When I got my puppy this past year, I knew I'd need a dog walker while I was at work, but as a…read moreworrier, I feared having a stranger come into my house AND having that stranger be responsible for my dog. I knew I didn't want someone random off of an app coming into my place everyday, so I was so thankful when I met Marcia. My dog Dolly is truly obsessed with her to the point of embarrassment Marcia is not only super reliable, communicative, and trustworthy, but she LOVES dogs and they love her. I love the daily photos I get when Marcia takes my dog on a walk or a play date with other dogs. She has such great practical advice (training, recommendations for boarding, etc.) & works with Dolly on obedience, socialization & desensitization, which I'm so thankful for since she's a puppy. Ever since meeting Marcia, I no longer think twice about having her come to my place & take Dolly on walks. Even though I'm home more now, I can't even deprive Dolly of seeing Marcia- she has that much fun. Other ways she goes above & beyond: wiping off their paws if they're muddy, brushing their fur (a godsend for doodles), giving them water on hot days, positive reenforcement of good behavior, high quality daily photos & progress reports, cleaning up any potty accidents (so helpful for young puppies who get overly excited), follows strict COVID-19 sanitizing protocols, and she even will bring a package that's been delivered inside off your front stoop!! Now that's high quality service.

Marcia is exceptional. She's been walking our dog for over 3 years and we've seen such a miraculous…read moretransformation since then. We used to have to drag her out of bed to go on walks, but she runs to the door when Marcia arrives! Our dog is reactive and selectively dog-aggressive, and we've seen significant improvement since Marcia started working with her on training walks. When we added a new puppy to our brood a few months ago, he quickly fell in love with Marcia too and is learning so quickly -- she works with him every day and gives us invaluable training tips. She is truly a godsend.

I am Completely happy with the service and care my pup received from Anne and Cliff!!!!…read moreI have Never left my 8 year old pooch with Anyone but family but my recent move to Austin away from family forced me to give in. Anne and Cliff treated us like we were family..like our pup and our home was their own! While we were away they sent multiple updates via text, sent photos and even some video of our sweet pup. They certainly made us feel so comfortable and I know our little dog felt it too! Thank you Anne and Cliff for having the most caring special hearts for our dog and our home!! Becca and Josh T.

This is long so please bear with me. We travel with our dog whenever we can. Prior to leaving…read moreMiami I had made reservations for Buoy at a doggy daycare in Austin. I thought because I had a reservation that meant I had a reservation... apparently not. I was supposed to call a day in advance to confirm my reservation but since I had not done this my reservation was cancelled. Buoy is a yellow lab, very socialized, but I thought SXSW might be a little too much for him. Having discovered in a very unpleasant manner that we had no place to leave Buoy I began calling all of the pet sitters that I could find to sit with him at the hotel. Everyone was booked solidly due to the spring break. One of the pet sitters I called was Anne at Ace Pet Care. She patiently listened to my situation and explained that she was also booked solidly but asked me to give her 5 minutes to see if there was anything she could do for me. At last, someone was helpful. Anne called back in 6 minutes (but who's counting?) she told me that her brother-in-law was visiting and that he would be glad to sit for Buoy but that he wanted Buoy to be brought to Anne's home. Anne said that if Buoy would get along with her dogs that she would make an exception for us and provide doggy daycare for Buoy. We brought Buoy to meet Tems and Batsi. All the dogs got along great. Her dogs are very socialized too and Cliff is extremely knowledgeable and professional in introducing new dogs to each other. We were immediately impressed. Anne was very accommodating even going so far as to show us around her house. My SO was very pleased to see how clean it is. I was delighted with the size of their huge, fenced backyard. Still, we didn't really know Anne or Cliff and after dropping Buoy off we made plans to drop in unannounced to see how he was doing. The first time we stopped by we interrupted Cliff throwing a Frisbee for the dogs in the yard. This is one of Buoy's favorite games. Both he and Batsi were chasing the Frisbees with Tems running along beside. Anne's brother-in-law invited us in, offered us coffee as we watched the dogs playing. Anne sat with us to answer any questions we had. We wound up staying for an hour talking to her brother-in-law about things to do in Austin, and getting restaurant suggestions for lunch and dinner. Each evening when we picked Buoy up he was pleasantly tired and relaxed. He never needed more than a short walk prior to bed. He had been fed, petted, brushed, given fresh water and plenty of play all day long. Anne's brother-in-law even took him for long walks. Each morning Buoy looked forward to staying with Batsi and Tems and he would get excited as soon as he recognized our route to Ace Pet Care. Both Anne and Cliff are the most customer-service oriented people I have ever met. They went above and beyond anything I could have expected. They clearly love dogs and enjoy caring for them. I have seriously never met a better pet sitter or kinder, nore accommodating people. Buoy had a really great time, was treated like royalty, and I am very happy. Our bad experience with the other doggy daycare turned into a stroke of luck as it led us to Anne and Cliff. I highly recommend Ace Pet Care. I have already made my reservation with them for Buoy next year.

Lisa is incredible! She is our go-to for our 4 year-old goldendoodle and has been ever since she…read morewas a puppy. Our dog is very attached to us, but the minute she sees Lisa, she runs to her without hesitation. That is the best gift of all! Lisa takes the dogs to dog parks every day for exercise and socialization and sends us lots of photos along the way. Can't say enough positive things!

We had Jonas watch our new puppy and adult dog for the weekend! He did an excellent job at taking…read morecare of our puppy (who can be a lot of work) and treated our home with lots of care. I'd highly recommend Jonas and this pet sitting service!

I am two cats that Jenn has been taking care of for almost 10 years. She feeds and plays with my…read moregirls. Takes care of LB clean up and sends me pictures and/or video with each visit. I know I. An always count on her care for my fluffy girls.

Jen has been watching our two cats since we got back to traveling after Covid…read more She is wonderful. She sends daily updates with pics and spends time playing with the cats (probably more than we do). Always easy to work with for scheduling, etc.

Laura is so great with my dogs. One of my dogs is scared of everything and she is so comfortable…read morewith Laura. I know Laura is busy and at times I need her at the last minute. She makes an effort to be there for me. I recommend Laura. :)

Laura has been tending to our dogs and cat since December, 2013. She is a reliable, dependable pet…read moresitter who goes above and beyond in her duties. She's helped us during long and short trips and we always arrive back to find the animals in good spirits and with excellent, detailed notes from Laura. Plus she takes amazing photos and shares them during the visits by text as well as collectively in an online album. She recently came over when we were home and our dogs went crazy with excitement to see her, so we know she gives them the best care. They love their walks and she's adapted to their changes in food, medicine, etc with no problem. We can't say enough about her and her services!

So eager to write this review as I know being in the search for a good dog sitter can be so key!!…read more We were going out of the country for a week and prefer for our pup to stay within the comforts of his own home. I've used another private service for two years, but they had stopped doing overnights. I prefer to support small business and was personally hesitant to use an app based service! I found Pet Buddies on a Google search and filled out the contact form. Within an hour or so, J.R. had gotten back to me and we set up a meet and greet with my pup. Immediately, I had faith in J.R. and Pet Buddies from our initial 1:1. Our pup had several overnight stays, morning walks, and midday check-ins throughout the time we were gone. During our trip, I got updates for every visit along with tons of pictures! J.R's correspondence was always prompt and professional. We ended up missing our connection flight home and J.R. came to the rescue. I was able to RELAX on this trip knowing our pup was in good hands and most importantly--we came home to a happy pup that wasn't stressed. I would 10/10 recommend this company to any pet owner wanting true peace of mind whether it's for a short walk or an extended stay! Thanks Pet Buddies!!!

From the owner: Whether you are going out of town, working late, or just need someone to pop in while you are out…read moreon the town, your pet is our Buddy! We know that you have a busy life. That's why we are available day or night, 24/7 for all your pet service needs. We offer dog walking and pet sitting for cats, dogs, birds and more for the following Austin areas: all of 78737, 78739, 78745, 78749 and parts of 78735, 78736, 78746, 78748, and 78704. ​Neighborhoods include Avana, Sendera, Circle C, Brodie, Westgate, Sunset Valley, Barton Creek, Bear Creek, Legend Oaks, Western Oaks, Meridian, Shady Hollow, South Congress, Oak Hill, and Barton Hills. Call for a free meet and greet!

I absolutely LOVE Ken and his team! My dog has the best time with him - walks, park visits, meeting…read moreother dogs, swimming, and all sorts of adventures. I'm a first time dog mom and am very worried person - I totally trust Ken Walks Dogs. They send photos and updates and are super easy to book through the app. My dog can't wag her tail hard enough when they pick her up - and she naps for hours when she's back from her adventure. Honestly, book him just for the professional style photos and videos! Keep coming back for the joy he brings your pup.

My dog loved it when the friendly dog walker from Ken Walks Dogs would knock on the door and out…read morethey would go for a fun field trip. I loved these days because when she came back, I knew that she had enjoyed hanging out with other pups and getting to walk in some of Austin's beautiful parks. I could feel good about my dog traveling safely, because they have Commercially Insured Pet Taxi licensure (the last company I utilized didn't have any kind of safety measures when traveling).In terms of management, you can read the website to get a feel for how this company is managed, or I can make it easy and just tell you that Ken is a very hands-on, engaged owner. He is willing to work with clients to meet their individual needs. He responds to every text within a few hours. He hires great people -- trustworthy, reliable people -- who love animals, making you feel good as you send your pup out the door.

I am extremely particular with the care my dog receives, being that he is a big, quirky Great Dane…read more From the very onset of our communication Paul and his team treated me with the highest level of customer service possible. Their service is extremely efficient and the care the give your animal is top-quality. When you sign up,their team makes an initial visit for your dog to become acquainted with their new walker. Halfway through the year, the individual walking my dog changed and the process went very smoothly (the old walker even introduced the new walker to my dog so he would have a familiar face for the first introduction). I could not be more pleased with the service from Austin Dog Butler.

If my dogs weren't already used to their walker, I'd leave. Changes as of late have made this…read moreservice less than what it once was. No longer send email updates on walks. They no longer send photos to us as proof of walk and validation our dogs are happy. Rather than send photos to the owners, they take photos which are relayed back to corporate. I'm to believe this change is somehow beneficial to me? They have stated they no longer have the capacity to manually relay photos to clients, but ARE able to manually relay photos to corporation. A tad counterintuitive and certainly not focused on customer. They've also stated having a lock box at my house makes me more secure because they no longer hold onto keys. Sure, unless someone takes the box, their employees access my house after hours, etc...It's the same situation as before except more people have access to my keys than before. OH, and every update they give us online are EXACTLY the same day after day after day. Clearly, my dogs do not pee and poop the same number of times weeks in a row. They continue to insist clients love all their changes and fail to acknowledge any decrease in service as a result. It's "my perception," which clearly doesn't matter and is dismissed as a minority view rather than at all validated. What was once a good business has taken a hit. UPDATE: NO phone calls. No responses from the Dog Butlers. Having now talked to friends, found out they've dropped Austin Dog Butler.