I had a request to take a MRI from Dr. James Pearce. Upon completing my MRI scan, I was told that Dr. Pearce would receive the scan results and will be contacting me. 2 1/2 months later, I called his office to inquire about my results. The receptionist who received my call seemed a bit unaware of my scan results. After several minutes, she said that I need to make a telecon with Dr. Pearce. I was told that the Dr. Pearce would call between the hours of 9:30-12:30. 1 week prior the the appointment, I received 2 messages reminding me of the appointment date and that it was for 8:20 am. At 9:00 am on the appointment day, I called his office and was told by the receptionist that the Dr. would call between 9:30-12:30. When I mentioned my received messages regarding the 8:20 start time, the receptionist told me that I was told about the 3 hour window that the Dr. would call. She was not apologetic about the messages and asked if I wanted to reschedule. I had my entire family there to hear what the results so I was not about to reschedule. Her unprofessional attitude being a doctors receptionist/nurse was very puzzling and upsetting. I waited and finally got a call from the Dr. at 11:30. Upon receiving the results, I mentioned the messages that I received regarding the 8:20 appointment. He seemed very unapologetic and just told me that he would talk to his staff. He asked if I had any other concerns and when I said no, he just hung up without saying goodbye. This is totally unprofessional as a doctor providing care for patients. I would not recommend anyone from seeing a doctor with his attitude along with his staff. read more