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    Woods Lodge

    4.0 (24 reviews)

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    2 years ago

    Beautiful scenery tucked into a Mammoth Lakes Nook, good food and good service. Give it a go.

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    Review Highlights - Woods Lodge

    “A quiet serene setting on Lake George in the woods in the Eastern Sierra Mountains.”

    Mentioned in 7 reviews

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    The Westin Monache Resort, Mammoth - Nice rooms

    The Westin Monache Resort, Mammoth

    (518 reviews)

    $$$

    Stayed at The Westin Monache Resort, Mammoth Lakes this week and loved our experience. Friendly…read morefront desk, nice resort grounds at this pet friendly resort with 2 separate pet relief areas. A huge pool and jacuzzi, restaurant inside, and amazing views from the windows. Room was 1 bedroom suite with a queen bed, nice couch, a nook by the window to take in the mountain views, large flatscreen TV, kitchen area and good size bathroom and nice showerheads. Good internet, plenty of cable TV options, hair dryer, coffee maker, shuttle service for local attractions, Ski lockers non-smoking facility. Stairs out the back of the hotel down to the Village at Mammoth, lots of shops and food options within walking distance. Secure parking in the 3-level underground parking garage. Yes, we would stay here again, thanks Westin Monache Resort for a great stay!

    Location is perfectly set next to the ski lift and the village…read more The staff was really friendly. They were doing some remodeling...so the entrance - check-in desk was temporarily moved. They do allow dogs and unfortunately there was a barking/crying dog on. Our floor that you could hear the entire way down the hallway to the elevator. (Not the hotels fault-just know you might lodging next to a furry friend) The rooms have a cozy sitting area and window seat. A solid kitchenette complete with refillable water bottles you can borrow. (Unique touch!) there was paint peeling from the back of the door and the shelf in the bathroom hadn't been cleaned...minor issues.. Getting to the village was really easy from the lower level- straight to the staircase outside.

    Mammoth Creek Inn

    Mammoth Creek Inn

    (106 reviews)

    $$

    Note to self: things to verify-mini fridge, ac and microwave…read more In deciding to stay here my criteria was breakfast or hot tub. Nothing had both my requirements so I picked hot tub. Wrong choice. I thought I'll just grab something I can heat up in the morning in the microwave. Yeah, there is none. So the $ difference is lost. It's also an older building, there are no ramps or elevators to enter the building or 2nd floor. It's also noisy. Between the noise from the hallway to the busy and the cars outside I'm not sure which was louder. Room was clear and tidy, but design choices left a lot to be desired. There were no doors on the sink vanity and it just looked like someone took the doors off and forgot to put them back on. The closet in the corner was right next to the bedside table so it cramped and we had small bags.

    Extremely Poor Customer Service -- Save Your Money and Stay Elsewhere…read more The saga at this hotel just continued to get worse. We booked six rooms as a group, paying rates of up to $450 per night, and virtually everyone in our group experienced problems. In our case, we paid for an air-conditioned room for three days, yet the AC did not work for two days -- while the heat was actually on. Despite calling the front desk repeatedly, the problem was never appropriately resolved. At one point, Allie (sp?), who originally checked us in, responded to our repeated concerns by saying, "We have given you the manager's fan. What else do you want?" The fact that a hotel charging these rates considers a portable fan an acceptable solution for a nonfunctioning AC system says a lot. Things became even more disturbing when we spoke with Aureli, the assistant manager. Rather than resolving the problem, the proposed solution appeared to be moving us to an inferior room. When we tried to discuss the situation with her, the interaction escalated and she ultimately left the lobby while asking us to leave. Throughout our stay, we encountered an astonishingly confrontational attitude from staff. Statements from Aureli included "You need to leave the lobby," "You can't tell us what to do," and even, incredibly, "We have the room but won't give it." She even walked out on us when we tried to ask her the reason she could not change our room. This is not simply poor customer service; it reflects staff who appear inadequately trained in how to handle legitimate guest concerns professionally and respectfully. There were plenty of other problems as well: our bathroom cleaning was missed, the rooms were extremely noisy due to poor sound insulation, there was inadequate space for luggage, and there was no iron, phone etc etc But those inconveniences pale in comparison with the way guests were treated. Even more disappointing, Renee, the manager, never once spoke with us, despite the situation escalating to this degree. I do want to recognize Jenny, who was the one exception. She was courteous, helpful and genuinely tried to assist us, including helping us obtain the manager's fan so that we could at least sleep. We appreciated her kindness. When one guest has a problem, it can be an unfortunate incident. When a group books six rooms and everyone has complaints about the service, it suggests a much larger problem with how the property is being managed. For a hotel charging up to $450 a night, the combination of malfunctioning basic amenities, poor housekeeping, inadequate facilities and, above all, shockingly adversarial customer service is unacceptable. I rarely feel this strongly about a hotel, but based on our experience, I cannot recommend this property. Save your time, your money and your frustration and stay somewhere else. This hotel needs a serious review of its management, staff training and basic standards of hospitality.

    SureStay Plus Hotel By Best Western Mammoth Lakes - 2 Queen Beds

    SureStay Plus Hotel By Best Western Mammoth Lakes

    (30 reviews)

    Location: a residential neighborhood with lots of woodland to walk dogs and go explore. 5 stars…read more Rooms: much smaller than any I've seen at a Best Western property. Coffee makers in the rooms are terrible and leak everywhere. Luckily they have coffee near the front desk. 3 stars Food: Due to staffing shortages they sometimes have to cancel the continental breakfast. be sure to bring your own or be ready to go out to eat. Comfort There is no central heating with thermostat so you have to use the wall unit. I would recommend turning that on immediately upon arriving in the room because it takes a while to heat up. 3 stars. They do have a Jacuzzi on the bottom floor and it is quite large. There's a noisy fan blowing so consider bringing some noise canceling headphones if you're going to go into that water. Swimwear might be sensible as well other than that I had a smooth check-in and they got all my particulars exactly right. 5 stars. comfort: bring earplugs because the doors in the hallways are heavy and loud. they're constantly slamming every time somebody comes and goes. The bathrooms are standing showers (no tubs). I always wish there was a handheld wand/hose instead of the spigot that just rains on you. Maybe consider bringing one of those handhelds too?

    I had a very nice stay here despite my first bad impression. At first, I thought there wasn't much…read moreparking available (on the left and on the front of the office), but I found out they had underground parking. They don't have elevators here, so if you have mobility issues, ask for a room on the first floor. The rooms were very nice and spacious. Beds were comfortable. The entry door was heavy and needed a bigger shove to get it to close, so not too convenient. The bathroom door was interesting, but very annoying and not that practical. It makes too much noise, and it can wake people up in the middle of the night even someone uses the bathroom. There is warm breakfast available in the early morning. It was simple and nice. Overall, a wonderful stay.

    Woods Lodge - hotels - Updated October 2026

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