We had an amazing experience there when my Grandaughter was only 3 years old. She loved it so much…read moreand has such happy memories that now at 5 years old she was to go to gymnastics there again.

Cute spot for kids. Attended a birthday party here in the summer and was impressed that despite all…read morethe warm bodies it never got super warm inside. The kids all had things to do, from tumbling, bouncing, to balancing. Overall, the birthday event went well. Tables are set aside for food & cake. There is an allotted time for parties so breakdown happens promptly when your time is up. I didn't get a chance to look a the party packages but I'm sure that info is on the website somewhere. The restrooms are near the entrance. Two cavernous single person restrooms that need a bit more lighting, hooks to hang your things, and a side table to place your bag. They also have a bunch of community events for families here and also special starter classes for kids and parents. They were handing out little flyers promoting the upcoming events.

They have great customer service and definitely try to help when they can on the issues you may…read morehave. My daughter loves it here

My son has been here for 6 years. They have an amazing, loving staff. Their staff is well trained…read moreand they communicate to families very well. They are train to work with special needs kiddos. I highly recommend IEGA!

Hands down the BEST place for kids - fun, safe, and smiles all around!…read more Staff and management are amazing, the team always goes the extra mile to ensure the kids are happy. The coaches are attentive, and consistently create fun and creative activities for the kids. My daughter has been coming to parkour for several months and she loves it! The manager Jaylean goes above and beyond. One day she surprised the kids with ice cream and the kids loved it. Once, I told her that the gym felt hot, she looked into it and she said part of the AC wasn't working properly. She follows through and keeps her word, which is rare to find in businesses nowadays.

I loved it when I went but it is to far and it smells like crap but the people were very niceread more

What a fun & creative place! Everyone was so inviting & friendly. My daughter tried the Little…read moreHeroes class & is already asking to go back. We look forward to the next class.

I booked my son's 7th birthday party with less than a week's notice. Our priority was to have some…read moreobstacles courses, ninja training, and a private venue. Covid is a big worry for us but we had the whole place to ourselves. Besides the coach that entertained the kids, there was maybe 1-2 other staff members. From what I understand, the whole birthday crew there is vaccinated. They also require proof of vaccination if somebody wants to take their mask off, which I really appreciate. Everyone did their masks the whole time, including all the kids. Sanitizer was everywhere and the place was big and clean. Everything went very smoothly and the two hours we had booked flew by faster than my 7-year old on an obstacle course. The coach, Rich, was very good. He was friendly, energetic, kind, and even showed off some really cool trampoline tricks which made the kids' heads explode. We only had four kids with ages ranging from 3 to 8. Rich made it fun for all of them, regardless of age and capability. Really good communication throughout the planning process with both calls and emails. The only downside is that the place does not have any central AC. There were some fans but overall it was pretty hot, especially since it was like 100 degrees outside. If they could get some AC it would make the place perfect. Even with the heat, I definitely recommend this place for awesome ninja training and a great party experience for active kids.

This studio is a mess of disorganization and unprofessionalism. On multiple occasions, classes have…read morestarted late or been completely canceled, often without advance notice to parents. Children have been left sitting in the lobby for the entire class hour with no communication whatsoever. And no, this wasn't a one-time fluke--it's happened more than once in just a few months. Similarly, instructors find it acceptable to gossip with the children about other instructors, management, and parents who have left and returned to the studio. Apparently, it's considered disloyal to leave one studio, try out another, and then return. Still, they will gladly take your money and talk unfavorable behind your back to everyone, including the other minor students. When I approached the front desk, hoping for clarity on the recurring late and nonexistent class with one particular instructor (and maybe even a solution), I was met with a wall of excuses. Apparently, according to the desk staff, it's "common in the industry" for dance instructors to show up late or not at all. Attempts to de-escalate the tone of the front staff were futile, as they were in fighting mode from the start--a sign that this must be a constant defensive state due to ongoing operational issues. Another strategy - an attempt to escalate the issue or speak to the owner was blocked. I was refused contact info and told the owner couldn't be disturbed to come out of their office. Rather than acknowledging the issue or offering any kind of apology, the front desk doubled down with blame-shifting and illogical reasoning. My personal favorite was the suggestion that it's the child's responsibility to call their parent if class is cancelled (20 minutes after they are dropped off), because "many six-year-old students have phones these days." If that's your communications protocol, it might be time to rethink your business model. I was told refunds would not be issued (even though none had been requested), no attempt was made to rectify the situation, and no one took responsibility. There were simply more excuses piled on top of indifference and anger at being bothered by this disturbance, daring to have an adult conversation about an issue concerning a place where I take my child for education and care. To the owner: If you're reading this, please understand that you may have some excellent instructors - one which apparently left recently because of all the drama. But those instructors--and your studio's reputation--are being undermined by front desk staff who seem more invested in deflecting blame and stonewalling than in supporting your students or maintaining basic professionalism. Parents and kids notice. And they talk.

My kids did a free trial class for cheer/k pop with Armando and they loved it! The music and his…read moreenergy is so fun, I wanted to jump up and dance myself. They didn't have the skills as other students had in the class because they both never done anything like this before but (Mr Burks I believe his name is) assured me as long as they had fun they'll catch up in no time to all the other students. So I signed them up! I highly recommend this place. I've only interacted with the two men and a lady online to ask questions and every time I have seen them they have been very friendly and welcoming to myself and children. If you're looking for a clean, affordable place to have your kids dance I recommend checking this place out!

Terrible management and front desk staff. We signed my kids up immediately after their trial class…read morea couple of weeks ago. The front desk had my card on file and asked if I could run it. She also went over the payment. I was told it would be the yearly fee and the monthly fee for both of my kids. I agreed. I confirmed that was all we needed to do and she said yes. My fault for not asking for a print out receipt. I am 10000% positive I went to the front desk immediately after the class because the front staff told me that if I didn't sign them up within a certain time period my kids would lose their spots in that class. So we signed them up that day. Today we go in and the manager announced, in front of the parent area, that I didn't register my kids after their trial class. "yes I did", I said as I'm walking into the office. She proceeded to tell me, now with an attitude, that I didn't. I kept telling her that I did and she kept arguing with me saying "you may have thought you came up to the desk to register but you didn't." I get what she is saying that the kids are not registered in the system, but There is a difference between saying a customer didn't do something (after the customer is positive that they did) and being extremely rude about it vs. saying the payment didn't go through or there may have been a technical error with the computer. or what this manager should have said "I'm sorry, it seems like the payment didn't go through or there may have miscommunication about registering and I'll talk with my staff to ensure it doesn't happen again." But she stuck with the, "you didn't do it" or "you may have thought you did but you didn't." This is terrible customer service practice and terrible management. I am stern but I am not a rude person at all. I do not yell or raise my voice. I was clearly frustrated and making it the only point that her tone and blaming me is unprofessional and uncalled for. I have a lot of understanding for things happening such as bad days and technical difficulties but to argue with a customer and talk down to them and blame them for something that was the fault of the staff at the front desk for not ensuring the payment went through or following through with what she said she was going to do is unprofessional and a terrible way to manage. After I decided to not continue at this gym, I asked for the owners information. The manager continued her attitude and said I can email on the "contact us" email. I went to the front to get that email and she immediately said she has no contact information of the manager. Also, with a bad attitude. I asked her to write down the owners email and she rudely pointed to the company card and said I can email on the company email and she might see it there. I have a career in customer service and no way would I ever allow the staff of my business to handle situations like that. It's funny that this happened immediately after my husband and I were watching our kids stretching and noticed the coaches not correcting their forms. They were sitting down on their tablets. What's the point of stretches and growing as a gymnast if you don't correct the forms? That's where the fundamentals start like pointing your toes for everything and it doesn't benefit the stretch if it's not done properly. This is a beginner class where all those things are important to learn. I guess this was a sign to stay away! If you have cameras in the building I suggest you listen to those and watch the videos to see how your manager was. They represent your business. It Sucks because my kids liked the first class and wanted to do gymnastics here. It was close enough where we could go and we heard some good reviews. Unfortunately I cannot support a business with bad management and staffing.

This used to be an amazing gym, both my daughters had attended here for years but it has gone down…read moreover the last 12 -18 months. High school girls who are "coaches" but don't coach the girls. My 6 year olds "coach" gossips with my daughter about her crush which is wildly inappropriate and not what we pay for. My daughter rarely gets corrected and her growth as a gymnast has gotten stagnant. Management doesn't seem to care as this gym keeps growing, but as a paying parent I feel like this has become a money grab more than anything. After being members of this gym for over 4 years we are moving our daughters elsewhere. If you decide to take your kids here try to get into Coach K class or Coach Wendy's class, we loved them as coaches when my daughters had them, they were very involved helping improve form, had structured classes, and kept the girls doing their drills, and my daughters improved and enjoyed classes with them.

Update: it has been 5 years since my last review. Couldn't help but see all the negative reviews…read moreand wanted to say, my kids still love the pop-in play. I now have a daughter in addition to my boy. She has actually taken classes here and if she wasn't doing dance regularly, I would have her here doing gymnastics. I plan to have her try their Acro gymnastics perhaps in a year or two. I also wanted to comment on the comments about how the owners are racist, Russian, and in it for the money. First, it's a business. You start a business to make money. Customers can often be the ones who are unreasonable. Pay what you agreed to pay. Disneyland won't refund your month you didn't use the pass. Why should small businesses do that when it hits them even harder. Businesses cost money...a LOT of money...to operate. Instructors, lights, and I doubt that massive warehouse is free. In fact, I would wager it's their biggest cost every month or maybe tied for first with staff, which not only includes hourly wages but workers comp insurance for each employee. You like AC in Riverside heat? That isn't free either. Second, the racism I'm seeing exercised against this business because it's Russian owned...for shame! People commenting on how they're racist? Please. I'm Hispanic and my husband is Asian and I have never once felt discriminated against by them. I've only had one encounter with the owner. I will say she wasn't covered in sugar, and she made me fill out a waiver for my daughter while I wore her during pop-in play, by whatever. If my daughter got injured in any way, she could have a potential law suit on her hands. People rarely think about the small business owner or the stresses they're under trying to serve the public. Pay your bill and enjoy the business. Realis is good to go.

Rude management!! Verbally told to cancel by the end of the month so I would not be auto charged…read moreand when I tell her she said no refused and said she never said that. This place doesn't even have good ac. Very disappointed. Do yourself a favor and go elsewhere! ​

I've been coming to the YMCA consistently since my son was about six months old, he's four now! I…read morefirst joined because my friends told me about the two hours of free childcare included with membership, and as a new mom, that sounded amazing. At the time, our income was low, but the Y offered scholarships, which made it possible for us to join. We received a 50% scholarship, and it truly was a blessing. It gave me time to work out, take classes, and just have a little "me time" while my baby was safe and cared for. Now that my son is in preschool, I have the flexibility to come at any time, and I love that freedom. The childcare hours used to be limited to mornings (around 8 to 12) and a bit in the afternoon (around 3:30), but now I just come whenever I can. I usually do my own workouts since the group class times don't always fit my schedule, but there's such a great variety, swimming, tap, pilates, fusion, and so much more. Another thing I love is the sense of community. I often see friends from church here, and it feels like an extension of that family atmosphere. The staff is generally friendly, though a few could be a bit more personable, but overall, they're helpful and kind. For the value, variety, and community, the YMCA has been such a big part of my life these past few years. I'm so grateful for it, and I can honestly say, I love the Y!

Redlands family YMCA is way bigger than any of the other IE locations…read more It's got a lot of newer equipment that the other locations don't have. It's a great facility for kids as they have a lot of classes. It has a large workout area but I hate the setup. All the machines are so colse together that a bunch of them are facing each from across. I like my space and it feels so cramped. That we don't come here anymore.

My daughter and I love this place, we started with an evaluation and then my daughter was placed…read more The owner is very honest and I love that she only allows 8 kids per class. This is ACRO GYMNASTICS so no balance beams, and some people don't seem to understand that there is a difference. I love that it's family run, the person at the front desk is her mom and yes she's older so she deserves patience. It seems like some people don't know what it's like to run a family business. I highly recommend this location to anyone who doesn't want their child to be just another kid in a class of 20 or more, I've seen so much progress in my daughter in such a short time.

I've been taking my daughter here for 1 month now and have been absolutely happy. The instructors…read moreof the Tumbling for Tots Class are amazing. So patient and kind. And their prices are very reasonable. I would recommend this place to anyone looking to start Gymnastics!