Wearing contacts for almost 20 years, I never have had to jump through so many hoops than I've had to here
Normally, I go through rosin eyecare where in the same day and in less than an hour I can get in and out with my contacts ordered.
I recently started an initiative where I seek out and support local businesses as Woodstock badly needs to boost its businesses. For example, I have a wonderful tailor who does fantastic work.
I quickly learned my lesson from this experience, and I will return to large eyecare/medical companies where I dont need to deal with an extensive hassle. 3 times. 3 times I've had to return just to put an order in. The docotor is nice and explains everything, but he's all too happy to just "we'll just have you rescheudle." On the 3rd visit I told them to just give me the prescription so I could just order online. Thankfully, I did this. In less than an 30 minutes I had my order in. Just imagine if I had them do it. It would have been another 3 visits. Eye exam, eye dilation, contact measurements, order the contacts, pick up the contacts, and dance around the may pole. Never had needed this before. They need to understand people have busy lives and ccan't just constantly come back in.
The eye dialation is another story. I told them I didn't feel safe driving with my eyes dialated and would need to bring a driver. They acted insulted I said such a thing and everyone else can do it just fine. I litterally heard a scoff when I said this. Well, luckily, I brought someone to drive, as I was pretty much blind.
I want to point out that most eye companies use a new non-dialation method to do the same exam.
I should have backed out and went straight to Rosin when I was told I need to come back for the dialation, but I figured it would be in and out and done. Maybe I was just being unreasonable. Nope. It's not me.
Chances are they won't read this as Im sure they don't care. read more
