I got a Brazilian at the ten spot and it was great, it was a cool spot and all the girls were very…read morenice and accommodating. I'll definitely be coming back

I went to the 10 Spot today for a friends birthday to get gel manicures with her. They were a few…read moreminutes late getting started but that was no big deal as we were not in a hurry. Their tools were clean and so was the entire salon. This was my first manicure since I was 14 years old and I am now 28 so yes it has been a very long time. LOL! I was very happy with how my manicure turned out. The colours I picked were called Emerald lights and sir teal to you. These two colours gave my nails a sort of mermaid look which I absolutely love! My friend chose purple and gold for her nails. Thank you 10 spot for making my gel manicure a good

My forehead expression lines have been bothering me for years, so I finally decided to inquire…read moreabout Botox, and I'm so happy that I did!!!! After a thorough consultation with Sunny, we went ahead with "before" pictures and the injections. I think I needed 21 units...or thereabouts. It didn't hurt like I thought it would, it took over a week to see full results (this is normal), it wasn't as expensive as I thought it would be, and I will absolutely be doing it again. They also sell a great line of skin care and other products....the vitamin C powder leaves my skin looking dewy, youthful and bright....get some!!!! You're welcome! Last thing I'll say is this....there is no shame in taking care of something if it bothers you! This was a subtle change that nobody would ever have noticed, except that I told everyone all about it!!!! :)

I asked the staff at Laserderm what might be possible for a cosmetic procedure and then went…read morethrough with their recommendation. Paid over $600 and after 3 months of healing, even though there were no problems and it all went according to plan, it looks worse than before. I'm so disappointed they gave me such terrible advice. Went to another clinic and apparently any dermatologist would have known this would happen. I'd be to Laserderm once before and it was helpful the first time, but they should have known better. Guess they were solely interested in making more money.

After my consultation I was extremely impressed with Alison (owner and head esthetician). She was…read moreprofessional, knowledgable and made me feel very comfortable. I went in for laser hair removal. I only had 1 session after my free consultation and the results are very positive so far. I'm looking forward to my next sessions to be completely hair free! Alison has lots of incentive programs and very affordable rates. She has state of the art laser machines too, which is key. Rumor has it she does killer facials. Can't wait to try one! A must for sure! Free parking, clean and comfortable atmosphere.

From the owner: It is our mission to help you feel and look your personal best by tailoring our services to meet…read moreyour individual needs. Ottawa Laser Clinic has been providing laser hair removal, tattoo removal and skin treatments since 2008. OLC is the winner of the prestigious consumer choice award for business excellence in the category of laser hair removal for the last 13 years in a row. We are also the Top Choice Award winners for 10 consecutive years as well. Our goal is to provide personal and professional care to all of our clients. We work with the industry leaders in technology and product lines, and our staff are all certified and experienced in their fields.

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

A few weeks prior me and my hubby travelled to Ottawa for a mini getaway and we decided to check…read moreout Koena Scandinavian Spa in Gatineau They are located in Gatineau at the Chateau Cartier hotel We did not book any services and just decided to go with daytime getaway which gives you access to the saunas and pools Inside you already get a very warm and relaxing atmosphere just from the entrance You can rent a robe but I brought mine from home to use Change rooms are clean and up-kept You get a wrist bracelet that accesses your assigned locker number to store your personal belongings inside Immediately entering the indoor area and it looked so nice They have a warm pool and a cold plunge pool inside We tried the steam room inside called Mahalo The steam is infused with essential oils The steam is pretty thick and it can be hard to see when you enter The lounge in the outdoor area is nicely set up Tons of chairs and loungers to relax on Plenty of outdoor pools to chose from They have a little sauna that we tried and had a nice little chat with a couple around our age that were from Gatineau My hubby tried the cold plunge pools His expression was priceless but he said once you do the hot/cold/relax circuit a couple of times, your body gets used to it We tried a sauna ritual that they had We only lasted two songs of the 12 minute ritual The heat inside is pretty taxing We didn't get a chance to try the Himalayan salt room that they had that was indoors Overall the experience was amazing and I really surprised of the price point as it was cheaper for two people compared to a local spa in the GTA that has a similar setup I would definitely come back here again when we visit Ottawa-Gatineau again

We went this past Friday to Koena Spa located in Gatineau as part of our weekend getaway there…read more It's not far from Ottawa Roughly a 20 minute drive from the hotel we stayed at The spa is part of the Chateau Cartier Hotel Resort We went for the early morning that day as Fridays usually are busy during that time The spa offers services like massages, facials, and pedicures You can just opt to do the pool experiences for the day without needing a reservation for one of the above-mentioned services We went with the day experience The price was relatively cheaper than a place like Thermea per person which I found was really good I opted to rent a robe while my wife brought her own robe from home which saved us a few dollars The common areas are all kept clean along with the change rooms There are places to where you can get food and drinks from three different restaurants and bars Food and drink are on the pricier side so expect to pay a bit for that The pools experience are the same like Thermea's with where you go with hot/cold/rest cycles They have several warm pools at different temperatures There is a steam room called Mahalo where it blasts essential oils through the steam There is a Himalayan salt room inside There is a small outdoor sauna you can go into We tried one of the sauna rituals where it blasts extreme heat and the person who runs it waves the hot air into you We only were able to last two songs ....lol Overall the quality is top notch Staff are super friendly here and they communicate in both languages We will definitely come back again for another spa experience here

After being disappointed with the last place I went to, I prayed to the eyebrow god this place…read morewould be better. I arrived 15 minutes earlier and the lady was able to see me right away. It was not the lady I requested online but she was kind. You have to sign in on an ipad upon arrival. She spent about 10 minutes and and made sure both brows were straight as they could be. Then she wiped my brows with aloe. I paid and went on my merry way. Only why I deducted a star is because they do not put powder on your brows before you begin in order to remove excess oil on the skin. Since my eyebrow lady is 2 hours away, this salon will have to be my new go to from now on.

I went there for eyebrow threading. The lady was fast and clean. I'm really careful about my…read moreeyebrow and she made it however I want. She didn't make it thin or change the shape. It was only 7$ for eyebrow threading if u add upper lip it was only 10$.

Good massage. What I did not like was the lady giving me the massage was on the phone, making…read moreappointments, and also talking loud on the phone. Not very relaxing. I wanted to speak to her about this after my massage, but, guess what? She was on the phone, again. I was not overly impressed by this.

Chinese owned small massage parlor which also offered facial. My husband i each got a 90min…read moreChinese acupressure massage. The treatment have showers so you can take a quick rinse after your massage which is great so we don't feel "oily" afterwards. If you've never had a Chinese style deep tissue acupressure massage, this is a good place. I'd ask for the male message therapist.

I booked an hour massage with Alysha two days prior to my appointment and it was amazing!! After…read morethe massage she taught me a couple stretches to help my back long term. I will definitely be back!

DO NOT GO THERE !!! This place is an absolute joke. They canceled my appointment less than an hour…read morebefore my appointment time. I booked it 2 weeks in advance. They weren't even able to reschedule me right away they told me I should wait for a call maybe in a week or two cause it's their "  busiest time "  of the year. Having your busiest time doesn't mean being rude and unprofessional to your customers. The receptionist was just so rude about it . It's funny how when it's the customer that can't make it they charge them a penalty fee if he didn't warn them 24h in advance, but when they call you not even an hour to cancel your massage they don't take ownership for it . Just disgusting