We love staying at the Westin. You can't beat the location and convenience to the Village gondola. There is a complimentary storage right at the gondola for Westin guests that will store gear so you don't have to lug it back and forth during your stay. Westin is owned by Marriott so you get all the Bonvoy rewards benefits. Best perk is they're dog-friendly. Dog fee is $50 x night per dog. Parking: Underground parking for guests. There are a few EV charging stations available. Download the ChargePoint app (but it's a pretty pricey, 0.91 per kWh). Highly recommend! You can't beat the location, the convenience, comfort, a beautiful stay. read more

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Room- clean, modern, and comfortable. Nice size TV. Very nice window sofa over looking a nice view. Fit and finish was of superior quality compared to many other Marriottt properties that I have slept in. The negatives- bad hvac unit. Dried out any moisture in the room. Couldn't breathe with a dried sinus. Need some tender loving care. Overally complicated fancy shower head that is unnecessary in my opinion.. Money would have been better spent on a glass door instead of the bath tub curtains that kept me in the dark(my personal opinion of course). Serive- attentive and kind. Location - central to good restaurants and not too far from.any attractions. read more

Westin Monache Resort - Room - Hotels Near Me - Mammoth Lakes, California

5/2026 -- No heavenly bed comforters. They went to Mammoth Mountain Inn thin comforters. Not sure if this is seasonal or not. If we were in the winter, I would be upset. The closest Westin @LAX has the fat comforters right now. The heavenly comforters should be year round. Not some half drawn out thing. Missing the lavender sleep rollers they used to put by the beds. Probably the most mediocre welcome drink pour I have ever had. Elevators scratched and hallways would benefit from touch up paint. Special applause for house keeping, they made our stay better. 3/2025 -- The best stay we have had. Thanks for the mid week room upgrade to a one bedroom. 1/2025 -- It's a solid option. I actually prefer the studio or 1 bedroom units over the 2 bedroom suites. The 2 bedroom penthouse is nice with the big windows. Across all the rooms, the couches are not very comfortable and the in room kitchen feels a little lackluster in appliance quality. Beds are comfortable. I would have designed the bedrooms with a chair or spot to sit. Housekeeping and front desk were warm and accommodating -- they delivered robes, towels, a dog bed, blankets, cutlery, extra pans, etc on a daily basis. Organized and prompt service. Issue with bill and wrong CC on file (which was my fault) resolved - no issue at all. Never rude or inconsiderate. Hallways could benefit from touch up paint. Elevator scratches would benefit from a polish. Active construction -- kind of a bummer if you own one of these units or you are facing the new project. Watch those bonvoy redemptions and rates (which were half what they are now prior to the property remodel in 2022). As most people know, the Marriott system squeezes and changes rapidly. 5/2024 -- Had a pleasant stay during May. Was a bit bummed with the 1pm checkout during a mid week stay as an Elite member prior to their peak season restarting. Trusting them with our entire family come Jan in one of the Luxury Two Bedroom suites. Will update then... read more

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10/1/2025- Updated review: stayed one night although I booked for two nights. First impressions- very impressive- Arrived early but had to come back at 11 am to check in- Wanted to check are bags in but because it's their slow time and they were doing extra cleaning bell person suggested we keep our luggage- Room was on the 7th floor and a bigger sized studio.. nice clear view from window.. Loved the room itself- nice kitchen- included pots and pans and utensils- I brought my own coffee grinds and filters.. as I was told there was a coffee maker in the room- It was not a coffee maker- the hotel one that already had packets of coffee and filter - The bathroom was decent but maintenance needs to pay attention and caulk the bathtub-- Small fitness room with basic equipment-.. glad they have one Two pools and one hot soaking pool (closed for winter). Hotel restaurant- was nice-I loved the Eating well menu.. Parking indoor-tight squeeze but nice and stalls had charging stations- Glad I picked a good hotel.. Staff was very helpful- read more

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We had an amazing time in this hotel. It has a nice and convenient location walking distance from The Village Mammoth and near the trolley and bus stops. They have a secured parking garage... feels safe in the area. As we check in, we were greeted with warmth and sweet smile by the front desk, Bea and company were so informative and very accommodating with all my queries. Inside was a cozy restaurant with good comfy food in the menu. The room was so cozy and homey, with the kitchenette and has all the basic needs we have for the stay. Because of our good experience and amazing staff who were courteous and efficient, recommended it to my family and friends as well. We made wonderfuL good memories during our visit. Also a pet frienDLy resort hoteL... now thinking & planning of coming back with our fur baby soon. read more

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Really like it here. Parking is convenient and safe and the studio room is awesome. Although the decor is modern, some of the details like caulking around the tub needs touching up. All in all, I like it here and will come again in the future. Oh and uh, bring your own TP the stuff here is pretty thin read more

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Excellent place to stay in Mammoth Lakes. Enjoyed my 1 night stay here. Service from front desk was great. Room was clean and spacious. Complimentary breakfast was delicious. The pool was heated and the jacuzzi was relaxing. Will definitely stay here again the next time I come back to Mammoth Lakes. Highly recommend! read more

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My first trip to Mammoth couldn't have been better, and I chose the perfect hotel! Upon arrival, I was warmly welcomed by the manager, Tim, who was not only professional but also incredibly helpful. He went above and beyond by upgrading us to a room with breathtaking views and sharing his top recommendations for dining and nightlife in the village. He even made restaurant reservations for us--like at Lakefront-and arranged for the hotel's shuttle service! On our first night, we had dinner at the hotel's restaurant, Whitebark, and it was absolutely delicious. At the bar, we were greeted by Paula, who made the experience even more special. She crafted an incredible cocktail for me-like an espresso martini, but decaf and made with tequila-complete with a sweet and salty rim that was a delightful surprise! Her warmth and hospitality made the evening feel so cozy and welcoming. I can't wait to return! Run don't walk to this amazing hotel!! PS Did I mention it's also dog friendly? read more

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I recently stayed here for 3 nights with my son and really enjoyed our time. The service from the front desk was wonderful. We ran into a road closure on the way, so I called the hotel to see if they had any updates. Bri was incredibly helpful, she actually called me back with updated info, which made a stressful drive a little easier. When we arrived, it was also Bri who checked us in. She greeted me with a glass of wine (much needed after that long, nerve-wracking drive!) and even surprised my son by sending a birthday cake to our room. Such a thoughtful touch. The kitchen was fully equipped with everything we needed, which was great since we cooked a couple of meals. The room itself was nicely furnished, though the bathroom could use a bit of maintenance, some fresh caulking around the tub and attention to the peeling surface would make a big difference. Parking was convenient with a structured garage and EV chargers. The charging fee is definitely higher than Supercharging, but the convenience was worth it. Overall, I was very pleased with our stay and would definitely come back! read more

Westin Monache Resort - Hotels Near Me - Mammoth Lakes, California

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Unfortunately, our stay was not what I had expected. Upon arrival, I went to use the shower and the handle immediately came loose and fell off. An engineer was sent and fixed it, but the issues didn't end there. The following morning,, the bathroom sink began draining very slowly and appeared to be clogged, which required another visit from maintenance. Additionally, it seemed as though we were placed in a room that had previously accommodated multiple dogs. The carpet did not look like it had been properly vacuumed, and shortly after, my allergies began acting up. I experienced significant congestion and irritation in my nose and throat, which made it difficult to get a good night's rest. Notably, as soon as we left the hotel, my symptoms improved. I really wish the hotel would do a better job thoroughly cleaning and sanitizing rooms that have housed pets, especially for guests who have allergies. read more

Clean rooms and very spacious. We had a fireplace, and it's super convenient location close to many stores and food places. You can tell whoever the bathroom can use an upgrade and they forgot our comforter. Overall good stay. read more

Westin Monache Resort - Hotels Near Me - Mammoth Lakes, California

We had a delightful experience, staying for four nights at the Westin in the days leading up to Christmas. William, the front desk manager and Willow, the guest services manager, was extremely accommodating to us! We had accidentally booked our room for four of us in a studio instead of a one bedroom and William and Willow were very quick to accommodate us and get us into a one bedroom, which was modern, clean, spacious, with many luxurious amenities! The hotel, even though very busy for the holiday, never felt crowded, the guest clientele were respectful, and overall a fairly quiet hotel. We were really impressed with the rooms, the food and the restaurant, and how convenient the hotel is to the Canyon Lodge via gondola. We have stayed in Mammoth many times at different Airbnb's and townhomes, but this experience at the Westin has changed my mind and I now prefer the hotel experience because of the proximity and ease of the whole experience. Thank you again William and Willow. You really went above and beyond to make us feel special for our stay. read more

Westin Monache Resort - Third floor view from the one bedroom overlooking the village. Very convenient to walk to restaurants and shops and never get in your car. - Hotels Near Me - Mammoth Lakes, California

We hit the jackpot on this trip, both in timing and accommodations. The town was so quiet you could hear a pin drop. Literally only a few people walking around the village. Not good for business, but nice if you like a peaceful vibe. We thoroughly enjoyed our stay at the Monache Westin. We had our pug pup with us and he thought he was the king of the mountain, so popular with the staff. Tim, one of the Shift Managers assisted in making our stay so enjoyable. He was extremely nice, accommodating and professional. Thank you very much! read more

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I have stayed in hotels throughout the world, but have never been treated as poorly as I was by the Westin in Mammoth. No consideration or understanding for the simplest of requests, and a complete lack of compassion by the front-desk staff and management. I will never visit this awful establishment again, nor any other Westin/Marriott property. read more

We enjoyed our stay. The only downfall was those stairs to gandola. They have valet service for your skis. But after a day of skiing and still had to walk up those steps was not fun. But nice hotel. Cleaned our room everyday. Comfortable bed. Nice bay window. read more

4.5 stars rounded up (do I sound like a snob!? Lol but I really do wish Yelp lets us do half stars). We used a Marriott FNC here, and it exceeded our expectations. I'm not sure if their website photos were just unflattering or what, but the room looked much better than I anticipated during booking! PROS: -fireplace in the room!!! This place would be so cozy in the winter. The small living area of the room was well set up, with a comfortable couch. -we were lucky to get a high floor room, so the view overlooking The Village and the mountains were beautiful! -there was a kitchenette in the room (2 stove burners), with some pots and utensils provided! Plus a mini fridge. -TV has Netflix that lets you log in -parking garage is connected to the hotel so you don't have to go outside to get to your car. Useful in the winter -staff was friendly, and the glasses of welcome wine upon check in was a lovely touch -lots of lucky doggos come through this hotel, very fun to check them out :) you can people watch AND dog watch! -it's right next to The Village, which is super convenient CONS: -while there was a small, basic seating area near the check in counter, I don't think there was an actual lobby where guests could comfortably hang out for hours. It seems like a real missed opportunity for some "impressive upscale rustic winter log cabin living room" aesthetic, and I'm a bit surprised and disappointed that a Westin brand hotel didn't have a true lobby. If anyone cares... I think the check in desks can be moved next to the main doors, then the area where it is now can be turned into a lobby that stretches into the hotel towards the restaurants. That'd be awesome! -things are a bit run down all around. Small examples: -the stove burner dials don't work super well, and the writing is faded, so it took some trial and error just to figure out which way to turn up the heat -similarly, the shower knobs don't work perfectly and it takes a while to figure things out. Speaking of which, it seems like the hot water gets used up at night? I showered during the night, then again the next morning when I checked out, and the water was a lot hotter during the day -parking was not free. I shouldn't expect it to be, but it should've been nice. -the gym was a bit dingy, but you're at a place where you should get your physical activity in at the beautiful outdoors In the end, we really enjoyed our stay. The cons are just things to nitpick at, and to be honest, for how much traffic they get (people AND dogs), and the fact that a lot of people visit to ski and do outdoors stuff (meaning they probably come back really dirty and with lots of equipments and luggage dragged around)... I think the hotel does a darn good job with the upkeep. The rooms are definitely a bit worn, but I'm kind of impressed that it's not even more so. I think this place is great for the location and beautiful surroundings, and for the rooms that may not be great, but imo very solid. I would love to return around Christmas some day! read more

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This is the 2nd year that we stayed at the Westin. I was debating to try the rooms in the Village (mostly cuz I hate the ~5 flights of stairs up to the hotel from the Village), but after reading reviews of what was available, I decided to go with the Westin. I knew it wouldn't be run down, showers would be hot, there would be internet, and the beds would be comfortable. This time, we got the 2 bedroom suite with 2 bathrooms (one bathroom in one bedroom and one bathroom near the entrance), a living room with a pullout sofa full bed and a kitchenette/dining table. We were very happy with the accommodation except that we arrived late driving 7 hrs after hosting Thanksgiving lunch and got the last room on the 1st floor (145) which meant the outside ground could look down into tall (near to ceiling) windows of the living room and one of the bedrooms (kept curtains closed in those areas) but the balcony and master bedroom were raised above the street level entrance drive through of the hotel. The beds were comfortable though more blankets are needed especially for the premade (thin blanket/sheet) pullout sofa bed than the thin blanket provided in the closet. Pillows for the sofa bed were grabbed from other beds. Why I'm reviewing is my daughter left her retainers there. I called a couple of times and a make front desk employee, can't remember his name now, made sure to help me resolve the problem, calling back multiple times. I was so impressed with his diligence and wish I had written his name down. His email to the managers eventually got Alejandro T. to contact me. He and his assistant Jennifer G were very hands on in making sure I got the retainers back quickly for an appointment. I am so grateful to the 3 of them for the customer service they provided!!! read more

This hotel is a very good place to stay at if you are skiing in Mammoth. First of all, the ski valet is amazing and if you didn't have their valet, you would have to carry your skis SO far. The staff are nice and helpful. The hotel is right next to the gondola. The pool is good and you can easily still swim during winter since it is warm. They also have a gym with good and entertaining treadmills. read more

Westin Monache Resort - Pool - Hotels Near Me - Mammoth Lakes, California

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Impressive hotel! As a mom I look for cleanliness and safety first while traveling. I constantly check hotels for mold in bathrooms, dust on vents and overall care of the rooms. The Westin rooms and the facilities are immaculate. The hotel is located in the heart of Mammoth is very safe and has a well lit, clean underground parking garage with lots of spaces for EV charging. In room dining was good and the prices were reasonable. What truly sets the Westin apart is their staff. Everyone is friendly and eager to help in any way. Somehow the staff got wind it was my husband's birthday and sent us a card and bottle of wine to our room. This kind of attention to detail and care for their guests is why The Westin remains an impressive place to stay. read more

We absolutely loved this hotel. So much that I doubt I'd stay anywhere else in upcoming trips to Mammoth. It's beautiful, clean, comfortable and has all the amenities you'll need to enjoy a nice vacation. We had requested an early check in and the front desk graciously checked us in hours early. However the first room was occupied, luckily the guests were not in the room when we walked in. That could have been super embarrassing. The second room, had a do not disturb sign outside the door and had the safety lock in place. I kept a good sense of humor, but my husband was a bit annoyed. That quickly changed when we were given a complimentary upgrade. The room was BEAUTIFUL!!! We loved our stay and the village was just a few steps away where we enjoyed some nice meals, ice cream and lovely walks. If you enjoy running or cycling, there's plenty of safe roads sidewalks outside the hotel too. I noticed a local shuttle that drops off at the hotel as well. The hotel offers free parking and they're pet friendly too!! read more

Westin Monache Resort - Hotels Near Me - Mammoth Lakes, California

Had a great experience here. Room was updated and clean, with a nice view. Parking was easy and charging was free and fast (they have Clipper Creek J1772 L2 plugs and a pair of Tesla chargers with the magic dock adapter). Staff was friendly. Restaurant was also great for breakfast with good food and nice wait staff. read more

Westin Monache Resort - Clean 1 bedroom suite - Hotels Near Me - Mammoth Lakes, California

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Convenient location, close to gondola and village. For platinum members and above, you will receive breakfast voucher for two adults in the restaurant, or two hot items, two cold items and two juice to go. Note that kids are not included with free breakfast if you are dining in the restaurant. Big disappointment while making reservations as the support was very limited. We had two groups, and we called hotel at the time of booking to find connecting rooms, or close each other at least, but they don't have that support. Connecting rooms can only be assigned at the time of check-in if there is availability. They even denied to let us know which room types we should reserve for possibility of connecting rooms. We reserved two bedroom suite, and mammoth suite. At the time of check-in at 5pm, we asked for the same floor, but they assigned us 4th floor, and 6th floor, saying it is fully booked. Official mammoth mountain website states to use promo code at checkout, but this was not recognized by the hotel, and insisted that the promo code should be used at the time of booking. It is unfortunate that Hyatt is not in Mammoth Mountain. We will use airbnb next time. read more

Westin Monache Resort - Hotels Near Me - Mammoth Lakes, California

This was the first time I stayed at this Westin. For Skiing, we usually stay at the Ritz Carlton Tahoe (Club floor) every year. Pro: Conveniently located next to the village Reasonable (1/3 of price of Ritz Carlton Tahoe Spacious 2 bedroom 2 bathroom full kitchen suite option Comfortable bed Covered parking (Price included in the resort fee) Dog friendly ($50 night) Ski varet available under the gondora Con: Feels not as luxurious as other Westin or Ritz Rooms are dated. Moldy Bathrooms Not ski-in-ski-out. You have to go up the big stairs after all day of skiing to go back to the hotel. No good dining options read more

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I would say that this is the best resort to stay in in Mammoth Lakes! I would especially mention Bea, the front desk worker, and Jessica, who works at WhiteBark. They are both really kind and professional! This was a great experience and we will surely come back! read more

We stayed here recently during a family vacation. The room was a nice suite on the 7th floor. Room was clean and well appointed with fridge, micro wave, and even plates and silverware. View was of the gondola so not much there. There was construction noise from the courtyard during the day. Parking is underground. read more

It's very nice on the pic and from other reviews but it's under construction right now. When I checked in I emphasized on making sure we wouldn't hear the noise from any machines. I was promised by 2 different staffs and sure enough the construction noise started right at 8 am. We wanted a quiet and relax experience but clearly we wouldn't get it now. Suggest people stay away until they finish construction. read more

We recently visited for our 10 year anniversary. When we made this known to the front desk, wow the service was so nice and personal. They sent up rosé and a delicious brownie sundae as well as a personalized card. It was so sweet and set the tone for our getaway. They even upgraded us to a one bedroom suite with an awesome view. Check-in was so easy, the room was beautiful and we could even bring our dog. The location is central and easy to get everywhere. 5/5 would recommend. read more

Beautiful resort situated in the heart of Mammoth. We had a one night stay here at the end of last summer and loved it. Check in was quick and easy. Our room was located beside the pool. We love how functional and modern our room was. The living area, little window nook to the coffee table and little stools were all little comforts that made our stay amazing. We love that we even had a little kitchenette that came with the room. Don't even get us started on the bed! It's so soft and comfortable. We had the best sleep. Overall loved our stay at the Westin. We appreciate that its pet friendly too! They do charge a pet fee and parking isn't free so expect to pay for overnight parking. They do have a parking garage under the hotel! read more

You can get a nice condo for less than this place. They pretend to be high-end but have Ikea furniture (most uncomfortable couch ever created), wonky dishwasher, no measuring cups or measuring spoons, parking fee is egregious. These things alone would be reason enough to avoid this place but the front desk staff are a gaggle of unhelpful, rude incompetents. Oh and because corporate hotel chains are targeting Mammoth for ruination, it's loud as hell from the construction. Ignore the people saying it's got a good location....there isn't a bad location in Mammoth...it's like two square miles. read more

This is my favorite hotel in Mammoth. 2 minutes walk to gondola station that can take you up to the slopes. Walking distance to to the village and all the restaurants/shops. Clean/beautiful rooms with good view. However, they can work on their dinning area, given that we went in the peak of ski season, their restaurant seemed so dead with very boring options. read more

Westin Monache Resort - Room view - Hotels Near Me - Mammoth Lakes, California

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Great location, restaurant, staff, everything was fabulous. This is walking distance to the Village and shops. read more

We decided to visit for my birthday,booked a king upper floor suite (Aug 27-30). The room was amazing! We slept well no noise at all.Our room was on top,7th floor,amazing views of mountain and village below. Cleaning staff very friendly and helpful and we enjoyed the bar last night.Highly recommended! We wished they had firepits outside but luckily we had a nice gas fireplace in our room read more

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Easy & quick check-in process with complimentary champagne upon arrival. The room itself was very comfortable & cozy, the kitchenette is well stocked with the basic essential utensils, the bed is comfortable, and the fact that you can simply place your order for breakfast & hang it on your door with what time you would like the breakfast brought to you was a total win in my book. 10/10, we will absolutely stay here again on our next trip here! read more

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We visited Mammoth for the first time during 4th of July weekend & stayed at The Westin since it was pet friendly & had the best pricing considering the holiday. Overall, we had a good experience & no issues. The staff were friendly & welcomed our large breed dog. The only issue we faced was the restaurant inside the hotel, Whitebark is not pet friendly, so we ended up having to cancel our 6pm reservation on our last night, which became a huge inconvenience because we couldn't find anywhere to eat that wasn't extremely busy. Our biggest frustration was that the hotel was pet friendly, yet the restaurant inside the hotel isn't, which made no sense to us. Also, the restaurant stated they were pet friendly online, which further aided in our frustration. There is no clear sign that tells guests the restaurant on the property is not pet friendly. While we had a good experience at The Westin, our experience with the restaurant was enough for us never to stay here again in the future. read more

Staying here has been a pleasure. I brought my goldendoodle here and they have been amazing towards him. Supplied my dog with water and food bowls. Unfortunately they couldn't clean the room when he was in it so that was a drawback. The room we are in is very spacious and feels like a second home. The walk to the village is super close, great hotel, highly recommend read more

A lot of misses, but also a lot of good stuff, would rate 3.5 if I could, but given Yelp doesn't allow it, I'm going with 3. Would probably try another place next time simply to have something else to compare this one against. Good location, 3-4 minutes walk to multiple restaurants, brewery and bakery. Rooms are decent, although the auxiliary bed/sofa is not the comfiest one, something to keep in mind if you have a party of three. There was a construction going on next door, but we barely noticed it as rooms are decently sound proofed. I'd expect a bit more amenities in the room for $350/night, but semi equipped kitchen was nice. Spare duvets and sheets we had to use for the auxiliary bed were dusty. Service was good, especially in the restaurant that was within the hotel. Speaking of restaurant, the menu could be a bit more comprehensive, but whatever they did have was good quality and the portions were pretty big. Why not 3 and not 4 stars given my initial "3.5"? One word - parking. Pretty much everyone comes here in bigger cars, minivans, SUVs etc. Underground parking spots are barely big enough for compact size cars, so every day of our stay I got "free" workout trying to squeeze into my car and taking the stuff in/out of the trunk. We couldn't even put the kid into car / child seat and I first had to exit the parking spot in order to fully open the door and put the kid in. I wouldn't be surprised a lot of cars come out of that garage with dents or scratches. read more

This was an unbelievably poor experience for a Westin and paying over $1,000. Per a night. The staff were unfriendly & misinformed. I called & spoke with the onsite ski rental to confirm I can rent upon my arrival. Nope. Closed. No breakfast options. Awful Westin Market. Stocked with sunscreen & 2 flavors of potato chips. No spa. No steam room or sauna available for guests. Restaurant closes at 10pm. Should I keep going? For a bill that exceeded $2,300 for 2 nights I expected far more. read more

Was here in early December, so super quiet. The guys working the door were genuinely friendly and helpful. Outdoor heated pool and jacuzzi are very nice, you can walk down the steps to the Gondola for semi ski in ski out. Great place to stay if you want some bougieness and easy access to the hill and Village. Nice views from the 6th floor too! read more

Excellent location since it's near Mammoth Village. The room was very comfortable and quiet with a nice fireplace. My wife and I were dumb enough to leave our windbreaker jackets in the closet but thankfully JENNIFER GARCIA shipped them back to us very quickly. Thank you so much! We appreciate you! read more

Do not, under any circumstance, think this is a place that's any good. My wife and I stayed here at the tail end of March thinking it's one of the better resorts. Oh how wrong we were. We checked in and were initially given a room that smelled like sewage? We tried opening the window, that didn't help so we went to the front desk to get a new room. Thankfully they were able to accomodate that. Here's where the real fun starts. The bedsheet was clean, but the duvet cover was positively not. It had some hair on it, didn't smell like it had been washed, and to top it all off, a dried blood stain on it. Yes that's right, a blood stain about 1.5-2" long. We called the reception, they said they'd bring us a new cover. After about 10 minutes, someone came up, handed me the cover, and left. They didn't even bother changing the old, dirty one with the new one. We called to ask why the person didn't change it when they came to the door and the answer was "we don't have 24 hour maid service here". SO, I'm paying $400-$500 a night to change my own bedsheets?? I guess so, at this point it was almost midnight and we didn't have any other options. We changed the duvet with the "new" one. Which also had a plethora of dog hairs (which I am allergic to), but at least no dried blood, yay? The pillows smelled absolutely disgusting but we had brought out own towels , so we just used those instead of the pillows. My wife felt so disgusted she slept with her Sweatpants and jacket on, and I maybe got about 2-3 hours of shuteye since I had to sleep next to dog hair that I was allergic to. Needless to say, this will be a property we will never return to. This was, by far, the worst experience I've ever had at a hotel. read more