I highly recommend the Hometown Comfort Crew for all your needs! I have nothing but absolute praise…read morefor each and every one of them! From Cheryl, to Mike & Jake dealing with my frantic phone calls, and their making all the arrangements to get the new tank that Chad had recommended. And Adam and Jeff installing the tank like it was a piece of cake. They were all so professional & helpful in getting everything installed, connected, and filled. And all in plenty of time to get my furnace up and running for the bank appraisal. My deepest gratitude to all

bought out our old company Gayle's and without any call for problems on our end and having this…read moretank for many years and no noted problems they want to send out for inspection. ok fine. however with my leased tank she is telling me I pay for repairs! this tank has been here forever. but their company is not the only option in Johnson county. Silgas serves the west end of Bargersville by the utility grid station... fyi just saying for us definitely time for a switch when summer gas prices are here and tank is about empty. They are manipulating customers with their tactics. so when I said I wanted to hold off on inspection that might cost and just possibly switch co she was like well we own that tank so it would be removed. you know what the lease price is where they pay for tank (not homeowners side) repair and inspection....$1! yes $1! that women was playing games from premier ag. I am a social worker and a company who uses manipulation and business tricks with intimidating words will not be my service provider!

We recently purchased a home that uses a propane tank. This is a first for us, as we know nothing…read moreabout them. When we took over ownership of the home, we had Heyob come out. They topped off the tank, were very friendly, and educated us on it. This went a long way in giving us peace of mind and making us feel comfortable owning a propane tank. We recently got a fence installed at the property for our dogs, and they even came out to mark the gas line for us on very short notice. This was so very appreciated, and I wish every business cared about their customers like Heyob does.

If I could give zero stars, I would. Duncan Oil charged me for 200 gallons of propane, but my tank…read more-- which has a Duncan-installed remote monitor -- only reflected a 30% increase (roughly 150 gallons on a 500-gallon tank). When they contacted me in response to my email to discuss this discrepancy, I expected a professional conversation. Instead, I got attitude, excuses, and a dismissive rep who told me their own monitor might be wrong and his truck is right because it's inspected by the county once a year. So apparently, their technology is unreliable and customers are just supposed to accept whatever number they're billed for -- no transparency, no accountability, no respect. This company's customer service is unprofessional and arrogant. I'll be filing a formal dispute with my bank and reporting them to the BBB. If you value honesty, accuracy, and respectful communication, avoid Duncan Oil.

Today was special. Today, I visited Duncan Oil at 849…read moreFactory Road, Beavercreek, OH 45434. I only needed my 20 lb propane tank filled. The lady that came and took care of me was outstanding in every way. I have been going to this location for many years. It has always been an excellent experience. But today was special. Her actions in giving outstanding customer service reminded me of the old days. When businesses appreciated the customer. Duncan Oil has always operated this way. I think I had forgotten how good it feels to be an appreciated customer. Thank you for being there today, and making this visit memorable. Randy.

Literally the worst customer service I have ever received from a company. Twice my husband and I ha…read moree ordered propane from this company, prepaid. Then weeks later we get a "balance forward" bill due to errors on their part as a company. They admitted it both times it was an error of their own employee and offered zero solutions to try and make it right.

From the owner: Murphy's Gas Co. Inc. is one of the most trusted propane suppliers in Harrison, OH, serving…read moreresidential and commercial customers with reliable liquid propane delivery, tank installation, automatic refills, and system inspections. With over 45 years of experience, the company offers personalized service that national brands often cannot match, including scheduled deliveries tailored to each customer's usage. Homes, farms, restaurants, and businesses across southwestern Ohio count on Murphy's Gas Co. Inc. for safe, dependable fuel supply year-round. Contact Murphy's Gas Co. Inc. today to set up a delivery schedule that works for you.

There must be a way to resolve the problems with this company. I also am a victim of them taking my…read moremoney and not receiving fuel delivery. Phone calls are a joke! Phone answerers have no idea how to resolve problems and can't even speak intelligible English! Anyone have an answer?

The price of propane is outrageous. My wife and I just bought a mobile home that was already set up…read morefor AmeriGas. We pay over $400 a month for propane. This is the first time we've ever had to use it and it will be the last. We were getting low last week so we called for a fill up. We were told it would cost an additional $300 to have it delivered the next day. Even though we were astounded by that price, we agreed because we needed the propane. The following day we had an ice/snow storm and they decided they weren't going to deliver anything until Sunday, which was about 4 days away. Sunday came and nobody showed, so we called only to find out they're closed on Sunday. Monday came and we called and were told it would be out as soon as possible as we were put on an emergency list because we were out and it's very cold outside. At night it's dropping down to 10 degrees. Today they were supposed to come out, but my wife got a message from them saying because we owe them money the driver decided to not bring us propane. We set up a payment plan to get our astronomical bill paid off easier and because of that we aren't allowed to get propane until it's paid off. Then we were told the district manager made that decision. So we were told multiple times we would get a delivery, and that it was even an "emergency" and then they decided to not bring us any propane. Just let us freeze. That's awesome. I will never have propane again, and I damn sure will never go through AmeriGas for anything, ever again.

I have ordered from Red Hot multiple times. Each time, I've priced elsewhere and I cannot believe…read morethe ridiculous hoops others propane companies make you jump through to become a customer or even find out their rates - they're also usually much higher than Red Hot too. Red Hot makes it super simple with upfront pricing and policies. No circus acts here. Their customer service is professional and friendly. Don't bother with anyone else. Highly recommend. I won't be calling anyone else next time.

Being sick on Christmas Eve and out of propane. Thank you so much to Kevin for coming right out…read moreand filling out tank. You guys are always available when we need you. Thank you again.

I called to let them know I was going to OSU for cancer surgery not to deliver anymore till I let…read morethem know. While I was gone, they delivered anyhow which I had no problem really if I lived. I get home and have late fees after late fees. I called hem and basically, they said sorry about your luck. Well, I all going to sell my house at some point and the tank will stay here. Sorry about your luck. If I could give them minus 1000 stars I would. I have ALWAYS paid my bills on time but if I'm not here than that isn't possible.

Prices are much, much higher than others in NW Ohio. We left Earhart/Superior propane opting for a…read morecompany with 10$ year rental fee and propane 35 cents less per gallon. We have had nothing but excellent servicefrom new company. Feel foolish for having stayed with a rip off company for so long. I suggest you look around, you can do better!

Do not do business with this company! They start out competitive then raise the prices to 2 or 3…read moretimes that of their competitors. When you finally switch providers, they charge you to get their tank off your property. Use literally anyone else.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.