I would give this location 0 stars if I could because they don't even deserve one star. I ordered a cake for a graduation party (paid half the date I ordered), spent a couple of hours designing the cake and flavors, and was told that the cake would be delivered to the restaurant of the party between 12-4pm (5pm being the time of the party). At 4pm the day of the party, my friend told me the restaurant never got a cake delivery.
I started Whatsapp messaging and calling over and over to get a response back. Instead, it took 15-20 minutes for them to respond and she only spoke Spanish. After having someone translate for us, she said that she didn't have any workers show up for the day and the cake was no where near ready.
Instead of just calling far in advance of issues, I don't actually know what they were planning to do with the cake. Not even a heads up so we could move on. They decided to not contact us and make the entire situation worse. As an "apology", they sent the cake UNFINISHED and sent via an UBER. To make it even worse, the top of the cake was ruined because they didnt even give a box big enough (it was a 2 tiered cake).
While I never leave reviews, let alone to small-family owned businesses, this was not only inexcusable, but for a custom cake on a graduation party to not show up and not even notified of issues is hurtful. Don't ever trust these people with special events or any event for that matter. They will not communicate and eventually disappoint you, not to mention the cake tasted terrible. read more