Team at Mavis was incredibly professional and helpful. They went above and beyond to help us with…read morevehicle and make sure our family was comfortable.

Went in to have punctured tire repaired. Sat in the waiting room and after a while tech came out…read moreand tried to upsell me a brake flush. I did not ask for any diagnostic work to be done and he didn't even mention the tire, which was the reason for the visit. I left with the tire repaired but not much trust in such a blatant attempted upsell. Family member recently make appt. online for 2 new tires and state inspection. Appt. confirmed by phone 1 hr. ahead. They arrived to be told that no inspector was available so no state inspection. Upsold them an alignment (which had been done at dealer 2 mos. prior), and once again tried to upsell the brake flush. Do not trust these folks. If you go, be very clear as to your needs and be sure you to tell them to not do any diagnostics not directly related to your purpose.

Needed an extra quart of oil while traveling at a moments notice. Marty was a great help. Quick…read moreservice and had us on our way. Don't hesitate to call these guys.

This business is very professional, quick and no nonsense. Marty answers the phone and does…read morescheduling. He is personable but always "to the point". The charge for service is less than I have paid in other towns. I will definitely keep using this place.

This is an honest shop that does a great job. Mr Williams is great to work with. Highly recommend…read morethis place.

One of the best places for regular maintenance there is. They do good honest work, if it's…read moresomething they can't do they have great recommendations for other local businesses. Customer service is ultra high quality and they will always deliver excellent quality service! The store is clean and all of the employees are professional in appearance and integrity!

Terrible terrible terrible. Rip off. TOOK ADVANTAGE OF YOUNG LADY. Owner poached a sale from…read moreValdese location. Morganton location present at Valdese location when Valdese location found hole in sidewall of rear passenger tire and steel cords showing rear drivers. Morganton location Sold two tires to young lady and installed them on the front even though young lady, my daughter, told them rears. Morganton tire pros owner stated he didn't hear her say rear and obviously didn't ask so apparently just Willy Nikky installed wherever. Disposed of the tires by time my daughter made it back, in under 18 hours. Fixed hole in sidewall owner rude when spoke too about problem was not willing to speak or discuss anything.

Just had a set of four new tires put on, the staff is very knowledgeable, friendly, and efficient!…read moreTheir prices are competitive as well. They did a great job, and I highly recommend them!

Quickly in and out. Went in for an oil change, tire rotation and new windshield wipers for front…read moreand back. Got there at 7:50 am (appointment for 8:00 am). Everything was done by 8:30 am. Someone even went the extra mile to clean my inside windshield. Love that they were playing the 106 light FM radio station. Very friendly people and prices very reasonable.

The tire techs take the time to do the job right. Perfect balance every time !!!!!…read moreThey also do the job in a small amount of time.

I absolutely love these guys. I still have free services under my warranty at the dealership, and I…read morechoose to pay the guys at Mr. Tire instead of getting the services for free. Theyre personable, friendly, honest, they know me by name, and their techs/mechanics stop to talk to me before servicing my vehicle to find out what I'm experiencing first hand. Then they stop me after working on my car to update me personally. So we're in constant communication. They're respectful and helpful. As a woman, especially, I'm accustomed to shops trying to take advantage of the fact that I may have limited knowledge; but I've not experienced that here. I have several mechanics in my life that I consistently run the information by, and whom agree with the diagnosis that's provided and the suggested/performed work. Bottom line: I trust them. Hands down, my favorite shop.

Had brake inspection. Mechanic was super nice and said only rear brake shoes needed. Front desk guy…read moretalked to me like I was an idiot and tried to scare me into spending over $1500. They already over charged for the brake shoes so there's no way I was going to let him railroad me into things I didn't need. They did find a crack in one of the axle boots and front desk guy said that there was no way my car would pass the state inspection with it like that. I've never heard of any NC inspection station looking at the cv boots/axles when completing a required annual state inspection. When I got the cv axle replaced by my local mechanic, it was less than half of what they wanted to charge. That so called "free" brake system inspection isn't actually free folks! You're paying for it many times over with what they try to strong arm you into doing. And if you're a woman...you will be treated like you are a clueless moron. I may not be a man but I've done about 90% of my own vehicle repairs, by myself for 35 years. Hope you find this helpful when making the decision as to where to take your vehicle. God bless.

Went in with all my tire sensors working, left without any working. Also, i asked to just balance…read moreone set of tires and he did but charged for both sets being balanced. Didn't put any tire caps back on. Called to confront the situation and he was ride and couldn't explain to me how it happened. He hung up on me and couldnt own up to any mistakes.

Thought it was a great place, sev of the guys whom work in the back are super friendly an do a…read moregreat job, but the management out front allways complaining about there to busy to help out, come back another day, like if your were asking about a new set of tires i bet they wouldn't be so busy its all good , Allray is just a min away