Friends see this doctor in a predominantly Chinese community. Doctor and staff are fluent in English and a couple of Chinese dialects. Nice doctor and staff, small office. Doctor is patient and attentive, communicates well. Woman front desk staff (I have only seen one person) is very pleasant and professional, but can be hectic running the telephones, front desk, paperwork, and related. Many of their patients seem to be long-time devoted patients. Sticking points are a no-appointment policy: first come, first serve; expect a wait accordingly (though regular patients consider it worth it). Can be difficult to get through on the phone. Their daily office hours vary, so be sure to check the posted schedule, best to call for hours when in doubt (I think it is on the voicemail). Avoid going during the last hour (or perhaps last two hours). Best to go earlier in the day and expect a wait. Regular patients consider the wait well worth. Have patience for this is a wonderful, genuinely caring doctor and staff who makes the effort to give each patient the time they need (not possible with rigid appointment schedules). read more