Great experience. Super fast service. Very friendly and helpful staff. Reasonable prices. 10/10…read morerecommend.

no one in service bay was instructed to wait... never got pulled into bay after waiting 10mins of…read morewatching four people work on a ford I left

I don't have much to add to the discussion of "females beware." Because why did they charge me $90…read morefor an oil change? I've never paid over $60 at another location. I just moved here, so can you imagine how upset I was?

Super great staff! I've had my oil changed here and my breaks done here and they are all very…read morehelpful and nice!

Went in to have punctured tire repaired. Sat in the waiting room and after a while tech came out…read moreand tried to upsell me a brake flush. I did not ask for any diagnostic work to be done and he didn't even mention the tire, which was the reason for the visit. I left with the tire repaired but not much trust in such a blatant attempted upsell. Family member recently make appt. online for 2 new tires and state inspection. Appt. confirmed by phone 1 hr. ahead. They arrived to be told that no inspector was available so no state inspection. Upsold them an alignment (which had been done at dealer 2 mos. prior), and once again tried to upsell the brake flush. Do not trust these folks. If you go, be very clear as to your needs and be sure you to tell them to not do any diagnostics not directly related to your purpose.

Friendly service and excellent pricing. Had tires rotated…read more on new Tesla and they know their business. Have the pads needed and were courteous. Will use these guys again!

One of the best places for regular maintenance there is. They do good honest work, if it's…read moresomething they can't do they have great recommendations for other local businesses. Customer service is ultra high quality and they will always deliver excellent quality service! The store is clean and all of the employees are professional in appearance and integrity!

I've taken my car here on a few locations. Everytime, they're in a hurry. Always trying to make…read moreprofit by pushing car through with out looking at it properly. I was getting my tires rotated and balanced, oil change & I was told an hour, when it became 3 hours. They rush through their process. The attitude the owner gave me was very unprofessional. Don't waste your money here!

I have bought tires from Tires Plus of Valdese over a span of 35 years and my last purchase was…read morefrom the new Morganton location. The owner, Ronnie, has always offered great advice on tire options whether I was buying for a late model family vehicle or an older vehicle and I have never been disappointed with the purchase and service. Additionally, I have had alignments and repairs to my vehicles at Tires Plus and have always been satisfied with pricing and customer service. As I think about it, the only way this family business could have been successful all these years is by providing the first rate services that I have experienced.

Terrible terrible terrible. Rip off. TOOK ADVANTAGE OF YOUNG LADY. Owner poached a sale from…read moreValdese location. Morganton location present at Valdese location when Valdese location found hole in sidewall of rear passenger tire and steel cords showing rear drivers. Morganton location Sold two tires to young lady and installed them on the front even though young lady, my daughter, told them rears. Morganton tire pros owner stated he didn't hear her say rear and obviously didn't ask so apparently just Willy Nikky installed wherever. Disposed of the tires by time my daughter made it back, in under 18 hours. Fixed hole in sidewall owner rude when spoke too about problem was not willing to speak or discuss anything.

I absolutely love these guys. I still have free services under my warranty at the dealership, and I…read morechoose to pay the guys at Mr. Tire instead of getting the services for free. Theyre personable, friendly, honest, they know me by name, and their techs/mechanics stop to talk to me before servicing my vehicle to find out what I'm experiencing first hand. Then they stop me after working on my car to update me personally. So we're in constant communication. They're respectful and helpful. As a woman, especially, I'm accustomed to shops trying to take advantage of the fact that I may have limited knowledge; but I've not experienced that here. I have several mechanics in my life that I consistently run the information by, and whom agree with the diagnosis that's provided and the suggested/performed work. Bottom line: I trust them. Hands down, my favorite shop.

Had brake inspection. Mechanic was super nice and said only rear brake shoes needed. Front desk guy…read moretalked to me like I was an idiot and tried to scare me into spending over $1500. They already over charged for the brake shoes so there's no way I was going to let him railroad me into things I didn't need. They did find a crack in one of the axle boots and front desk guy said that there was no way my car would pass the state inspection with it like that. I've never heard of any NC inspection station looking at the cv boots/axles when completing a required annual state inspection. When I got the cv axle replaced by my local mechanic, it was less than half of what they wanted to charge. That so called "free" brake system inspection isn't actually free folks! You're paying for it many times over with what they try to strong arm you into doing. And if you're a woman...you will be treated like you are a clueless moron. I may not be a man but I've done about 90% of my own vehicle repairs, by myself for 35 years. Hope you find this helpful when making the decision as to where to take your vehicle. God bless.

Hit or miss here. I asked If I could set an appointment for an inspection and the manger said we…read moredon't set appointments for those,because we would be doing inspections all the time, so I left. I recommend going to Alray, or White tire in Lenoir. Sometimes it's all about the attitude of who your dealing with behind the counter. I'll go where my money is appreciated.

Good service, fair price, and ethics! A dealership told me my brake pads were very low. I was…read moreexpecting to pay these guys at White Tire to replace them. They told me I still had about 1/3 of the pad left, and they would tell their friends or family to just keep on riding on them and they have plenty of life left. Basically, they could have easily charged me for something I didn't need and I would have had no complaints, but instead they sought my best interest. That's hard to find in our day. Good guys and for that alone, I would recommend them. I did get an oil change and that was also a fair price and done expediently.

I've had my cars serviced and repaired here for several years. They take care of my jaguar and…read moreEnvoy. The owner and mechanics are well trained and take great care in all the regular service work and repair work. I just can't say enough about how good they are. My jag purrs perfectly after every visit and thanks to their great maintenance few repairs are needed. You will not find a better auto repair shop in all of Burke County ....better than any new car dealership.

I have been so thankful through the years for Doug, Johnny and the guys from Auto Works. They have…read moretaken care of all our cars and keep us in great shape. A couple of years ago, I had an oil change done at a cheap place and a piece of the oil filter came lose and went to the engine. I took it to several places when the engine light came on and no one could help. We took it to Auto Works and Doug would not rest until he figured out what was wrong. He took the whole engine apart and found the piece of filter. The oil shop I had taken it to would not make good on the damage, but Doug said that he would work with us on the repair costs if we had to come out of pocket. He went to bat for us with our insurance company, and due to his efforts and documentation, my insurance covered the repair costs. I am eternally thankful to Auto Works!