I needed brakes done on my wife's Jeep on a Saturday on a holiday weekend in Marion where…read moreeverything is closed on the weekend - I reached out for a ballpark estimate and JP's was quick to respond, plue he could see me right away. I went to JP's and was pleased with my reception and how friendly everyone was. Juan introduced himself and gave me a brief run down of his experience and training. He test drove the Jeep and after he took the tires off brought me to the shop and showed me exactly what the problem was and how it should be fixed. He encouraged questions. He even made me aware of items due repair in the near future. ZERO high pressure to add on additional repairs. Total bill came to exactly the estimate and the job was done quickly and professionally. I highly recommend JP's for all your service needs in Marion. Soon they will be able to perform State Inspections as well. Thanks guys it's refreshing to finally find someone who is true to their word. You have earned a new customer!

Broke down on I40 last night and had to be towed..We had used JPs previously and were pleased, so…read morethat's where we went. Can't say enough good things about JP and his staff. They are all knowledgeable and caring and kind. They had me fixed and outta there by noon and what I thought was very reasonable

Buster is definitely a PRO. If you have any auto motive needs, he is the one to call. He got me out…read moreof a situation that I thought I was going to be saying goodbye to my car. I didn't think my car was going to make it out, my passenger side wheels were hanging off of a cliff and he did it within a matter of minutes. He is so good at what he did in my situation that he got my car out of that situation without leaving any damages from him pulling it out. Thank you so very much Buster you are amazing

These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge

Thank You John, You guys are Awesome, Friendly, Fast, and Affordable…read morefrom the moment I spoke with John on the phone I could tell I was talking to someone who was going to help with my problem, you can just tell, he had answers and a good plan on how to get-R-done. thank you Sir. Pat & Sharon Woodlawn,NC

Recently visited Hollifield's Automotive Repairs on a visit from Arizona. Prompt, Friendly,…read moreEfficient, great customer service and pricing! I had some issues with my vehicle and John made sure to fix them before I travelled back to Arizona. This was my second visit to Hollifield's Automotive in the past couple years. Trustworthy and competent in their work! I recommend them if you have vehicle issues! Thank you Hollifield's Automotive!

While on a camping trip, the Check Engine light on my 2007 Jeep Wrangler came on. As it was after…read morehours, I made an online appointment with Avery Automotive for the next morning. I was checked in professionally and in a friendly manner, and had my car checked for possible causes. The problem was an exhaust leak. After discussing the pros and cons of having it repaired there rather than waiting until I was home were discussed frankly, and I decided to wait. I was not charged anything for the time they had spent with me and diagnosing the problem. I will definitely return there if I need help during another visit in the area. I couldn't ask for a better encounter!

I made an appointment one day and the next, I took car I was considering buying over for an…read moreinspection. The fee to do so was very reasonable, less than I expected. The car was in good shape but they did find a few suggestions to upgrade the ride and safety, such as old tires were starting to dry rot, and breaks needed maintenance. The staff on the phone and in person was very friendly. They got my car in and out in a reasonable amount of time. I was able to walk down to Sandie's Restaurant and grab lunch while waiting. I will definitely use them again when in the area and have a need.

This shop saved us! I highly recommend Tip-Top Auto. We were meeting our daughter in Asheville from…read more2 different states and my daughter's car had a suspension emergency. They are professional, super easy to work with, fast, and reasonable and so very kind. The work they did was great!

After taking my car to a different auto maintenance place and receiving non-satisfactory service,…read moreon a whim I took my car to Tio-Top Auto. I was totally pleased with the repair service from Top Top. Fast, reliable service. Competitive pricing. Friendly staff. I'll return for routine maintenance. I trust their service.

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

As I was driving through Marion I heard a loud thud then metal on metal crunching. I took my…read morevehicle out of gear and coasted into a parking lot. I thought it would need towed for service, but as it turns out I was right next to Scott's Auto Service. I walked over to the shop and they brought it over for a quick look, saying it was an issue with the rear differential and transfer case. Instead of jumping to an easy solution of buying expensive new components they suggested breaking it down further to find the best solution. In the end, they were able to repair it at a fraction of what I would have paid at a dealership. Scott and his mechanics were honest, friendly and easy to deal with throughout the process.

Last day of may vacation down south and unfortunately a hole got punched in the oil pan of my new…read morePorsche Cayenne S. Luckily i had just enough time to make it to Scott's. They were able to get me pulled in immediately to assess the damage to my car and recommend a repair. 2 short hours later and the Porsche was fixed and ready for the 700 miles back up north and the car is still going strong. I couldnt be more please with the service from the guys here. 10/10 would recommend.