On a recent road trip my car broke down on the highway about 20 miles from this Firestone location…read moreon a Saturday afternoon. I wanted to go to Firestone because I knew they would be open on Sunday so I called AAA and had my car towed to this location. When I arrived the man at the counter was super nice, he had my car assessed right away, and informed me they would have my car ready that same day. Absolutely amazing! I was only planning to be in Hickory overnight so I opted to leave my car overnight for pickup Sunday morning. They called me Saturday evening to let me know all was good and my car was ready. I picked my car up Sunday morning and there was a different guy at the counter. He was super nice and even showed me the bent pulley that caused my serpentine belt to remove itself. Nobody wants their car to break down, but thanks to this Firestone it was actually a great experience. I highly recommend this shop!

Took Tundra to have it serviced and tires rotated. Requested that the spare was also rotated in…read more After being flagged over by the technician and told the spare wasn't the same, I said, just to forget the rotation all together to the technician... When time came to pay, the disingenuous sales associate Jimmy insisted the rotation happened, which it did not. I was charged $275 (which included a 15% discount for using my Firestone card) for the oil change, and new filters, plus a tire rotation (which never happened) ?...They must be crazy!I was standing at the observation window during the service, precisely because I wanted to make sure my request was executed. Long story short, I believe Firestone is more concerned with servicing fleet vehicle it has contracts with, then servicing the local community. I will not ever go there again, and will discourage anyone I speak with about my experience, and to go elsewhere...Took my Lexus 470, which has similar oil capacity to Strickland brothers and was charged $90 (with a coupon)! that makes way more sense.

One of the best places for regular maintenance there is. They do good honest work, if it's…read moresomething they can't do they have great recommendations for other local businesses. Customer service is ultra high quality and they will always deliver excellent quality service! The store is clean and all of the employees are professional in appearance and integrity!

I've taken my car here on a few locations. Everytime, they're in a hurry. Always trying to make…read moreprofit by pushing car through with out looking at it properly. I was getting my tires rotated and balanced, oil change & I was told an hour, when it became 3 hours. They rush through their process. The attitude the owner gave me was very unprofessional. Don't waste your money here!

best in town . Best prices . Quickest turn around time .. you and your family will always be…read morewelcome and will leave happy . Best customer service. God bless !!

I will just state the facts and leave my opinion out. It's up to you if you would still want to do…read morebusiness with a place like this . I sent my 16 year old there to get a used tire . They put one on and only a couple hours later the tire blew( more like crumbled ) because it was dry rotted, while he was driving it. Luckily nobody was hurt , but check the comments for the picture, this could have went really really bad on the highway and with an inexperienced child driver. We called and they said they would absolutely not refund us or even give us half back but if they had the right size tire in stock they would give us a replacement but of course turned around and said they don't have that size tire. So basically we are out of luck.

Everyone was so professional, staff was friendly. Work was done in a timely fashion and done well…read more Would definitely recommend to anyone.

My wife came in for a regular oil change. Pierson got her in quickly. She was very appreciative of…read morethe snacks provided for our daughter. The technician noticed a few safety concerns on the vehicle, Kristin did a wonderful job explaining everything they found and nick even offered flexible finance options and even offer a ride home! I am so grateful to have a shop that values my families safety as much as I do, I would give more stars if I could. Love the new technology, it allows me to see what is going on with my vehicle without being underneath.

Fixed my car and gave me new oil but did not fix the relationship that was ruined at shake n dog.read more

I just went to get an oil change and inspection here. Inspection was 13.60 and was quick and easy,…read morebut they definitely tried to charge me 170 for an oil change. Bro said "it's gonna be a lot ", then his coworker told me "it'd be 103". He walks back in, quotes me for 170 because "it's a german car" (it's an 09 VW Jetta) and I told him no. They screw the oil cap back on, do the inspection, I roll out to Firestone next store and they're doing a full synthetic rn for 75. Definitely don't do an oil change here, bro was trynna commission max on me

Highly recommend !! Great service and very reasonable prices…read more Could even mount motorcycle tires at great price

Went to sigs to get two new tires for my truck. BRANDON SIGMON came to me and told me he broke off…read morea screw. When I went out to my truck I seen they didn't break a screw but busted the centers on the front. According to JAMIE , that was the only way to get the centers off. They didn't both to spray anything on them to help loosen just busted them. Saying that's all they could do. They tried to take the one center off by trying to loosen a fake lug. Not only did they bust the centers, Jamie cussed me and my wife, fu@k this and fu@k that he kept saying. As we was leaving he hollered have a MERRY FU@KING CHRISTMAS. WOW! This is the way Sigs does business. Tells customers to fu@k this and that. I paid $54? .00 for two tires and this is what I get. Never again will I return here for tires. I have bought tires from them for years only to be treated this badly. Who cusses their customers this way? Not only cussing but tearing up my stuff. I hope everyone reads this and sees it's not the place to go for tires. As far as I am concerned they should be shut down completely. No one should do business with them.

The best people, best prices and best service. Have been here many times over the years and are…read morevery grateful for Eddie and his team.

This review is long overdue. I have been with Alray for more than 15 years. I tend to be…read moreextremely skeptical when it comes to businesses, but when I do find one that is consistently dependable, I stay with them. Alray has always gone above and beyond in providing service from the very beginning. There have been numerous occasions over the years where they have simply taken care of some minor problem that my wife or I were experiencing. Eddie is knowledgeable, honest, friendly, professional, and is just a guy trying to make a living....not a killing. Their prices are extremely competitive. I have come to view Eddie as not just, "the guy I take my car to", but as a friend because he has EARNED my trust. In addition, they provide great service, they do everything they can to get you in as soon as possible. I strongly recommend Alray to anyone who needs minor automotive repairs. I am convinced that they are the best place in town.

Jacquelin is fantastic! Helped us out and even called a competitor when they couldn't help! We…read morebought a new tire and will be back soon for any other needs.

I made an appointment to have new tires put on my truck over the phone. I was told over the phone…read morethat my total would be 855 out the door. When someone tells me that to me that means after ALL charges that's the total, but when they told me the total it was 905. When i told them the quote over the phone they said that didn't include mounting balancing and tax. I have had a a lot of tires put in before and all other dealers tell you the installed price. So why would a company try to scam an extra 50 bucks from you just to get a bad review? While I was there they tried to convince an old lady that she needed a brake line fluid flus. Who the hell has ever even heard of that. Then the guy who is putting on my tires just leaves the shop right in the middle of the job on his little e bike and leaves me waiting there while he is off doing who knows what. WTF who does that? They told me my appointment was at 11 and finally after two hours I get to leave. If that's the shady way they do business than that was my last set of tires at Mavis. Do yourself a favor and go to Alray. Every time they tell me a price on tires that's what I pay. I'm pretty sure that's what people expect, you know doing what you say your going to do. Who would have thought that.