Great Knowledgeable and Friendly Neurologist Physicians and Staff. Dr. Huidy Shu and his staff are…read moreAwesome and very helpful. I been coming here for awhile now and my experience has always been nice. If you need to see a Neurologist I recommend you make an appointment or get an referral from your PCP to see them. They are conveniently located in Aiea at Pali Momi Medical Center on the Clinic side. They are on the 6 th floor

This clinic is messed up. Their website said, they acceptED Quest but when we got there with MY OWN…read moreAPPOINTMENT SET UP. I checked in and got denied because of my insurance! Heartless workers, I had to go to the emergency room to get help for my baby. YOU GUYS ARE MESSED UP. I HATE THIS COMPANY!

This Review is WAY OVERDUE! On Feb. 2nd, my son was admitted…read morefrom the ER to the 5th floor. There he received excellent treatment! His nurse, Matt, was absolutely great! He was responsive and very caring. My son felt safe with him. The night nurse, Cliff, was also very good too! Case managers, Beth and Tainika, kept our family up-to-date with our son's status. My son still has a slight yellow tinge to his skin, but he is stable and getting stronger thanks to the great care provided by the wonderful Pali Momi staff of doctors and nurses! Mahalo!

It's very difficult to rate Pali Momi because I feel that overall, their ER services and lab are…read morethe BEST on all of Oahu and the best hospital out of most of the hospitals I've been to in the mainland while my spouse was in the military. I would love them just because of their ER. If I were to move to Kahala, Kailua or Waianae, I would still drive to their ER in the dead of night over any other ER (if I could). I have never in my life described an ER visit as a service, but when I go to Pali Momi, it feels like a service. Like GREAT service for the money you're paying. I'm being catered to even when I have to wait a little for the Dr, the ER STAFF just feels like an ELEVATED level of care and not unprofessional or ratchet like other ER staff from other hospitals I've been to. The wait time here is always the shortest of any other ER we have gone to for other people. You won't catch the staff talking loudly or badly about a patient (had that happen at Castle ER). This ER will have have short, low murmured, light interactions and even when they're updating the next crew on patients before leaving - they are actually very discreet. With their ER, the staff station is just a comfortable or soothing buzz in the background and not like other ERs where people are talking loudly, yelling or laughing over each other while someone's in excruciating pain just a few feet away. I love how their ER has grown and how Pali Momi has UTILIZED their space on the first floor to make more rooms for the ER so that patients are not waiting long outside. That alone also adds to you feeling like they make efforts and give a damn about the service they provide. Whether you end up in one of the makeshift rooms at the back, I feel like they know how patients feel - once I'm inside - mentally I already feel a little better because I'm one step closer to being seen. The next step is waiting outside to be called and then when you're called they take you in to your room or space. You wait for the Dr., see the Dr, they do what needs to be done, then you either wait to be transferred to a room upstairs or wait for your papers and the nurse or doctor to speak about what you need to do once home or when you get your meds. This ER will CALL YOU shortly after your visit to FOLLOW UP on how you're doing. This is great! Anyway, let's talk about the service of their upstairs staff if you have to stay in the hospital. 1- This hospital is a lot cleaner compared to other hospitals, Queens in town and Straub on King st, but it could still be better. My mom had to stop a maid because she used the SAME flannel that she wiped the room with to wipe the bathroom and SINK!! The sink that nurses put the bottles on for the patient's water flushes for their feeding line or that patients themselves use. And if someone is in the room, they won't come all the way in to mop. I know they probably are just trying not to intrude but pls come in anyway to make sure the room is clean. If someone says they don't want it, fine but some people will appreciate it being cleaned thoroughly even if they're there. 2. The staffs upstairs are mostly great. You do have some very good nurses here, but I've encountered the same male nurse who walked in twice and almost use the SAME gloves he's had from visiting other patients. This is unacceptable as that's how OUTBREAKS happen. Your hospital has an awesome reputation, but that small carelessness from one person can ruin that. 3. Please please for the love of god, change or get a refund from the contractor that provides the sheets. I've been there a few times recently again and each time, the bed sheets do NOT FIT the beds! Please get bigger sheets that won't shrink in the dryer. I feel so bad for the CNAs and nurses when I help change my loved one's bed sheets and it doesn't even fit. To the point where the patient becomes uncomfortable due to the sheet bending the mattress inwards. I hope if we have another stay, that all the too small sheets have been replaced. 4. Keep up the great work. Your lab is very good at drawing blood and putting in IV lines for hard cases. We appreciate that so much. 5. Your insurance ladies are so polite when coming to ask for that and getting it done so we don't have to worry about it. I like that they will come to the patient to complete their paperwork or return their things so the patient doesn't have to come to them if they're unable to. 6. Shout out to your cafeteria. The staff in there is so efficient and kind. The place is clean and comfortable with plenty of seating.

So far, no complaints. I just started seeing Dr Anderson with the Inspire Sleep Apnea Rep. Today…read morewas my second appointment. I was the first Kaiser patient to get the Inspire device installed, in May 2024. I switched jobs and my company only offers HMSA, so I needed to find a new doctor. Dr Anderson has many Inspire patients, so I am hopeful that we will find the right setting for me soon. Having sleep apnea is not fun.

Had several visits with Dr. Kim. She was informative snd checked for symptoms with each visit…read more She's very personable and informative. Explains options clearly and lets you decide what's best for you. She's a keeper. I like that their mobile contact is versatile for appointments, changes, etc. You can text them simply without having to call or hold, etc.

Let's not over think it…read more.. Located in the Palma building which is located to the left of the main hospital building I made an appointment for mom with her latest complaint and was referred to a Neurologist and got a call once approved and was a delight to make arrangements with as they also have a Japanese translator which came in extremely convenient as I couldn't do the paperwork for mom this time around since it was description of symptoms in the last six months which is an extreme detailed lists for every part of the body. The translator was amazing helping her as it's something that she only can describe even with the translator she still had difficulty needing further descriptions...nothing can relate the quality care that they provide which is very comforting and hoping to get answers here is priceless. No validation for parking it's $4 for 2 hours and valet is $9. Thank you!

This is the second Neurology Dept. I have visited in Honolulu. It was a difference like night and…read moreday. Straub's employees were knowledgeable, helpful, and patient. It was refreshing after dealing with frustration in the previous office. If you need a neurologist, Straub is the place to go.

I highly recommend Dr. Kevin Kimata. He is a very caring and knowledgeable neurologist. After…read moremore than 40 years of daily headaches, Dr. Kimata was able to significantly reduce my headaches and reduce my medications. Dr. Kimata is the only doctor who has been able to get my headaches under control. In addition, his staff are all friendly and helpful.

Most specialist you need to be referred to by your doctor, so I was referred to Dr Kimata. His…read moreoffice is located in the Kuakini Medical Building next to the hospital. His office staff is not very friendly and co-payments are due at time of visit. Most times the wait is not more than 10 minutes to get in the exam room. Dr Kimata is not personable, so don't except a smile from him, but I say he is very knowledgeable in what he does. Ask all the questions you have and he will give you all your answers. Schedule your appointment when he tells you for your follow up because it's hard to get an appointment with him if you don't. Seeing a specialist is a hard thing to do these days in Hawaii!

I think Dr. Shimamoto is a very good neurologist. If I was only rating him, I would give him a…read morehigher rating. However, I am rating my "experienceʻ which includes him, his staff, and the customer service I received. He did a thorough exam and asked me a LOT of questions about my condition. He ordered appropriate imaging. His office staff are pleasant, but not efficient. The phones go to VM from about noon on and you cannot leave a message - you have to keep calling and calling. He has a patient portal, but one of his staff said they donʻt look at it. There wasnʻt anything definitive shown on the imaging and Dr. S didnʻt offer much advice except donʻt bend backward and donʻt pick up anything heavy; I already knew this. I had to request physical therapy - he seemed reluctant and said most patients donʻt do the PT at home. Well, I always do. So, he told the staff to send a prescription for PT to my PT clinic. Later, the PT staff requested an additional Rx from Dr. S so they could help me with balance issues. After 3 faxed requests from the PT clinic, and numerous phone calls from me, we both gave up after 2 weeks and I asked my PCP for the additional Rx...which she did that day. At one point during the 3 attempts to get that additional Rx, the staff told me the PT request was "on his desk." That was 8 days after the PT clinic had sent it, and the second request. I had a post-PT appt. with Dr. S. I mentioned the difficulty in contacting his office and the problem with the PT prescription. His answer was that he is short-staffed. Maybe he should spend some time rectifying that - his business would be so much better. A competent, caring doctor stuck in an incompetent, non-caring environment. Usually itʻs the other way around.

Dr. Shimamoto is a great and knowledgeable doctor. Has over 20+ years of experience. His office…read morestaff (at least as of this writing) are very nice and patient. Dr. Shimamoto has very good bedside manner and is as local as doctors can get. Very soft spoken and listens to your every concern. If you have issues he'll explain to you what may be causing the issue in layman's terms. Location is a bit clunky and the parking is a bit hefty ($1.50 every 30 minutes with validation) but he's worth visiting. He's part of a group called Neurology Associates but my PCP recommended him in particular. Now I see why. Just a heads up - they charge 5% extra for credit card payment, so if you're on a flex plan and you want to use your flex plan card you will have to wait to be billed, but that's just a minor inconvenience. If you're looking for someone who will treat you with care and attention, go to this doctor for your neurology needs.

Extremely frustrating experience with Central Oahu Physical Therapy in Aiea…read more When Central Oahu Physical Therapy received my referral for lumbar pain, I waited an entire month just to begin treatment. I was scheduled for four weekly sessions, with my final appointment on 3/31/2026, where the physical therapist was supposed to evaluate whether I needed continued care. However, it makes no logical sense to have an evaluation when there are no further appointments available with the same physical therapist until May -- over a month away. This completely defeats the purpose of the evaluation and continuity of care. I spoke with the telephone receptionist, who also acts as the office manager. Her primary role is reception, yet she presented herself as if she were a decision maker. When I asked to have the owners call me, I was told to look them up on the website. She is not an owner and cannot make final decisions. The owners never called me. Instead, Physical Therapist Erin deNeeve Baum, an employee of Central Oahu Physical Therapy, called and left a message. I chose not to return the call because I did not want to speak with her. Oahu is a very small business community, and in a situation like this, a professional and concerned owner would have made a courtesy call. That did not happen. This office appears to have a serious breakdown in communication between the physical therapists and the front office. Rather than coordinated patient care, it feels like a system where patients are moved through a set number of visits without clear follow-through or continuity. It gives the impression that the focus is on bringing in more patients and generating revenue rather than providing effective, continuous care After four visits -- the first being mostly measurements and only three visits with minimal exercises -- I am still not better. Quite frankly, this was a waste of time. A friend shared exercises given by her own physical therapist that have been more helpful. Also, with today's technology, you would expect more modern patient support. Instead of printed paper exercise sheets, there should be access to a digital platform with guided videos and progress tracking. These types of exercises are easily found online, which makes the lack of added value from this office even more disappointing. If you are considering physical therapy, do your research and look elsewhere. Based on my experience, I would strongly caution against choosing Central Oahu Physical Therapy. You may end up frustrated, delayed in your care, and no better off than when you started. Patients deserve far better.

I've been going here about twice a week for a couple months and it's probably the best physical…read moretherapy I've been to (I've gone to PT twice before at other places). Erin is very attentive and molds my exercises to fit my needs perfectly. Jessie and Pukana at the front desk are also like the nicest I've ever experienced. I really feel welcome and cared for every time I go to my appointments.

I have decided to write this review because you never know when you will need a brain surgeon. My…read morehopes in sharing my experience is that it will lessen the fears of anyone newly diagnosed with a brain tumor. You can survive and recover, it isn't an automatic death sentence. So please stay strong! You will get through it. Dr. Leon Liem is the best. I was diagnosed with an inoperable brain tumor after a fall while practicing softball with my daughters at age 33. A quick trip to the ER revealed no concussion but the Doctor asked if I knew about the brain tumor?? WHAT? Turns out I have a genetic meningioma, He informed me that it was inoperable and would really start giving me problems in my forties. He was right, the headaches and brain swelling gradually worsened to the point that I would end up on bed rest to prevent seizures/death while awaiting gamma knife surgery at 43 years old. I met with Dr. Liem after asking my oncologist to refer me to the best neurosurgeon in Honolulu. Dr. Liem is brilliant, confident and always professional. The surgery was done on 07/10/14. Although, I had an adverse reaction that required further treatment and hospitalization, I am happy to report that we have been able to control the growth of the tumor. Furthermore, I have made a complete recovery from the procedure and stabilized the tumor. The cost of the procedure was a total of $2686.21 and was covered by my medicare. Thanks to the amazing advances in modern medicine and Dr. Liem. I beat Stage III Triple Negative Breast Cancer and an Inoperable Brain Tumor. I will be forever grateful to Dr. Liem and his team. Thank you from the bottom of my heart.

Dr. Liem is great!!! However, the staff is so inefficient, doesn't return calls, and avoid giving…read moreyou an appointment. I had to take my son to the ER, and the ER doctor called Dr. Liem, who had to apologize for his staff, and wanted to see my son in his office, not the ER!

Neurology appointment in Waipahu, Oahu, Hawaii…read more.. When I took my cousin for his Disability Determination appointment, the doctor (Dr. Aaron) recommended that my cousin get a neuropsych evaluation. I told my cousin's PCP (primary care provider) that Dr. Aaron recommended that cousin should see a neurologist. The PCP's nurse made the appointment with Dr. Ray Romero. Located in the same Plaza as Fratelli Express, Dr. Romero's old-school office has a free shared parking lot. We walked in, took a seat, and filled out 4 pages of paperwork. Soon after, the receptionist weighed my cousin, took his vital signs, and showed us to the exam room. The first round of questions came from a Medical Student that Dr. Romero was mentoring. She was quite thorough... and so was Dr. Romero when he entered the room. I liked him. He has a good nature about him. After an assessment, cousin was scheduled for an EEG and a follow-up appointment for the results. We're looking forward to returning!

An employee staff Cory I think is her name was the worst customer service person I ever spoke to…read more at this office. Very rude, yelling and refusend to follow Up on medical documents. I hardly said anything and she started raising her voice at me and won't give me a chance to explain wha I need done. Pretty soon I'm going to sue this clinic for neglecting their patients.

I am finally taking the time to set up medical care... After searching BCBS and HMSA's websites I…read morefound Neurology Associates and was able to make an appointment with Dr. Hirota within a reasonable time frame. I am used to my doctor's office on the mainland which has a large waiting room and high-tech offices. This is an older office with a small waiting room. The office staff here is AMAZING!! I recently started a new job and have insurance from two companies making billing a bit challenging. They have worked with me to ensure that all of my appointments and procedures are covered! Before I met Dr. Hirota I was examined by a Med student, she was fantastic. She was very thorough in her exam. After she finished she left the room and spoke with the doctor he then came in and did the same examine just a little quicker. He paid careful attention to my questions and concerns. Don't forget you parking ticket for validation and give yourself extra time for the elevators.

Dr. Terry Shimamoto is working with me to deal with years of daily migraine agony. If you've…read moresuffered from migraines, you know how invaluable this service alone is. But in addition to being competent, Dr. Shimamoto listens, he's friendly, and he returns calls promptly. What more could you ask for in a specialist? (OK, a migraine cure, but realistically . . . )