Let's not over think it…read more.. Located in the Palma building which is located to the left of the main hospital building I made an appointment for mom with her latest complaint and was referred to a Neurologist and got a call once approved and was a delight to make arrangements with as they also have a Japanese translator which came in extremely convenient as I couldn't do the paperwork for mom this time around since it was description of symptoms in the last six months which is an extreme detailed lists for every part of the body. The translator was amazing helping her as it's something that she only can describe even with the translator she still had difficulty needing further descriptions...nothing can relate the quality care that they provide which is very comforting and hoping to get answers here is priceless. No validation for parking it's $4 for 2 hours and valet is $9. Thank you!

This is the second Neurology Dept. I have visited in Honolulu. It was a difference like night and…read moreday. Straub's employees were knowledgeable, helpful, and patient. It was refreshing after dealing with frustration in the previous office. If you need a neurologist, Straub is the place to go.

I think Dr. Shimamoto is a very good neurologist. If I was only rating him, I would give him a…read morehigher rating. However, I am rating my "experienceʻ which includes him, his staff, and the customer service I received. He did a thorough exam and asked me a LOT of questions about my condition. He ordered appropriate imaging. His office staff are pleasant, but not efficient. The phones go to VM from about noon on and you cannot leave a message - you have to keep calling and calling. He has a patient portal, but one of his staff said they donʻt look at it. There wasnʻt anything definitive shown on the imaging and Dr. S didnʻt offer much advice except donʻt bend backward and donʻt pick up anything heavy; I already knew this. I had to request physical therapy - he seemed reluctant and said most patients donʻt do the PT at home. Well, I always do. So, he told the staff to send a prescription for PT to my PT clinic. Later, the PT staff requested an additional Rx from Dr. S so they could help me with balance issues. After 3 faxed requests from the PT clinic, and numerous phone calls from me, we both gave up after 2 weeks and I asked my PCP for the additional Rx...which she did that day. At one point during the 3 attempts to get that additional Rx, the staff told me the PT request was "on his desk." That was 8 days after the PT clinic had sent it, and the second request. I had a post-PT appt. with Dr. S. I mentioned the difficulty in contacting his office and the problem with the PT prescription. His answer was that he is short-staffed. Maybe he should spend some time rectifying that - his business would be so much better. A competent, caring doctor stuck in an incompetent, non-caring environment. Usually itʻs the other way around.

Dr. Shimamoto is a great and knowledgeable doctor. Has over 20+ years of experience. His office…read morestaff (at least as of this writing) are very nice and patient. Dr. Shimamoto has very good bedside manner and is as local as doctors can get. Very soft spoken and listens to your every concern. If you have issues he'll explain to you what may be causing the issue in layman's terms. Location is a bit clunky and the parking is a bit hefty ($1.50 every 30 minutes with validation) but he's worth visiting. He's part of a group called Neurology Associates but my PCP recommended him in particular. Now I see why. Just a heads up - they charge 5% extra for credit card payment, so if you're on a flex plan and you want to use your flex plan card you will have to wait to be billed, but that's just a minor inconvenience. If you're looking for someone who will treat you with care and attention, go to this doctor for your neurology needs.

So far, no complaints. I just started seeing Dr Anderson with the Inspire Sleep Apnea Rep. Today…read morewas my second appointment. I was the first Kaiser patient to get the Inspire device installed, in May 2024. I switched jobs and my company only offers HMSA, so I needed to find a new doctor. Dr Anderson has many Inspire patients, so I am hopeful that we will find the right setting for me soon. Having sleep apnea is not fun.

Had several visits with Dr. Kim. She was informative snd checked for symptoms with each visit…read more She's very personable and informative. Explains options clearly and lets you decide what's best for you. She's a keeper. I like that their mobile contact is versatile for appointments, changes, etc. You can text them simply without having to call or hold, etc.

Everything is excellent! He has not only professional knowledge but also a kind and humble…read morepersonality. The staff are courteous, friendly, and knowledgeable.

I absolutely love Dr Keith Abe!!…read more Our baby was born with port wine stain birthmark so we had to make an appointment with a Neurologist and our babys PCP highly recommended Dr Abe, and I can see why!! Location: Dr Keith Abe's office is located in Hale Pawa'a. Fairly new medical building on the corner of Beretania and Keeaumoku St. To enter this building you want to be in the far left hand lane coming down Beretania, and its going to be right before the left turn to go on to Keeaumoku St. Parking: Is a bit of a tight garage, so don't bring your super lifted vehicles. We kept our ticket with us and they validated our parking in the office. I believe we were here maybe an hour or more and didn't pay more than $2 with our validation. Definitely cheap for downtown!! Office: Is beautiful, lovely view of our concrete jungle Honolulu. Seating is wonderful open airy, not stuffy and on top of each other like some offices. It is definitely a large office. Wonderful area for the kids to watch shows, or play with toys. Beautiful book selection as well. Front Desk: The office staff are absolutely sensational!! They all, each and every one there, you can tell love their job!! It shows in their happy faces, how wonderful they handle all patients, families, etc. I wanted to fill out the new patient paperwork prior to my visit so I called the day before and they happily emailed it to me. Which is essential when bringing in children to the doctors office!! Its hard holding a baby and a pen at the same time Some offices wont send you the paperwork prior, which is why I love the staff here. They are warm, inviting like a family!! Dr Abe: is amazing!! You can see he has a true passion for what he does. It shines through, his persona was amazing. Our baby (like most) is really clingy and doesn't take to new people, let alone doctors too nicely. But she was happy as pie the entire visit. Dr was very patient, which is not what I typically expect of specialists. But he was informative, discussed some plans of actions, but ultimately left the ball in our court! Definitely not used to that in a doctor office which was extremely refreshing and made me a truly happy mommy. His true aloha spirit is present, and I would highly recommend him for anyone who needs to see him!! A++++++++

I highly recommend Dr. Kevin Kimata. He is a very caring and knowledgeable neurologist. After…read moremore than 40 years of daily headaches, Dr. Kimata was able to significantly reduce my headaches and reduce my medications. Dr. Kimata is the only doctor who has been able to get my headaches under control. In addition, his staff are all friendly and helpful.

Most specialist you need to be referred to by your doctor, so I was referred to Dr Kimata. His…read moreoffice is located in the Kuakini Medical Building next to the hospital. His office staff is not very friendly and co-payments are due at time of visit. Most times the wait is not more than 10 minutes to get in the exam room. Dr Kimata is not personable, so don't except a smile from him, but I say he is very knowledgeable in what he does. Ask all the questions you have and he will give you all your answers. Schedule your appointment when he tells you for your follow up because it's hard to get an appointment with him if you don't. Seeing a specialist is a hard thing to do these days in Hawaii!

I am finally taking the time to set up medical care... After searching BCBS and HMSA's websites I…read morefound Neurology Associates and was able to make an appointment with Dr. Hirota within a reasonable time frame. I am used to my doctor's office on the mainland which has a large waiting room and high-tech offices. This is an older office with a small waiting room. The office staff here is AMAZING!! I recently started a new job and have insurance from two companies making billing a bit challenging. They have worked with me to ensure that all of my appointments and procedures are covered! Before I met Dr. Hirota I was examined by a Med student, she was fantastic. She was very thorough in her exam. After she finished she left the room and spoke with the doctor he then came in and did the same examine just a little quicker. He paid careful attention to my questions and concerns. Don't forget you parking ticket for validation and give yourself extra time for the elevators.

Dr. Terry Shimamoto is working with me to deal with years of daily migraine agony. If you've…read moresuffered from migraines, you know how invaluable this service alone is. But in addition to being competent, Dr. Shimamoto listens, he's friendly, and he returns calls promptly. What more could you ask for in a specialist? (OK, a migraine cure, but realistically . . . )

Dr Liu is among the greatest doctors I have ever had. Diagnosed my extremely rare genetic disorder…read moreby simply eye-balling it. A genetic test later confirmed it. If you watch him looking over a MRI image or something like that, you feel you're looking at a fish in water. He just feels it. It's like watching a really good pro athlete making something extremely challenging look easy. He is also a truly kind person with a unique sense of humor that makes you feel human. It's always fun to see him and I would trust him with my life.

Whenever you see a specialist of any kind, you need to be referred to one by your PCP. My PCP…read morerecommended Dr Liu because I have chronic migraines. I was seeing another neurologist, but I was not happy with his treatment to say the least his personality. A good dr will welcome you into the exam room, sit down with you and ask you questions about your health, concerns, exam you, discuss the best possible treatment option and spend time with the patient. Dr Liu does just that. He has a very calm demeanor and doesn't get excited. He is very thorough with his exam and explanation unlike my previous dr. The wait is long sometimes, but it's always worth my time.

This Review is WAY OVERDUE! On Feb. 2nd, my son was admitted…read morefrom the ER to the 5th floor. There he received excellent treatment! His nurse, Matt, was absolutely great! He was responsive and very caring. My son felt safe with him. The night nurse, Cliff, was also very good too! Case managers, Beth and Tainika, kept our family up-to-date with our son's status. My son still has a slight yellow tinge to his skin, but he is stable and getting stronger thanks to the great care provided by the wonderful Pali Momi staff of doctors and nurses! Mahalo!

It's very difficult to rate Pali Momi because I feel that overall, their ER services and lab are…read morethe BEST on all of Oahu and the best hospital out of most of the hospitals I've been to in the mainland while my spouse was in the military. I would love them just because of their ER. If I were to move to Kahala, Kailua or Waianae, I would still drive to their ER in the dead of night over any other ER (if I could). I have never in my life described an ER visit as a service, but when I go to Pali Momi, it feels like a service. Like GREAT service for the money you're paying. I'm being catered to even when I have to wait a little for the Dr, the ER STAFF just feels like an ELEVATED level of care and not unprofessional or ratchet like other ER staff from other hospitals I've been to. The wait time here is always the shortest of any other ER we have gone to for other people. You won't catch the staff talking loudly or badly about a patient (had that happen at Castle ER). This ER will have have short, low murmured, light interactions and even when they're updating the next crew on patients before leaving - they are actually very discreet. With their ER, the staff station is just a comfortable or soothing buzz in the background and not like other ERs where people are talking loudly, yelling or laughing over each other while someone's in excruciating pain just a few feet away. I love how their ER has grown and how Pali Momi has UTILIZED their space on the first floor to make more rooms for the ER so that patients are not waiting long outside. That alone also adds to you feeling like they make efforts and give a damn about the service they provide. Whether you end up in one of the makeshift rooms at the back, I feel like they know how patients feel - once I'm inside - mentally I already feel a little better because I'm one step closer to being seen. The next step is waiting outside to be called and then when you're called they take you in to your room or space. You wait for the Dr., see the Dr, they do what needs to be done, then you either wait to be transferred to a room upstairs or wait for your papers and the nurse or doctor to speak about what you need to do once home or when you get your meds. This ER will CALL YOU shortly after your visit to FOLLOW UP on how you're doing. This is great! Anyway, let's talk about the service of their upstairs staff if you have to stay in the hospital. 1- This hospital is a lot cleaner compared to other hospitals, Queens in town and Straub on King st, but it could still be better. My mom had to stop a maid because she used the SAME flannel that she wiped the room with to wipe the bathroom and SINK!! The sink that nurses put the bottles on for the patient's water flushes for their feeding line or that patients themselves use. And if someone is in the room, they won't come all the way in to mop. I know they probably are just trying not to intrude but pls come in anyway to make sure the room is clean. If someone says they don't want it, fine but some people will appreciate it being cleaned thoroughly even if they're there. 2. The staffs upstairs are mostly great. You do have some very good nurses here, but I've encountered the same male nurse who walked in twice and almost use the SAME gloves he's had from visiting other patients. This is unacceptable as that's how OUTBREAKS happen. Your hospital has an awesome reputation, but that small carelessness from one person can ruin that. 3. Please please for the love of god, change or get a refund from the contractor that provides the sheets. I've been there a few times recently again and each time, the bed sheets do NOT FIT the beds! Please get bigger sheets that won't shrink in the dryer. I feel so bad for the CNAs and nurses when I help change my loved one's bed sheets and it doesn't even fit. To the point where the patient becomes uncomfortable due to the sheet bending the mattress inwards. I hope if we have another stay, that all the too small sheets have been replaced. 4. Keep up the great work. Your lab is very good at drawing blood and putting in IV lines for hard cases. We appreciate that so much. 5. Your insurance ladies are so polite when coming to ask for that and getting it done so we don't have to worry about it. I like that they will come to the patient to complete their paperwork or return their things so the patient doesn't have to come to them if they're unable to. 6. Shout out to your cafeteria. The staff in there is so efficient and kind. The place is clean and comfortable with plenty of seating.

Dr. Micheal Russo an amazing Neurologist with a bedside manner that makes you feel as though he's…read morea friend as well as your doctor, This clinic will diagnose brain related-issues including and sleep related issues..very professional staff..I've been under Dr. Russo's care for nearly 9 years...On the mainland there wasn't a Dr that could diagnose the seizures I was suffering, even after many DEG tests, this clinic diagnosed me after my first visit DEEG neuroscience, literally changed my life from feeling fear to relief...Dr Russo teaches as he describes your condition...you'll leave your appointment with knowing that you can live a full life without fear

If God fashioned the perfect Neuroscience and Sleep Doctor... even beyond that, would be Dr…read more Michael Russo. Like a "Norman Rockwellian" having in his "quiver," a plethora of ideas to anything we ask, all the while, from the beginning of tests to the finest most experienced advice in America, treating us like family, with a wit and "Divine" sparkle in his eye. For over a decade we've experienced his admirable staff all mirror him, so it is like having an entire team to help you restore your health, even if the roots go back over 4 decades, like us and with no medications! Mahalo, rudyandaudrey

Dr. Pearce is a good neurologist and I have no problems with him. He spends an adequate amount of…read moretime during sessions. The primary problem I have and have had for many years is with his staff and their inability to get my prescription refills sent in correctly or on time. It usually takes me several attempts each time I need a refill before I finally get it sent in for me and finally receive the medication. I have gone without medication for at least a week on multiple occasions because of the problems I have with them getting it sent incorrectly, and on time.

I had a request to take a MRI from Dr. James Pearce. Upon completing my MRI scan, I was told that…read moreDr. Pearce would receive the scan results and will be contacting me. 2 1/2 months later, I called his office to inquire about my results. The receptionist who received my call seemed a bit unaware of my scan results. After several minutes, she said that I need to make a telecon with Dr. Pearce. I was told that the Dr. Pearce would call between the hours of 9:30-12:30. 1 week prior the the appointment, I received 2 messages reminding me of the appointment date and that it was for 8:20 am. At 9:00 am on the appointment day, I called his office and was told by the receptionist that the Dr. would call between 9:30-12:30. When I mentioned my received messages regarding the 8:20 start time, the receptionist told me that I was told about the 3 hour window that the Dr. would call. She was not apologetic about the messages and asked if I wanted to reschedule. I had my entire family there to hear what the results so I was not about to reschedule. Her unprofessional attitude being a doctors receptionist/nurse was very puzzling and upsetting. I waited and finally got a call from the Dr. at 11:30. Upon receiving the results, I mentioned the messages that I received regarding the 8:20 appointment. He seemed very unapologetic and just told me that he would talk to his staff. He asked if I had any other concerns and when I said no, he just hung up without saying goodbye. This is totally unprofessional as a doctor providing care for patients. I would not recommend anyone from seeing a doctor with his attitude along with his staff.