CRUNCHY RICE, CHICKEN FINGERS WITH SEAMS, EGG ROLLS NOT TIGHTLY WRAPPED. was not my first time there but definitely my last time only thing good this time was the boneless spare ribs Presentation means something especially if one is paying for their food to be prepared read more

Good, cheap, and fast. What more can you ask for in a Chinese restaurant.

OMG !!!! The best Chinese food ever. The food portions are great and the price is just right. This is always my 1st stop when Im in town visiting friends and family. I only wish Wong Wok was in Atlanta, GA. read more

Not bad for a Chinese restaurant so far from Chinatown! Their chow fun was pretty close to the real thing, and the portion was big enough to last me days (I'm a fan of having/ eating leftovers). It did take close to forever for the food to come out, but if ever I crave Chinese food while around Springfield, I definitely won't hesitate to drop by Wong Wok. read more

After a nice renovation, the food is on par with most Chinese restaurants in the area. However, their orange chicken uses white meat and are adult sizes. It isn't the everyday orange chicken you would get from a Chinese buffet or takeout. I normally do takeout orders and this restaurant is convenient. I was skeptical after the shutdown, but it seems to have improved. read more

I never want to dislike a restaurant, but with Wong Wok it's just so very easy. The crab rangoon are not good. They have a burnt taste and, maybe I'm in the minority that prefer crab rangoon to have a sweet note, but I found these to be on the bitter side. The chicken fingers, same burnt taste, and over cooked in general. The breading crumbled as I bit into it because it was so over cooked. Their lo mein noodles are terrible, and very salty. Finally, the general tso's was good, although I'm convince I got tangerine chicken. Whatever it was, that was actually good. I don't think I'll go back. read more

Very Americanized food, but excellent value- the portions are huge! This restaurant mostly does take-out business, I've never actually eaten at the restaurant. The lady at the front desk is brusque but efficient, food is ready in no time. I recommend the curry noodles, and anything typical of Americanized Cantonese food... I wouldn't order the Szechuan stuff. read more

Do not ever believe negative reviews. This is the best place to get Chinese food in Springfield. I moved to LA and have to get it every time i come home!! read more

I have been a fan of Wong Woks food for years. It is always very tasty Americanized Chinese food with great prices and large portions. Tonight I was disappointed by two things: cleanliness and the bill. The dining room really needs to be cleaned (railings & walls are quite dingy now). And the waitress tried to slip a tip in on my bill without me noticing in hopes that I would tip again in top of it. Then lied about it. Will definitely go back for the food but am a little more wary now. read more

If you have a bottomless pit for a stomach, also known as an iron gut then this place is for you. For me personally I really do enjoy Chinese food. This place is awful. The food is absolutely terrible and I gave it multiple attempts. I would never recommend this place but that's just my opinion. read more

Surprised to see some less that favorable reviews, We have gone here for years and have almost always had consistently excellent food at a fair price. People complained that it was overpriced but I don't see that at all. The quality is excellent with fair prices. I have had lousy Chinese food elsewhere but NEVER here. You might be able to find better, but you will pay more to get it. Perfect place for me, not high end, just excellent! read more

The food at the Sumner Ave location has gone down hill. Rumer had it that the cook went to the Berkshire Ave location. I decided to try that location. Sure enough the food was really good. The lady that passed away that used to hostess at Sumner Ave was really on spot. The guy who took her place is rude. But my problem is solved and I now go to Berkshire Ave. read more

Hands down the best chinese food I've ever had! Great portion size for the price & very friendly service.

Some of the best chinese food in wmass. Wong wok serves larges portions at a reasonable price. The biggest strength is their consistency. Over the years the quality of the food has stayed the same, its nice to know that your order will live up to the last order. read more

Quick. Dirty Chinese food gets the job done. Got the number 15 dinner. It was great portions are larger than avg.

Great value as you get a ton of food in the combos. It is good but not the absolute best in the area.

Best Chinese in Springfield. They give you huge portions and cheap pricing! what more can you ask for? Also a great place to sit with friends. read more

This is the best take-out Chinese place that I've found in my 4 years in Springfield. I've never dined in the restaurant, and echo the sentiments I've read in other reviews about allowing extra time to pick-up your order during busy periods. The portions are very large, similar in size (and quality) to Foodworks (Worcester) and Charlton Chinese Take-out for those from Central MA. Great bang-for-the-buck. read more

Went there the other day for some lunch to go, ordered chicken fingers, and there Szechuan pork and cabbage soup, picked the food up and brought it home, the chicken fingers were ice cold, and hard as rocks, they had to be old, or pre-cooked, I couldn't even eat them, now the soup, it was hot, but the vegetables, were raw and to hard to eat, its like they threw the vegetables in the broth without cooking them, do yourself a favor and skip this place, there are plenty of better Chinese restaurants around, 2 stars is being generous. read more

I called to order chicken lo main a small ate for $5.50 to be delivered and was given a different number, I reached a different company that was delivering for them and was told they had an $8 minimum so I added an egg roll for $2.50. after that I was told the total which was $15.50 because deliver was $3.50 plus $1 card charge plus tip and tax. I'll rather drive 1 min to restaurant and save $10 read more

Way too expensive. I ordered General Tsaos chicken twice now and both times they have given me sesame chicken instead. So a general tsaos chicken with rice and an egg roll is $17. Not worth it and never going back to this craphole. read more

Smelled like bleach when you first walk it. Ordered a #16 chicken with broccoli, chicken fingers and pork fried rice. Rice was edible but the chicken with broccoli tastes like cough syrup. Ick. The chicken fingers were dry and the breading was too sweet. Not eating here again. read more

Huge Fan of the Won Wok! In My opinion probably the best Chinese food in the area. Huge portions! Always Fresh. Never had a bad experience here. read more

I grew up eating Wong Wok, it was always delicious but it's very very heavy and greasy., more so than other Chinese food I have had. Which if that is what you are looking for, because sometimes you want that greasy yummy deliciousness, than you come to the right place. If you are looking for something lighter this probably isn't the place for you. They are also very very generous with their portions, you get a lot of food for your money. read more

This place used to be great back in the day. I decided to give it a try after recent renovations, because there was a video on masslive of mice being in there... But I digress. The general tso' s was like soggy chicken fingers soaked in "duck sauce" and ketchup ( which is not too uncommon for the restaurants in the area). I think they are racist for thinking round eyes don't know better. This is really freakin' far from szechuan cooking. It's too damn sweet, with no crunch, or spice. F this place. F it right in the A. read more

We ordered a variety of items off the menu, from dumplings to chicken fingers to dinner combos. 5 people all said, "Never again. Horrible quality for the money." Dinner Combos: #7 Fried Shrimp, Boneless Spare Ribs, Eggroll, Chicken Wings, Rice - came with 2 shrimp, a very small BSR, a very greasy eggroll, wings and a TON of rice. #9 Beef Teriyaki, Chicken Fingers, Pork Fried Rice - The beef was undercooked in the middle and crispy on the edges. The chicken fingers were mostly breading and very greasy, again a TON of rice. #11 Beef with Broccoli, chicken wings, pork fried rice - Not brown gravy broccoli beef, it was a red color and had a hint of sweet and sour. Chicken wings, and a TON of rice. #15 General Chings Chicken, Chicken Wings, Pork Fried Rice - The general chings wasn't spicy at all, it was very sweet. Tasted more like orange chicken than anything else. chicken wings, TON of rice. The steamed dumplings were ok, it's the only thing that most of it got eaten. The crab rangoon tasted like cream cheese, no crab flavor. We also ordered a half side of chicken fingers for our son that we didn't receive. I'd like to leave input on the wings but none of us ate them. Also, there are 2 menus posted online. Go by the one with higher prices. We expected a $50 bill and paid $70. read more

Out of all the chinese restaurants my family has tried for takeout this is by far our favorite. The food is great, not too greasy, very flavorful and great quality. I love the shrimp and chicken and they use big shrimp not those super tiny ones that most places use. Best chinese take out in the area!!! read more

I've been a fan of Wong Wok since it opened. Anyone remember the sign slipup outside when it first opened? They had it say WONG KOK instead of Wong Wok? Always will be a part of my funny memories. :) I think this is a great Chinese food place, and it is my favorite in the area. Years ago it would have been Joy of the Wok (Boston Rd.). Ginger Blossom is a close second to Wong Wok now. I second what one person wrote about the tall, dark haired woman who works the front desk. She's been there since the beginning and is always a little rude and her attitude is off. Makes me wonder, does she own this place? She's always there and despite people voicing their complaints (here), she's still there. Anyway, you get big portions, love their pork fried rice! Whenever I go it's rarely busy, and there's always one person working the floor, busy or not. Two if it's REALLY busy. I'm a fan of this place, though, for sure. read more

I have eaten here countless times over the years and I used to love their food. But I can't say that anymore especially not recently. I ordered there just last night through delivery express and I was so disappointed eating my food. I ordered the pu pu platter with chicken fingers, veggie lo mein, crab Rangoon and extra duck sauce. My veggie lo mein had no veggies in it. A few pieces of broccoli and what looked like the skin of a green onion. Seriously? My crab Rangoon had no crab. It was literally fried cream cheese. And this is how it is all the time, not even bother to put at least imitation crab meat in there. On top of that it's so bland. There's absolutely no seasoning apart from the taste of it being fried in oil. The chicken wings were okay but tough to bite into. My beef teriyaki was burned on the edges, but luckily I happen to like mine that way. The chicken fingers were pathetic. It was a half inch in diameter strip of chicken surrounded by another half inch thick shell of breading. Again, bland. The egg roll was fried cabbage and it was bland and overcooked. I'm so disappointed and upset I spent money on this place. The only reason I give this place two stars is because they are awesome with the duck sauce. They give you tons! read more

I would never eat inside here but to take home it's literally the best Chinese in ct or mass and you get tons of food for a good price. Their cold sesame noodles rule and I appreciate that they carry veggie dumplings because most places only offer the nasty pork ones. Try them out! read more

Taste just like any other chinese food restaurant. Good part is the portions are big. Always ordered their chicken fingers and dumplings. They will give you so much your bag will over flow. read more

Been a guest to Wong Wok twice within -2-months & past. Atmosphere, Decoration of Wong Wok relaxing. Courteness of employees, excellent. Lo Mein is slightly salty & dry. Rice seems a bit dry. Appetizers -Deserve a-9-. read more

I used to go there with my mother years ago but went recently and was not impressed. They let the place go. It looked a bit run down but I gave it a shot because their food has always been great. I ordered the PU PU PLATTER for 2. They apparently stopped giving you a whole piece of shrimp. They now give half of it wrapped in egg roll wrap. They used to give you jumbo shrimp breaded and deep fried. It also used to be deveined but apparently they stopped doing that too. The meat was clearly reheated. The spare ribs were so hard that I kids wouldn't even touch them which is unusual since they eat everything.I decided it was time to go and There was a ton of food left over so we decide to take it to go being that I paid for it. Imagine my surprise when my eldest daughter later on in the evening wanted some of the rice left over and we find that we only had a tiny box. Where the hell did our food go that they were suppose to box up.?!!! I paid for that food so when I take it to go, I should trust that I would get all of it! I had so much rice left over so if you still wanna eat here then remember if you ask for the food to go. open the bag right then and there and stay away from the shrimp and ribs. read more

Love eating here they have the best food in particular. The only place I know that doesn't need extra soy sauce in rice or losing mein

I love this place. For some reason we always get takeout, we do dine in but not too often. Wait staff is very nice.

So I went to check out Wong Wok because there were so many great reviews on here. General's Chicken is my FAVORITE so I was excited to try 'the best in the valley'. Not only is this chicken not spicy at all, I think they might have actually given me sesame chicken. Kind of a bummer. I also got a large order of Chicken Lo Mein. The noodles are dry and they are VERY garlic-y. I paid about $20 bucks for a large order of each. The portion sizes are big...that's for sure. The chicken is great quality... really big chunks of white meat chicken. Definitely the best quality chicken for the 'general chings', but like i said, no spice to it at all. It's sweet. Probably wouldn't drive all the way back there, but i'm glad I took a ride to try it out. read more