyed our stay. The room was spacious and clean (though a little musty when we first arrived). We couldn't get the tv to work, though not a big deal (and I'm sure they would have been helpful had we asked about it). The property itself is the real draw. High in a valley, it is surrounded by forest and has great views of the valley below. We enjoyed the heated pool and hot tub, and made a fire one night in the fire pit with wood they provided. They also have two gas grills and picnic tables, though we didn't use these. The breakfast was pretty basic but still filling, though seating is limited inside and the screened in porch is not heated. Overall a great place to stay when visiting Cooperstown and the surrounding area. Can definitely recommend to others.

Unbelievable stay for our team families at Cooperstown. The staff is all very attentive and the…read moreplace was kept super clean! Highly recommend.

Great place. Conveniently located to attractions and…read morerestaurants. Nice light breakfast to get you going for the day. Would return if I had the desire .

What a lovely inn! The pictures of the rooms are accurate - but what they can't depict is how…read moreclean everything is. Not a speck of dust is detectable anywhere. When we checked in, we were greeted warmly. I really appreciated help with my bag up the somewhat steep & narrow stairs. (No elevator - so keep that in mind if you come to stay.) Bed was firm, bathrooms were spotless, extra pillows in the closet are sealed in plastic, bedding all super fresh. Phone chargers next to the bed & sofa(bed) & solid wifi made this quaint & cozy room connected. Full length mirror, hair dryer & an iron & ironing board were much appreciated. Our 2nd floor room was very quiet & the blackout drapes on all windows plus the split ac & heat controls made everything adjustable for a perfectly cavelike environment. Hello solid night's sleep! A small fridge in the room had little Coffeemate creamers for the in-room coffee maker, but there is always a coffee & tea station downstairs too. The town is literally across the street! The Baseball Hall of Fame & the Farmers Museum are both a block & a half away, and in between are several spirits shops, baseball stores, restaurants and a bakery. Breakfast is 8am-9:30am & it is a nice offering: Oatmeal packets, cold cereals & milk Sausage & pepper frittata - custardy! Corn muffins (a must try!) Yogurts Fruit salad Heidelberg wheat, raisin & sunflower seed bread slices (& toaster) Coffee & tea station Orange, ruby grapefruit & cranberry juices Jams, butter, & condiments If you're coming to town & prefer a close stay to the sights here, & a smaller inn experience, this is the place to be! The inn has a selection of cycling-related accessories to purchase also.

We love it here such a great place the prime rib is to die for…read more Service is great Ambiance is great

I had high hopes for this place given the mostly positive reviews on Yelp. Unfortunately, my family…read moreand I were sorely disappointed. We came here on a Wednesday evening at 6pm and there were fewer than 10 people seated (not including a half a dozen or so at the bar). We had two young kids with us so we ordered quickly in hopes we could get the kids settled, fed and back in the car before they started acting like kids. We ordered chicken fingers and fries for the kids, wings and French onion soup for ourselves followed by a cheesesteak and a cheeseburger. We did not see a single piece of food until 7pm. Literally - one hour from when we ordered until even the kids food showed up. We asked the waitress to check on everything about 45 minutes into the evening and could hear the chef say, "you tell them it'll be out when it's ready". Two stars rather than one because when the food did finally show up it was mostly good. The wings were great, the cheesesteak was great - the burger was tragic, borderline inedible. It tasted like it had been grilled directly on charcoal that was doused in lighter fluid. I'd have sent it back if I wasn't 100% sure we'd end up waiting another hour for a replacement. I'm fairly certain this place won't care about this review - but I hope if you're reading this you'll be dissuaded from wasting your time, money and energy and look to any of a number of other amazing restaurants in the area that serve great food and provide amazing service.

This hotel does not deserve the Marriott name. I was bait and switched on the pricing. Quoted one…read moreprice as all inclusive only to find out not true. Totally non cooperative staff regarding the $50 additional charges. Exceptionally expensive for an at best " lame" hotel. Over $330 night and no complimentary coffee or water in lobby ( before the charges they hide from you) Run away from this hotel. Having stayed in a 100 hotels, I have never been more disappointed. Rip off

I had a work trip in Norwich and decided to stay at the Oneonta courtyard…read more Its conveniently located right off the highway right up the hill from a BJs and several restaurants. The rooms are clean and well appointed. I would not hesitate to stay here again. There's a courtyard bistro on site where one can purchase breakfast etc. One morning I ordered the bistro egg sandwich and I don't think that I'd order it again. The scrambled eggs and bacon on it were very good but the handful of dressed arugula was a little off putting. The bottom of the bun was super soggy and it really could not be picked up to eat.

We absolutely loved our stay at Terrazza of the Titans. The space was bright, spacious, and…read morebeautifully designed, with thoughtful details and gorgeous décor throughout. Every inch felt welcoming and comfortable for our family of four. The waterfall at the Stratton Falls campus was absolutely stunning and incredibly relaxing. Falling asleep to the sound of the water from our deck made the experience feel truly special. Even with the cold weather, there were still plenty of activities to keep our family entertained. Between the waterfalls, game room, Netflix, life-sized chess, foosball, air hockey, the Crooked Cabana bar, hot tub, and dry sauna -- this place truly has it all. A special thank you to Chuck for making our Mother's Day weekend even more memorable than we could have imagined. From the cookies and coffee to the kids' welcome packets, every detail reflected warmth and care. We could not imagine a more family-friendly and welcoming experience. This was our third stay here, and it somehow keeps getting better every time. We already cannot wait to come back again and bring even more of our family with us next time.

It has been 3 weeks since I stayed here wherein a few issues arose and was told by Robin I would be…read morereceiving back $100 from "corporate " in the form of a check mailed to me. 3 weeks later still haven't received said check and emails to Robin have since been ignored. Due to the unreliability of a "corporate" company charging excessively high prices for a motel room in the middle of absolutely nowhere where there's absolutely nothing to do for entertainment, shower was not in proper working order, your "continental" breakfast choice severely limited, front desk girl hanging up on me because she didn't want to work past her allotted time, one would think they, corporate, would not only take their job responsibilities seriously but would actually do their job and in a timely manner. I live on a very tight strict budget wherein I get paid once a month. This money is detrimental for me to survive. Being that 3 weeks have passed payroll has to have been written and given so why couldn't a meager check be written and mailed? If this is how a corporate company operates they obviously do not take their job seriously enough to put a customer first then this corporation deserves to be known for their irresponsibility and I have absolutely no problem exposing them. BBB has been notified and my experience noted.